Hey guys, I have a virus that I came home to, and have been trying to get rid of this now for 2 hours and no luck. The icon that is on my desktop (which I deleted already) said "Windows Disk Fix" I am missing 1/2 of my icons on my desktop (and they seem to be folders I have created w/ pictures etc.) When I open "My Documents" it says "this folder is empty" and I can't go into any subfolders on the left hand side. I tried booting into safe mode w/ Networking, updating Mal-Ware Bytes then running it, but it found nothing, I also tried "HiJack This" to see if there was anything weird in my HKCU but nothing that would be considered [RANDOM].
I tried RKill as well, I still can't see any icons etc.
I also have no problem killing the disc and wiping everything, but I can't get to my pictures to save them, so I can't risk losing years of pictures. Any other way I can get to my pictures? I don't mind reformating as long as I can get my pictures to my external.
reinstall is the best option but if there is crucial info that isn't backed up try booting in safe mode w/networking running rkill and then running MBAM, try superantispyware and eset online scanner as well. run a full scan with antivirus. make sure to run all scans in safe mode (just w/cp no networking) use cp w/networking to update and download stuff
Originally Posted by joelmartinez;13116979
reinstall is the best option but if there is crucial info that isn't backed up try booting in safe mode w/networking running rkill and then running MBAM, try superantispyware and eset online scanner as well
If you need to get access to the disk, download Hiren's Boot CD or Ultimate Boot CD (both free) and you can copy the files off the drive to an external drive or USB stick.
Your icons aren't missing... your entire user profile has been set to "hidden." That's why half your desktop is gone too.
You'll have to show all files and folders in control panel all icons > folder options to see it. Then look in C:\Users and see your username grayed out. Right click, properties, and unhide it. This is kind of a mess because of the Appdata folder that supposed to be hidden.
Sometimes it'll set your profile to read-only at the same time to really tick you off.
Before fighting that though be sure you get that virus out!
Originally Posted by Iroh;13117117
I wiped out one of these a couple weekends ago.
Your icons aren't missing... your entire user profile has been set to "hidden." That's why half your desktop is gone too.
You'll have to show all files and folders in control panel all icons > folder options to see it. Then look in C:\Users and see your username grayed out. Right click, properties, and unhide it. This is kind of a mess because of the Appdata folder that supposed to be hidden.
Sometimes it'll set your profile to read-only at the same time to really tick you off.
Before fighting that though be sure you get that virus out!
one of the other things that you might want to make sure you don't have (which is why i recommend a full reinstall for those who don't know what they are doing) is a rootkit.
Create an image of the current installation with Acronis or Ghost and store it on an external drive. Format and reinstall Windows then run the bootable Acronis/Ghost disc and recover your files from archive.
have s separate partition for your OS and storage, then you can just format the OS when you get a virus. Trust me its faster once you get the hang of it (OS reinstall +drivers+software == 7hrs; trying to get rid of a virus/malware/... == longer)
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