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Audio crackling in a laptop

post #1 of 2
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I'm trying to fix a friend's laptop (HP Pavillio dv5000) and it's experiencing crackling when playing audio.

The thing is, it crackles when plays the audio from the video/music/etc for the first time.

When I replay the video/song it'll sound fine.

Yes, i tested it with headphones.

The audio settings look fine to me, if it's an onboard soundcard problem maybe an external soundcard would solve the problem, but after I discovered that playing it back the second time plays it fine it makes me doubt that the soundcard is a problem a bit.

Does anyone know what could be the problem?
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CPUMotherboardGraphicsRAM
Intel i7 2700k @ 4.6 HT on GIGABYTE GA-P67A-UD7-B3 SLI 2x EVGA Superclocked 570 8GB Corsair Vengance 
Hard DriveOptical DriveCoolingOS
Crucial C300 64GB + Spinpoint F3 TSSTcorp DVD Swiftech 220 Kit  Windows 7 Ultimate 64 bit 
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Dell U2311H + ASUS VH226H 21.5" Ducky Shine Cherry MX Browns w/ Red led Corsair AX850 Antec DF-85 
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Logitech G700 XTRAC PADS Ripper XXL Sennheiser HD 555, Creative Titanium HD  
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post #2 of 2
I'm assuming you tried fresh/updated drivers?

I'd test it with an external soundcard, but if there's some kind of software interference that may not help.
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Bye Bye 775
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CPUMotherboardGraphicsRAM
i5 2500k @ 4.5GHz ASUS P8P67 PRO MSI GTX 660 Ti Power Edition  2x4gb Ripjaws@1866MHz 
Hard DriveOptical DriveOSMonitor
840Pro 128 | 3xWD Vraptor | 1.5TB Green LG 6X Blu-ray /HD-DVD combo Win7 Ultimate 64bit 2 x U2311H 1920x1080 
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Logitech G710+ Corsair HX620 Corsair 600t Logitech G500 
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