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HD5770 giving BSOD on bootup

post #1 of 5
Thread Starter 
Hi,

First post, I've got to the point where I'm losing my sanity as this is causing me so much grief.

I recently bought and installed an ATi HD5770 card - it replaced an nvidia card which wasn't up for playing BFBC2.

When the machine is on and boots into Windows it works fine - never a problem. The only time I experience a problem is when I boot the machine up or reboot.

If it's going to blue screen the BIOS screen text has a blue "shadow/garbled bitmap effect in blue" on the right third of the screen. When the Windows logo appears some of it is messed and the white text underneath has part of it duplicated below to the right in blue - a few seconds later I get a BSOD.

This is my machine - nothing is overclocked:

Jeantech Storm 700W PSU
4GB DDR2 PC6400 RAM (two 2GB sticks, running in 128bit)
AMD Athlon x2 64bit 5200+ (2.6GHz)
3 SATA drives (320GB, 500GB, 1TB)
SB Audigy Platinum 2 eX
ATi Radeon HD5770
Windows 7 Ultimate (x64)

As I said earlier, when I can get into Windows it runs fine. I can play BFBC2 as long as I want no problem, it's only when I boot/reboot. If the BIOS screen is messed then it'll blue screen. There are some times it boots first time but mostly blue screens a couple times then it'll boot up OK.

I've not noticed any patterns like booting OK in the cold or when its hot - it's entirely random.

Any help anyone can suggest I'll be immensely grateful.

I did read a similar topic (dated 2010) where ATi cards were blue screening but the difference with my problem is I never get a BSOD during use - only boot time.
My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
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My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
  hide details  
Reply
post #2 of 5
Quote:
Originally Posted by Yesideez View Post
Hi,

First post, I've got to the point where I'm losing my sanity as this is causing me so much grief.

I recently bought and installed an ATi HD5770 card - it replaced an nvidia card which wasn't up for playing BFBC2.

When the machine is on and boots into Windows it works fine - never a problem. The only time I experience a problem is when I boot the machine up or reboot.

If it's going to blue screen the BIOS screen text has a blue "shadow/garbled bitmap effect in blue" on the right third of the screen. When the Windows logo appears some of it is messed and the white text underneath has part of it duplicated below to the right in blue - a few seconds later I get a BSOD.

This is my machine - nothing is overclocked:

Jeantech Storm 700W PSU
4GB DDR2 PC6400 RAM (two 2GB sticks, running in 128bit)
AMD Athlon x2 64bit 5200+ (2.6GHz)
3 SATA drives (320GB, 500GB, 1TB)
SB Audigy Platinum 2 eX
ATi Radeon HD5770
Windows 7 Ultimate (x64)

As I said earlier, when I can get into Windows it runs fine. I can play BFBC2 as long as I want no problem, it's only when I boot/reboot. If the BIOS screen is messed then it'll blue screen. There are some times it boots first time but mostly blue screens a couple times then it'll boot up OK.

I've not noticed any patterns like booting OK in the cold or when its hot - it's entirely random.

Any help anyone can suggest I'll be immensely grateful.

I did read a similar topic (dated 2010) where ATi cards were blue screening but the difference with my problem is I never get a BSOD during use - only boot time.
1) Try booting into windows safe mode, or a linux live cd, or both.

2) Try reseating the card.

3) Try resetting your mobo bios.

In that order.

If 1) works fine (doubtful, since you say the POST text is messed), you probably need to do some serious reformatting.

If 2) makes it work, good!

Try 3) last, as you might have some wierd mis-set PCI-e options or something.

Oh, also, try some RAM testing. You never know when one of those might choke and die.
post #3 of 5
Thread Starter 
Thank-you very much - I'll give those a go and will run memtest86+ on them tomorrow during the day and see how it goes.

I've tried reseating the card. In fact I took almost everything out and put it back in as it all needed a clean - too much dust. All the power cables were unplugged and re-configured as I did remove power from one optical drive and the floppy drive.

I've got two case fans which are pulling power by intercepting a couple of molex connectors but I've not put both on one cable - I've balanced them out.

The safe mode/live CD won't fix anything as far as I can see as the screen is already messed before the bootstrap for the optical drives kicks in.

I think the BIOS has been reset as my CR2032 battery needs replacing - still got the same one since I bought the mobo about 7 or 8 years ago. When I took everything apart to clean it I had to re-configure the BIOS so I think it got reset back then or is that not the same?
My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
  hide details  
Reply
My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
  hide details  
Reply
post #4 of 5
Nope, that's the same. If it's keeping your changes in Bios, you don't need to replace the battery...they last ALONG time
post #5 of 5
Thread Starter 
Just thought I'd mention this...

When I get the BSOD my STOP code is 0x00000116 which equates to graphics card/driver.

The file associated with it is atikmpag.sys - same as is mentioned in the other topic just that once I get into Windows I never get a crash.
My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
  hide details  
Reply
My PC
(13 items)
 
  
CPUGraphicsRAMHard Drive
Athlon x2 (x64) 5200+ (2.6GHz) HD5770 4GB PC6400 (2x2GB, 128bit) C:320GB, F:500GB, H:1TB 
Optical DriveOSMonitorPower
DVD+/-RAM/RW Windows 7 Ultimate (x64) Dual 22" WS TFT JeanTech Storm 700W 
  hide details  
Reply
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