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WD My Book - Can not access from other computers.

post #1 of 9
Thread Starter 
Hello. My roommate as a WD My Book drive. It works just fine in his computer. But, if plugged into any other computer it is not recognized.

It asks my to initialize the drive in any computer that is not my roomates, but i was told this would wipe the data. I was reading other forums and they said something about a "Hidden administrator" account to use the drive, but no one said anything about how to remove this. HELP PLEASE!!!

EDIT -I found the downloads section of the drive on the WD website, it's P/N WDBAAJ10010HSL-00. Gonna look through drivers and manuals. ugg.

EDIT 2 - After doing some research it's called WD Smartware that is locking the drive. Attempts to remove or disable this annoying software have failed. Gonna go upstairs and try it on my roommates computer. Maybe i do not have permission to disable it? idk.

EDIT 3- Still doing more research. There is no way to wipe the WD Smartware from the disk without physically taking it out of the case (voiding the warranty), and wiping the drive. Seriously? WD is a bunch of *****.




Edited by crimsontears809739 - 4/16/11 at 1:15pm
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post #2 of 9
Hi, am I right in assuming that your room mate is running windows, not mac os, because on my wd hdd it doesnt like macs after I formatted it to run on windows (ntfs), but heres a idea, can you network the hdd, if you put it on ur room-mates comp, rightclick and select sharing and allow sharing across network
post #3 of 9
Thread Starter 
nah. He wants to be able to use it on any computer. Especially the college computers for homework and such.
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post #4 of 9
Quote:
Originally Posted by crimsontears809739 View Post
nah. He wants to be able to use it on any computer. Especially the college computers for homework and such.
Don't put the password on the drive, then. At this point there's probably not much you can do but to start over.
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post #5 of 9
Quote:
Originally Posted by crimsontears809739 View Post
nah. He wants to be able to use it on any computer. Especially the college computers for homework and such.
U can still network it, and it will still act as a usb when plugged in its networked when removed, well u get the jist.

My only suggestion I got is, remove all the data off of it, format it and make sure there is no secuity set up on it, aka passwords or ecryption. and try again
post #6 of 9
Thread Starter 
Thanks Ryanbob1234 and error10 for your ideas! Rep+ If you disable the security on the drive, you can use it. The problem is even with the security disabled , the WD software still pop ups.

Now, my roommate will screw up ANYTHING computer related if given the chance. I don't want him to accidentally click on it AGAIN and somehow re-enable the software. My roommate is notorious for just clicking on things blindly without reading or thinking.

http://community.wdc.com/t5/WD-Smart...-way/td-p/2135 <-- I am following the directions here to do a low-level wipe of the hard drive. This is the ONLY way to actually remove the Smartware from the drive. Now it will be a plain old USB hard drive. Formatting it is disk management will not remove the Smartware from the drive. I am using DBAN in the way the link above specifies.
Edited by crimsontears809739 - 4/16/11 at 3:50pm
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post #7 of 9
It would be a lot easier to just have him get an external drive that doesn't have Smartware on it. That way he wouldn't void his warranty and you wouldn't need to hack the drive.
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post #8 of 9
Thread Starter 
Quote:
Originally Posted by PapaSmurf View Post
It would be a lot easier to just have him get an external drive that doesn't have Smartware on it. That way he wouldn't void his warranty and you wouldn't need to hack the drive.
His mom bought it for him as a Christmas present. He does not have the receipt. He did not use it (because it could not be used on other computers), and did not say anything to anyone. It is a 1 TB drive that has been shoved under his desk for like 2 years now. I just found out about this drive today.
Edited by crimsontears809739 - 4/16/11 at 4:37pm
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post #9 of 9
In that case the warranty is more than likely expired already so taking it apart and wiping it shouldn't be any big deal, just a bit time consuming. Good luck with it.
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Hard DriveOptical DriveCoolingOS
80g Maxtor, 320WDC. 320Seagate NEC ND-3550 & LiteOn CM Hyper 212+ w/PP Blademasters XP Pro SP3 
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