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Warning: XFX's silent revision on the 6970 - Page 8

post #71 of 234
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Quote:
Originally Posted by Awaz View Post
There got to be some distinction somewhere BEFORE you buy it to be able to tell you are getting a V1 or a V2? Or are you saying, wait till you get the card, open it AND then buy your aftermarket cooler or whatever? If that is the case, that is absolute nonsense according to me. A consumer should not have to go through that kind of a deal to order the next part or whatever else planned for.
Further down he admitted it was ethically reprehensible that we could no longer trust product pages based on model numbers, but his position (I think) is that because it has happened before, we *should* therefore be more cautious.

So yes, he's saying we should inspect the PCB each time visually to avoid problems like this, but I don't think he's saying it's right.
    
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post #72 of 234
Quote:
Originally Posted by tsm106 View Post
Dude, I've been posting about revised cards since Dec. I know about them, can't help you if you or others don't. I can't help you if you ordered parts that have specific fitment requirements BEFORE you get them in your hands. You take a chance as a consumer, doubly so with watercooling. There are no guarantees when it comes to watercooling!! You make a mistake in this hobby and you get screwed. No vendors want to take returns on this gear, so given that, make sure your parts fit together.

Thus if you don't want this to happen to you, cover your bases before hand. As I've said before, that'd be great if vendors have more transparency, but you can't go thru this hobby expecting vendors to CYA for you.

I can help you if you post a pic of the pcb and asked if it's the right fitment, that I can do.
Ok. I see where you are coming from. And I can agree to your argument about cooler. It does require a bit of patience, which I hardly have any

I think folks in general know about revised cards. But I can also see it being ridiculous if you cannot figure out which card you are getting until you open the box. I mean one may not care as both has their pros and cons. But if you do care, than it would be nice to have a distinctive model number (as Powercolor did) to help out the consumer. I do not have any experience with XFX - so I will not jump in the 'hate' band wagon. But I can see how it can be frustrating to a consumer if products are not labeled right. On another note though, XFX is not the only one guilty of that. There are myriad of other products (other than PC stuff) that gets revised and you are left at guessing which version you are getting.
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post #73 of 234
So since I am going to swap out my card this weekend at frys for a 6970 which one of these should I get that they carry?

http://www.frys.com/search?search_ty...ing=6970&cat=0
post #74 of 234
MSI looks to be the cheapest? Get that one, 3 yr warranty serial based.
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post #75 of 234
I was thinking the same but the only issue is I cant find a picture of the PCB on frys or newegg or even on MSI's site. I will make them let me check the card before I get it.

Quote:
Originally Posted by tsm106 View Post
MSI looks to be the cheapest? Get that one, 3 yr warranty serial based.
post #76 of 234
Haven't read the thread, but I had a very similar experience with eVGA back in the GTX 285 revision fiasco. I got a new revision card with a new revision cooler, but the modelnumber on the sticker of the pcb was the previous version's model number. In that case eVGA had actually gone out of there way to differentiate the two versions with different model numbers, they just forgot when they were packing them which pcb was which model number. Since I ended up having two different revision pcb GTX285's, they were very cool about replacing one of them so I had identical cards.

Never purchased from XFX before.
post #77 of 234
Thread Starter 
Quote:
Originally Posted by BlackDragon24 View Post
In that case eVGA had actually gone out of there way to differentiate the two versions with different model numbers, they just forgot when they were packing them which pcb was which model number. Since I ended up having two different revision pcb GTX285's, they were very cool about replacing one of them so I had identical cards.

Never purchased from XFX before.
I really love EVGA. All my boards have been EVGA for the past 5 years, and I always suggest EVGA for all my clients' systems whenever they can get it. I was really saddened EVGA didn't carry AMD cards, but I really wanted Eyefinity capabilities for the future.

EVGA > * in my humble opinion. They have outstanding customer service in my experience. Have RMA's dozens of products without ever encountering a single issue.
    
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post #78 of 234
Quote:
Originally Posted by TigerLord View Post
The real issue of course, is that XFX made fundamental changes to the design of their PCB and did not tell anyone, nor did they alter their model number to indicate such a change could have happened.

The result was my situation: a 120$ waterblock, rendered obsolete, because the company altered production designs most likely to save costs, but did not believe it pertinent to warn the community.
They changed the design and your block didn't fit so you blame them?

I'm appalled at your attitude

You bought an XFX 6970 and you got a fully functional XFX 6970.

Water blocks are enjoyed by very very few people so why should XFX change there whole design to please a small crowd?

Loads of vendors change PCB's without telling anyone, Some changes are small while others are large.

And warn the community they changed the PCB design? Why should they? No one else does.

You're wrong to blame XFX. You bought a card and a block and you're lashing out.
post #79 of 234
Thread Starter 
Quote:
Originally Posted by Awaz View Post
On another note though, XFX is not the only one guilty of that. There are myriad of other products (other than PC stuff) that gets revised and you are left at guessing which version you are getting.
True, but it just makes a whole lot of people wrong.

Besides, I'd really love to leave the guessing work out of purchase decisions when 400$ cards are involved, because then shipping stuff back and restocking fees piling up add up very, very quickly.
    
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post #80 of 234
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Quote:
Originally Posted by scatteh316 View Post
They changed the design and your block didn't fit so you blame them?
Yes, I blame them for not changing the model number. They sold me a reference design card and shipped me a non reference PCB.

Quote:
Originally Posted by scatteh316 View Post
I'm appalled at your attitude
OK.

Quote:
Originally Posted by scatteh316 View Post
You bought an XFX 6970 and you got a fully functional XFX 6970.
This is true, and is discussed further down the thread.

Quote:
Originally Posted by scatteh316 View Post
Water blocks are enjoyed by very very few people so why should XFX change there whole design to please a small crowd?
Not the point of the thread, which I do not believe you read attentively. The point of my post is that XFX secretly made changes to a reference model, thus making the card no longer reference, but did not alter the model number to indicate the card was no longer reference and features had been stripped away.

Quote:
Originally Posted by scatteh316 View Post
Loads of vendors change PCB's without telling anyone, Some changes are small while others are large.
This is simply not true. MSI and Powercolor were the first to adopt the new PCB, but model numbers changed to indicate a different PCB design. They did not try to pass cards for reference when it wasn't.

Quote:
Originally Posted by scatteh316 View Post
And warn the community they changed the PCB design? Why should they? No one else does.
See above.

Quote:
Originally Posted by scatteh316 View Post
You're wrong to blame XFX.
You're wrong to think I am wrong.
    
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