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I got a defective motherboard from newegg!

post #1 of 7
Thread Starter 
So I got an Open Box Sabertooth P67 motherboard from newegg for cheap. It came in with ALL the accessories and everything. I took out my old p8p67 pro and installed the sabertooth only to find out that once I power on the system, the CPU LED remains red indicating a CPU problem.

Well I know it's not the CPU, so I can rma the board with Asus and get a brand spankin new one correct?
Edited by cl04k3d - 4/14/11 at 5:58pm
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It's TURBO TIME!
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Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
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post #2 of 7
Thread Starter 
Anyone?
It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
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daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
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It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
KeyboardPowerCaseMouse
daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
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post #3 of 7
Go onto Newegg's site and read the RMA/return policies for Open Box products. You'll find out more there then you will here.
BRAAAAAAIINS
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BRAAAAAAIINS
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post #4 of 7
May not get a brand spankin new one.. but you should be able to RMA without any issues.
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Current System
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Hard DriveHard DriveOptical DriveOS
SAMSUNG 850 EVO TOSHIBA DT01ACA300 LG GBC-H20L Blu-Ray Windows 10 Enterprise 
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post #5 of 7
Not sure if you get a factory warranty on open-box. Newegg would likely do an RMA for you and if thats the only open box they had, or if they sold the few they had, they will either refurb or send a new. Most likely a new knowing newegg. I'd contact them first, they are great. If you get an unhelpful CSR, call back, I've had very few issues with newegg cust. support, and a second call to a different rep usually fixed my issue
M06
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M06
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post #6 of 7
Thread Starter 
Quote:
Originally Posted by BlkDrgn28 View Post
May not get a brand spankin new one.. but you should be able to RMA without any issues.
Thanks, all I needed to know!
It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
KeyboardPowerCaseMouse
daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
  hide details  
Reply
It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
KeyboardPowerCaseMouse
daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
  hide details  
Reply
post #7 of 7
Thread Starter 
Quote:
Originally Posted by Fuell View Post
Not sure if you get a factory warranty on open-box. Newegg would likely do an RMA for you and if thats the only open box they had, or if they sold the few they had, they will either refurb or send a new. Most likely a new knowing newegg. I'd contact them first, they are great. If you get an unhelpful CSR, call back, I've had very few issues with newegg cust. support, and a second call to a different rep usually fixed my issue
Cool, I'll contact newegg then and yeah, it was the only p67 sabertooth in stock on open box items.
Edited by cl04k3d - 4/14/11 at 6:06pm
It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
KeyboardPowerCaseMouse
daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
  hide details  
Reply
It's TURBO TIME!
(14 items)
 
  
CPUMotherboardGraphicsRAM
[i5 2500k] [AsRock Z77 Pro 4] [ATI 5770] [16GB G.Skill Ripjaws DDR3-1333][7-7-7-21@1.5v] 
Hard DriveCoolingOSMonitor
[OCZ Agility 3 120GB] [Corsair H-60] [Windows 7 Ultimate x64] [22in Asus 2ms 1920x1080] 
KeyboardPowerCaseMouse
daskeyboard [SeaSonic X750 Gold 750W] [NZXT M59] Razer DeathAdder 
  hide details  
Reply
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