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I have a Virus Help!!

1K views 21 replies 17 participants last post by  liskawc 
#1 ·
Hey guys, I have a virus that I came home to, and have been trying to get rid of this now for 2 hours and no luck. The icon that is on my desktop (which I deleted already) said "Windows Disk Fix" I am missing 1/2 of my icons on my desktop (and they seem to be folders I have created w/ pictures etc.) When I open "My Documents" it says "this folder is empty" and I can't go into any subfolders on the left hand side. I tried booting into safe mode w/ Networking, updating Mal-Ware Bytes then running it, but it found nothing, I also tried "HiJack This" to see if there was anything weird in my HKCU but nothing that would be considered [RANDOM].

Here's what I found online, but I don't know how to do the "manual" steps if anyone could guide me through that would be GREAT.
http://www.articlesinaclick.com/computers-and-technology/how-to-get-rid-of-disk-repair-virus-how-to-uninstall-disk-repair-virus-how-to-remove-disk-repair-virus/

Any and all help is appreciated and will receive REP for sure
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Thanks,

Nick
 
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#5 ·
#7 ·
reinstall is the best option but if there is crucial info that isn't backed up try booting in safe mode w/networking running rkill and then running MBAM, try superantispyware and eset online scanner as well. run a full scan with antivirus. make sure to run all scans in safe mode (just w/cp no networking) use cp w/networking to update and download stuff
 
#9 ·
Quote:
Originally Posted by joelmartinez;13116979
reinstall is the best option but if there is crucial info that isn't backed up try booting in safe mode w/networking running rkill and then running MBAM, try superantispyware and eset online scanner as well
Did that first, safemode w/ networking updated MBAM and I tried superantispydware 2nd. I can give ESET a try I guess.
 
#12 ·
If you need to get access to the disk, download Hiren's Boot CD or Ultimate Boot CD (both free) and you can copy the files off the drive to an external drive or USB stick.
 
#13 ·
I wiped out one of these a couple weekends ago.

Your icons aren't missing... your entire user profile has been set to "hidden." That's why half your desktop is gone too.

You'll have to show all files and folders in control panel all icons > folder options to see it. Then look in C:\Users and see your username grayed out. Right click, properties, and unhide it. This is kind of a mess because of the Appdata folder that supposed to be hidden.

Sometimes it'll set your profile to read-only at the same time to really tick you off.

Before fighting that though be sure you get that virus out!
 
#14 ·
Quote:
Originally Posted by Iroh;13117117
I wiped out one of these a couple weekends ago.

Your icons aren't missing... your entire user profile has been set to "hidden." That's why half your desktop is gone too.

You'll have to show all files and folders in control panel all icons > folder options to see it. Then look in C:\Users and see your username grayed out. Right click, properties, and unhide it. This is kind of a mess because of the Appdata folder that supposed to be hidden.

Sometimes it'll set your profile to read-only at the same time to really tick you off.

Before fighting that though be sure you get that virus out!
Could you walk me through how to make my profile visible so I can see my folders.
 
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