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[Official] Antec Kühler H2O 620 & 920 Owners Club - Page 156

Poll Results: Which Antec cooler do you own?

 
  • 53% (152)
    Antec Kühler H2O 620
  • 46% (130)
    Antec Kühler H2O 920
282 Total Votes  
post #1551 of 6068
Quote:
Originally Posted by TheBirdman74 View Post

Update biggrin.gif
Sent mine for RMA yesterday, they got it today and tested it to be faulty. Should have a replacement sent tomorrow and have it the same day or the next day wink.gif
See easy as eating a piece of pie bud. Why fix something myself and void the warranty, something so important as the pump when I can just send it and get a proper working one tongue.gif
Hope everything works out fine this time smile.gif

How long did it take before you heard back from them? I haven't heard got a response back from my original email yet.

Also, where is the serial # located for this thing? It's not talking about the number that's on the barcode is it?
Edited by lukeman3000 - 2/29/12 at 11:55pm
post #1552 of 6068
I'm sending my 920 back as I caught the flu. The watercooling flu. I must buy a real set.
Also, to anyone taking off the backplate's adhesive. TAKE CARE! It's like super glue. I had to pry mine off with a knife...
post #1553 of 6068
So, I just upgraded to Windows 8 Consumer Preview, and the Chill Control utility for my Kuhler 920 no longer works (that's the application that you can use to control the fan speed). Has anyone else had this problem if they have loaded Windows 8? I sent a customer service request to Antec about it; I'll post here if I hear anything useful.
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Livingroom rig
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Retro!
(16 items)
 
DIY Laptop
(7 items)
 
CPUMotherboardGraphicsRAM
i5-3570K @4.3GHz ASRock Z77 Extreme4-M Radeon HD 7970 GHz 2x4GB Corsair Vengeance 2133MHz 
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Or MSI GeForce 210 4 x 1GB Corsair XMS 500MHz OCz Agility 2 LITE-ON DVD 
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post #1554 of 6068
Quote:
Originally Posted by lukeman3000 View Post

How long did it take before you heard back from them? I haven't heard got a response back from my original email yet.
Also, where is the serial # located for this thing? It's not talking about the number that's on the barcode is it?

I asked them for an RMA on Monday, After a couple of email exchanges I got an RMA number and sent it off on tuesday, they got it on wednesday and they should have sent the replacement today or maybe tomorrow (Friday). Told them to check the replacement before sending it out this time. Hoping for the best biggrin.gif

The serial is on the Radiator, Check for the astec logo, thats the serial smile.gif


edit: Who did you send the email to? the place you bought it from or Antec? I'm pretty sure you gotta get it RMA'd through the place you bought it from.
Edited by TheBirdman74 - 3/1/12 at 4:45am
post #1555 of 6068
Quote:
Originally Posted by frogger4 View Post

So, I just upgraded to Windows 8 Consumer Preview, and the Chill Control utility for my Kuhler 920 no longer works (that's the application that you can use to control the fan speed). Has anyone else had this problem if they have loaded Windows 8? I sent a customer service request to Antec about it; I'll post here if I hear anything useful.

You could try compatiablity mode (if that exists on windows 8)


Windows 7 is lame and gay. and its too early. I doubt antec would be looking to develop new drivers at this early state. roll back to windows 7 tongue.gif
post #1556 of 6068
Quote:
Originally Posted by Captivate View Post

I'm sending my 920 back as I caught the flu. The watercooling flu. I must buy a real set.
Also, to anyone taking off the backplate's adhesive. TAKE CARE! It's like super glue. I had to pry mine off with a knife...

Very true, I learned it the hard way on a different motherboard. but here's an idea.

just DONT GLUE IT TO THE MOTHERBOARD! glue the strip to the bracket and leave the other side alone and keep the wax paper on it. thumb.gif

That 920 was a very good cooler tho, almost on par with the crosair H100 (dual rad)
post #1557 of 6068
After reading up on the Antec 920, I purchased one the other day and received it today before heading out to work. Excited, I opened up the box quickly just to take a look, and saw a couple of unexpected things.

1) The circle of pre-applied thermal paste is on the heatsink as expected and intact, but the surrounding portions of the copper heatsink, which I expected to be pristine/shiny/polished, have large smears of thermal compound, and in some places it looks like tiny cumbles of dried thermal compound.

2) One of the swiveling elbow connectors at the heatsink has some sort of fluid around it. I am unsure if this would be due to a leak, or whether there is some sort of grease applied to the connector to make it rotate better, and too much was applied.

3) Some of the radiator fans look slightly bent - only a little, but looks as if the side of the radiator might have bumped up against something softly.


Is this the typical state of delivery for the Antec 920, or did I somehow receive some sort of refurbished model? (I ordered from Amazon) Should I be concerned about all of this? Is there an easy way to test it out for possible leaks?
post #1558 of 6068
Quote:
Originally Posted by geronimosan View Post

After reading up on the Antec 920, I purchased one the other day and received it today before heading out to work. Excited, I opened up the box quickly just to take a look, and saw a couple of unexpected things.
1) The circle of pre-applied thermal paste is on the heatsink as expected and intact, but the surrounding portions of the copper heatsink, which I expected to be pristine/shiny/polished, have large smears of thermal compound, and in some places it looks like tiny cumbles of dried thermal compound.

2) One of the swiveling elbow connectors at the heatsink has some sort of fluid around it. I am unsure if this would be due to a leak, or whether there is some sort of grease applied to the connector to make it rotate better, and too much was applied.

3) Some of the radiator fans look slightly bent - only a little, but looks as if the side of the radiator might have bumped up against something softly.
Is this the typical state of delivery for the Antec 920, or did I somehow receive some sort of refurbished model? (I ordered from Amazon) Should I be concerned about all of this? Is there an easy way to test it out for possible leaks?


1. Yes, But it shouldn't be a big problem, I too had similar issue with my friends one, but we just wiped it clean using some tissue and cleaning spray. And used our own Tim. The one I bought was however shiny and clean

2. Thats some sort of lube. its not leaking, I guess they put it on both the elbows, I wouldn't wipe it off if I were you, just leave it there.

3. Its okay, not a big deal really. I never got one with some bent fins but I remember my friends one might have had one or two slightly bent ones that I made straight using a needle. nothing to be too concerned about imho. smile.gif

It wont leak, but you can test it by jump starting a PSU and using a molex to 3 Pin converter to plug in the pump. Just remember to shake the radiator a bit before installing, gets rid of the air bubbles and noise. thumb.gif
post #1559 of 6068
Quote:
Originally Posted by TheBirdman74 View Post

1. Yes, But it shouldn't be a big problem, I too had similar issue with my friends one, but we just wiped it clean using some tissue and cleaning spray. And used our own Tim. The one I bought was however shiny and clean
2. Thats some sort of lube. its not leaking, I guess they put it on both the elbows, I wouldn't wipe it off if I were you, just leave it there.
3. Its okay, not a big deal really. I never got one with some bent fins but I remember my friends one might have had one or two slightly bent ones that I made straight using a needle. nothing to be too concerned about imho. smile.gif
It wont leak, but you can test it by jump starting a PSU and using a molex to 3 Pin converter to plug in the pump. Just remember to shake the radiator a bit before installing, gets rid of the air bubbles and noise. thumb.gif

Thanks for your thoughts on the matter.

I was too antsy to get my machine OC'ed to wait around for an RMA, so I bent the fins back and dropped it in the box, and so far everything has worked out great, and am pretty impressed with it.

I now have an i7 990x OC'ed @ 4.5 (stable after 20 runs of IntelBurn maxxed) with temps at ~35-40 idle, ~75-82 during IntelBurn (ambient room temp of ~25), and temps never going above 70 during Premiere Pro/After Effects video rendering, so I'm extremely happy.
post #1560 of 6068
Hey guys,

I have a 620 i got this week and my temps are around 35-38c which seems to me to be high even thou my old zalman cooler i was getting around 40-45c which is alot better but still seems kinda high...ive tried to reseat the pump a could of times and put new thermal compound (arctic silver 5) and nothing seems to work. Im doing push/pull atm...i have a enermax t.b. silence fan pushing air and i have a Xigmatek xsf pulling air...running a Q6600 at stock speeds (atm) is this as good as its gonna get or is something wrong with my kuhler or do i just need better fans...keep in mind this is my first anything type water cooler as im a noob =D lol

Thanks Para
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Paranoia
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Samsung | EVO ssd Toshiba | X300  Toshiba Cryorig | H7 
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Windows 10 | Home Asus | 27 | 1440p | 144hz Ducky | Zero | DK2108 EVGA | Supernova | 750G2 | CableMod - Light Blu... 
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