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ATI 5870 1GB GSOD -Tried RMA - Help needed!

post #1 of 19
Thread Starter 
Hello,

I built my PC from scratch on the 31st of January this year, and since the day of assembly I've been having frequent yet random crashes (GSOD's) in all gaming applications. These have ranged from relatively low tasking applications such as World of Warcraft, to much more demanding games such as Crysis and Shogun 2. Nonetheless, given a length of time this will happen every single time I play a game, windowed mode and full-screen, settings low and high. My PC specs are:

i5 2500k CPU @3.3Ghz Sandy Bridge
Corsair 4GB RAM @1333Mhz
800W PSU
XFX HD 5870 1GB
Asus P67 Pro Motherboard
HAF Mid-tower Case



The crash cannot happen on demand i.e. at a set time in a game, sometimes happening 5 minutes into playing or 2+ hours. I've taken countless measures to troubleshoot the issue:

-Clean sweeping drivers and rolling back to earlier versions. I am currently at up-to-date drivers.

-Installing the hotfixes for the GSOD problem.

-Replaced my PSU (although that was because of another issue regarding a faulty switch)

-Tried a different monitor

-Changed settings in my CCC

-Swapped cards with a friend who has the exact same model, clock speed and vendor 1GB XFX HD Radeon 5870 (which worked perfectly for two weeks with no issues whatsoever)

-Changing game's graphics settings that the error occurs in

-Tried to find the error code in Windows

-Using a different SATA port on the motherboard for the card

-Changing windows power options

-Changing screen resolution

-Placing RAM in a different channel

-Reinstalling Windows twice and reinstalling all associated motherboard and graphics card drivers
from the support discs.

-Reviewing and checking all BIOS settings are set to default values. This includes making sure voltage, RAM and CPU settings are all at default as well as all timings are at auto.

-I have NOT touched AMD overdrive and/or overclocked any component of my system to higher than stock speeds.

-IMPORTANT- And even returned the card to XFX and the testing company for an RMA which, after a month of testing was returned to me with 'no fault found.'

It has NEVER happened when not in a game, i.e. browsing the internet, watching YouTube videos etc.
The issue is the well known coloured vertical stripes, although sometimes the display driver does manage to close the application before it happens.

I would greatly appreciate any help or advice anyone can give me because at the moment I am completely stumped by this issue and cannot see where to go from here apart from to abandon my GFX card and buy a new one, which is obviously not the most cost effective method to tackling this issue
I cannot seem to find the error codes that are made when my system GSODs, so if someone could point out where I could find them then that information would too be greatly appreciated

Also, if you require any more information please do not hesitate to let me know.

Thanks a lot,
Braefost (Jake)


P.S. I am currently in the process of returning my motherboard to Asus as part of their affected Sandy Bridge recall.

P.P.S. My monitor is connected to the system via VGA cable with a VGA-DVI adapter provided with the graphics card if that is of any significance. I have tried both ports in the back of my system to no avail.
Edited by Braefost - 4/17/11 at 3:46am
post #2 of 19
bump for some help for this guy
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post #3 of 19
It could be the motherboard or the RAM, more possibly the board.

Mind passing Prime95 in blend test and Memtest86+?
   
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post #4 of 19
could be that off brand psu failing...it may not be the gpu thats at fault
post #5 of 19
I would be suspicious of your power supply. The price and the specs (480w on the +12v rails) suggests highly questionable quality.
Edited by SteelyKen - 4/16/11 at 5:14pm
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post #6 of 19
those aria.net psu are really just rebranded really low quality psu's. i had one of those in a mates build. and it blew after a few weeks.

it could be your motherboard. is it a B3 revision chipset. if not i know that ASUS are doing RMA's to the B3 revision.

It could also be the drivers. Make sure you have the latest ones installed and if they dont work try an older revision.

Try the card in another machine. if it works with no problems then you know your card is fine.

My guess is that it is the motherboard if it aint a B3 revision
post #7 of 19
VRM's could be overheating. Ive seen it happen on more than 1 5870. Guess what caused it. GPU-z or any other program all trying to poll the GPU at once. Some weird bug I encountered but you shouldn't (not saying you are) run more than 1 monitoring program at once. Call me crazy but it happened. I read about it on another forum once aswell. The programs mess with the card somehow and cause the card to get hot. Specifically the VRM's. Odd but still thought it was worth mentioning

PS: I forgot to mention, my encounters were on XFX 5870's aswell. 1 was a normal 58070 and the other a XXX edition
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post #8 of 19
That PSU just screams low quality.

http://www.aria.co.uk/Products/Compo...roductId=35768

-Unusually low price
-Doesn't list the wattage each rail is capable of
-4 pin CPU connector (no 8 pin, which is unusual for a "750W" PSU)
...
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post #9 of 19
You say you swapped cards for two weeks with a friend, did he have any issues with your card?
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post #10 of 19
Thread Starter 
Thanks for all the suggestions. About my PSU, I've just had a check and realised that its not actually Arianet, I think I changed it right before I purchased it and must've forgotten before I posted here . It was an 800W PSU from Scan so it wouldn't be the Arianet one. I'll try and find the box later to provide a link.

The issue with trying the card in another machine is.. well it wasn't a thorough test. I gave my card to him but apart from freezing once or twice it working fine for him, although he rarely, if ever, plays games whereas thats the primary purpose for my machine. So it wasnt exactly the most thorough of tests. And since this only happens in games I think its hard to dismiss the probability of the card. I might swap cards with him or someone else and ask them to play games to try and have the problem happen. Even if they do have the issue as well, if it was a faulty card then why did they reject my RMA?

About the RAM, I was looking more into that yesterday and I'm thinking about trying to see if one of the sticks is faulty, or trying to put them in the other channel again perhaps.

About the VRM possibly overheating, is there any way to monitor, check or prevent this issue if it's happening? You also said that I shouldnt run more than one monitoring program at once, can you give me an example of one of these programs so I have an idea what to look out for?
Edited by Braefost - 4/17/11 at 3:51am
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