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Warning: XFX's silent revision on the 6970 - Page 16

post #151 of 234
XFX does crap like this all the time. They cheap-out a card shortly after introduction making other products incompatible, sacrifice quality, and thus performance and longevity suffer. I refuse to buy their products anymore due to this and their policies.

I had a near-ref. 4890 which had features I used, I RMA'd it and was sent a non-comparable 4890 that at one short time concurrently occupied a different price bracket. I contacted them requesting a comparable card or a comparably performing card such as a 5830, and they essentially told me to F off. Because of this, I no longer recommend XFX products to anyone, and try to save people from purchasing such a poor product whenever possible. I have a few friends that were considering XFX on their upgrade, after my experience, and some of their own, they too have sworn off XFX.

They are NOT the company they used to be. Don't get sucked in by their supposed double lifetime warranty or flashy advertising. You likely won't get a quality product, and they will try their hardest not to properly honor their warranty when it does fail.

tl;dr
Friends don't let friends buy XFX.

Return the card to the e-tailer; request a refund, as you didn't get the product that was advertised.
post #152 of 234
Quote:
Originally Posted by TigerLord View Post
Yes you are, if manufacturers respect naming conventions, which EVERY other manufacturers out there did, except XFX of course.

So to reiterate, according to your opinion, it is not a customer's place to ask to know specifically what he will be getting before he orders it?
you can ask, and its your right as a customer to refuse to order the item if you can't get a definitive answer
its also your right to vote with your wallet and not buy XFX products anymore

But you came in here claiming this was done illegally, they have a legal binding responsibility to provide to you the specific item, and threw the employee who tried to help by finding you a "reference" card under the bus

sorry, in my eyes i have no compassion on the error for someone who sounds like he's entitled to things he's not.
post #153 of 234
Thread Starter 
Quote:
Originally Posted by azianai View Post
unfortunately yes
Ah, finally. A glimpse into the soul of truth.

That is a morally bankrupt idea, sir. Transparency is key in healthy business relations. Transparency and honesty. If XFX cannot respect naming conventions but other manufacturers do, this is where I will bring my business.

And judging by the general response, many will as well, because nobody likes surprises when you're taking about hundreds of dollars.
    
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post #154 of 234
Quote:
Originally Posted by tats View Post
So does the "double" profile listed on the specs here doesn't mean it has the bios switch?

I'm not an ATI person but what you are saying is that all they have to do is give you a 6970 that is the size they listed with the listed speeds, right?

What if they didnt list dimensions? and still had that picture up but then you get a card that is 2 inches longer?

Would your repsonse be "you got a 6970 that performs like it should, shouldn't trust pictures..."
Yes it would
My next response would be return that card to the retailer and get a different card.
If that didn't work, i would contact XFX and ask for a resolution.

I wouldn't come on a forum, actually 5 different forums/sites and make a big deal out of something that isn't.
post #155 of 234
Thread Starter 
Quote:
Originally Posted by azianai View Post
But you came in here claiming this was done illegally
Nowhere did I ascertain with absolute confidence that it was illegal. Nowhere. Quote me if you can. I said it was misrepresentation in my opinion, but until a judge would rule (or jury), even counsels arguing my position would still make it an opinion until a verdict would be passed.

I said it was a shady business practice, which I still think it is. You disagree, and think XFX's behavior was perfectly appropriate. Difference of opinion then, which happens.

The others can make up their own mind.
    
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post #156 of 234
Quote:
Originally Posted by TigerLord View Post
Ah, finally. A glimpse into the soul of truth.

That is a morally bankrupt idea, sir. Transparency is key in healthy business relations. Transparency and honesty. If XFX cannot respect naming conventions but other manufacturers do, this is where I will bring my business.

And judging by the general response, many will as well, because nobody likes surprises when you're taking about hundreds of dollars.
Its a capitalistic idea, you live in the USA/Canada you're in a society that promotes capitalism.

Again its your right to vote with your wallet, i'm saying your execution of this thread is the flaw.

Btw, the people on OCN, many have parents that'll buy the products, others are knowledgeable enough to know this is expected

Good thing is XFX/Asus/MSI/etc aren't worried about the few hundred of us that may or may not buy their product, when the majority thousand and millions of people around the world will buy their product.

Sorry I just view these "warning" posts as having as much influence and effect as online petitions and "boycotts"
post #157 of 234
Quote:
Originally Posted by azianai View Post
Yes it would
Was that a yes about the bios switch too? I have nothing invested here, I'm just kinda amazed how you don't see how the OP or anyone would likely assume they were buying a reference card.....
post #158 of 234
Quote:
Originally Posted by tats View Post
Was that a yes about the bios switch too? I have nothing invested here, I'm just kinda amazed how you don't see how the OP or anyone would likely assume they were buying a reference card.....
Oh i'll be honest i'd assume it was reference too, i'd be upset like the OP as well

But i wouldn't come along and make a stink about it after I was given a resolution by XFX.

Which he stated he was already.

Take a look at the google search i posted, and view the comments on other threads

mostly this is pretty accepted common knowledge when it comes to vid cards

yeah its a shame OP got the wrong card, but he had a resolution, he didn't take it and instead chose to make a scene.

Im just replying to the "Scene" and also its a slow day at work
on that note, im going home, be back on to see responses in 3 hours
post #159 of 234
Quote:
Originally Posted by azianai View Post
Oh i'll be honest i'd assume it was reference too, i'd be upset like the OP as well

But i wouldn't come along and make a stink about it after I was given a resolution by XFX.

Which he stated he was already.

Take a look at the google search i posted, and view the comments on other threads

mostly this is pretty accepted common knowledge when it comes to vid cards

yeah its a shame OP got the wrong card, but he had a resolution, he didn't take it and instead chose to make a scene.
Oh, well then good sir - we're on the same page. I didnt know abuot 5 threads.... that's has the ring of making a scene for a scenes sake.

I'd be pissed and probably make a thread here to rant, so yeah I see your point.
post #160 of 234
I will say that while I have an XFX 4870 and was happy with it, it had a typical XFX slight incompatibility issue - it needed to be underclocked to 750 MHz to get rid of an issue with screen flickering. A BIOS flash ~6 months later finally fixed the issue, and I can now use it at factory OCed speeds.

In fact, my roomie's using it right now and it works like a champ with two monitors.

FTR, I have purchased PowerColor since then, as well as eVGA. PowerColor, in particular, bases warranty on the serial # only and does not insist on registration to be able to get the warranty.
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