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[GS] Best Buy Planning Dedicated Game Sales Clerks. - Page 11

post #101 of 130
Quote:
Originally Posted by just_nuke_em View Post
what the?? that thing better hook itself up, optimize my audio video system and make me coffee and a sandwich while its at it for that price, can we say epeen much?
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post #102 of 130
video game margins are very low.

best buy is running out of things to say.
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post #103 of 130
No thanks, I'll just buy games on Steam.
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post #104 of 130
Buy a new game release(Portal, Mortal Komba, etc) get a 10 dollar gift card. Console of course..
    
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post #105 of 130
Is it me or is it always difficult to flag a BestBuy sales rep?
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post #106 of 130
Quote:
Originally Posted by 0xygen View Post
Is it me or is it always difficult to flag a BestBuy sales rep?
lol, I love how half the members claim they are bombarded by sales reps and others claim its impossible to find them...hahaha
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post #107 of 130
Quote:
Originally Posted by Bobicon View Post
I once had a best buy employee tell me that a 9600GT was better than a 8800 GTX.
you could argue on:

power consumption, size, price to performance ratio.....


better is a very open term.
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post #108 of 130
Quote:
Originally Posted by Chimeracaust View Post
I've heard being employed by Best Buy is akin to being employed by the Third Reich.

Someone needs to build the highways , right?
    
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post #109 of 130
@MooCwzRck - just quoting this in case you missed it.

Quote:
Originally Posted by 2010rig View Post
Fair enough, if you transfer to my nearest BB, maybe I'll start shopping there again. Then again, I'm far more educated than the average consumer, and I don't need help buying stuff, it's just when something goes wrong, BB is the last place I ever want to deal with again.

I'll give you an example of one of my returns.

I bought an office printer with Fax, Scan, Copy for $299, and bought the extended 3 year coverage, for the peace of mind that if something ever went wrong that I'd be covered.

After a year or so, the printer stopped working.

When I went to return it, they no longer had that model in store, and the standard policy is that if they no longer carry that model they would replace it with one of the same value.

Let's just say for about 3 or more hours they kept arguing with me and only wanted to give me a printer that was worth $199. I would not budge because it's not like I was asking for a more expensive model, I just wanted a printer of the same value and the same features I paid for. I bought the extended warranty specifically for this purpose.

They finally gave in and gave me a similar printer worth $299, but 3 hours of arguing with them left a sour taste in my mouth, when they should've just honored their policy from the get go. I walked away with the replacement printer feeling like crap.

My other 2 experiences were along the same lines, at DIFFERENT BB stores, so I have chosen not to shop there anymore, it ain't worth the hassles in case anything goes wrong.
To put things into a semi-perspective.

Today, I bought 100 Pack of DVD+R's, when I got home, I tried to copy a DVD and realized the source was -R and the copy wouldn't work. Of course, I could just create an image, and burn that image, but I want to just do a straight up copy.

I went back to Wal-Mart, explained to them I got the wrong pack, and although this was technically my fault, they still exchanged the DVD's eventhough I had already opened the pack. I was in and out in 5 - 10 minutes without hassles.

Wal-Mart's exchange/refund policies are better than Best Buy's ( that's a sad comparison ). Heck, my patio table broke once after a storm, and they still gave me a new one, 1 YEAR AFTER I had purchased it. Best part is, I didn't go in with the intention of exchanging it, but went in looking to buy another, but the manager offered to replace it. That's what you call excellent customer service, sadly, I can't say the same for Best Buy, and thus, I no longer shop there.
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post #110 of 130
Quote:
Originally Posted by 2010rig View Post
@MooCwzRck - just quoting this in case you missed it.



To put things into a semi-perspective.

Today, I bought 100 Pack of DVD+R's, when I got home, I tried to copy a DVD and realized the source was -R and the copy wouldn't work. Of course, I could just create an image, and burn that image, but I want to just do a straight up copy.

I went back to Wal-Mart, explained to them I got the wrong pack, and although this was technically my fault, they still exchanged the DVD's eventhough I had already opened the pack. I was in and out in 5 - 10 minutes without hassles.

Wal-Mart's exchange/refund policies are better than Best Buy's ( that's a sad comparison ). Heck, my patio table broke once after a storm, and they still gave me a new one, 1 YEAR AFTER I had purchased it. Best part is, I didn't go in with the intention of exchanging it, but went in looking to buy another, but the manager offered to replace it. That's what you call excellent customer service, sadly, I can't say the same for Best Buy, and thus, I no longer shop there.
But Wal-Mart is the evil corporate empire!!!
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