Originally Posted by MooCwzRck
Fair enough, if you transfer to my nearest BB, maybe I'll start shopping there again.
Then again, I'm far more educated than the average consumer, and I don't need help buying stuff, it's just when something goes wrong, BB is the last place I ever want to deal with again.
I'll give you an example of one of my returns.
I bought an office printer with Fax, Scan, Copy for $299, and bought the extended 3 year coverage, for the peace of mind that if something ever went wrong that I'd be covered.
After a year or so, the printer stopped working.
When I went to return it, they no longer had that model in store, and the standard policy is that if they no longer carry that model they would replace it with one of the same value.
Let's just say for about 3 or more hours they kept arguing with me and only wanted to give me a printer that was worth $199. I would not budge because it's not like I was asking for a more expensive model, I just wanted a printer of the same value and the same features I paid for
. I bought the extended warranty specifically for this purpose.
They finally gave in and gave me a similar printer worth $299, but 3 hours of arguing
with them left a sour taste in my mouth, when they should've just honored their policy from the get go. I walked away with the replacement printer feeling like crap.
My other 2 experiences were along the same lines, at DIFFERENT BB stores, so I have chosen not to shop there anymore, it ain't worth the hassles in case anything goes wrong.Edited by 2010rig - 4/16/11 at 11:32am