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XFX HD6770 fiasco - Page 8

post #71 of 281
Quote:
Originally Posted by Nick7269 View Post
I'm only human. I make mistakes, unfortunately. Companies are run by humans and unfortunately they makes mistakes too. Give them a damn chance to fix there mistakes!

Sorry if I offended someone, but this gets on my nerves talking trash every time someone/ some company makes a mistake. I deal with these problems everyday. I bend over backwards trying to solve problems for people and I get frustrated with so many people never trying to understand it was simple a mistake.
Sorry man if it came off as trash talking you. I was trying to be silly myself, hence all the silly's heh. I thought you were pinning the blame solely on AMD and I thought it made little to no sense, AMD's official stance is there are no such thing as Retail 6770's, so I just wanted to focus the blame on XFX's fault.

Back OT. Yea XFX obviously are doing something shady here. And Best Buy should know better. I agree with calling AMD first, maybe they have some info we don't and maybe its allowing Retail 6770's in certain markets. Keep us posted on what AMD's response is, I'm very curious to find out whats going on.

And thanks for the pics, interesting indeed!
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post #72 of 281
Quote:
Originally Posted by Nick7269 View Post
Obviously you needed or wanted the card to pay extra for the over night shipping. I understand that part. UPS screwed up...yes...I understand that part also(like I said before, mistakes happen, I'm sorry). What I don't understand is why you of all people that should know better than to shop at Best Buy is shopping at Best Buy? Okay, so your shopping at best buy and you made a mistake and bought something that does not work. Return it and buy something else for a temporary card. Then return it when UPS gets there problems solved and you get the card you ordered.

OMG, it's that simple! Again, mistakes happen. Several companies have made mistakes.




Apparently there has been some decision to start selling the card retail and apparently the drivers are not yet released. So apparently there has been a mistake on AMD and/ or XFX fault(s). Knowing that no company is going to deliberately sell something that is going to be of no use and returned to the store for a refund. Yes, my silly butt thinks there has been an apparent mistake!



I'm only human. I make mistakes, unfortunately. Companies are run by humans and unfortunately they makes mistakes too. Give them a damn chance to fix there mistakes!

Sorry if I offended someone, but this gets on my nerves talking trash every time someone/ some company makes a mistake. I deal with these problems everyday. I bend over backwards trying to solve problems for people and I get frustrated with so many people never trying to understand it was simple a mistake.
Yes, all the unhappy customers is a result on a few human mistakes. Who'd know!

I'm so sorry XFX, I'll buy more "cheap parts" cards from you and enjoy getting my RMAs denied even though it's legit! It's completely acceptable mistakes!
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post #73 of 281
Ok. Srsly? AMD has had "cutting-edge card" driver teething issues on a routine basis since the 4850 days. I remember when I had to kludge in a special hotfix to officially get 48x0 support in for my 4850. EDIT: and my card was an Asus model.

Use the drivers from the CD that XFX threw in and then put on the proper catalysts next month, is what I'd say.
Edited by Quantum Reality - 4/16/11 at 8:25pm
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post #74 of 281
so nobody has amd 6770 drivers anywhere? hp, dell?
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post #75 of 281
In defense of XFX, the "not changing the model number" COULD have been a simple bureaucratic mistake. It was the way they handled the situation, their lack of response and transparency that prompted me to investigate the matter further and finally, warn the community.

If XFX purposefully sent BestBuy retail packaging for a card they knew should be strictly meant for OEM uses, it is much worse than the other situation. It is pure greed, probably in violation of their own TOS with retailers, and just utterly unbelievable.

Perhaps they are in dire financial circumstances and need all the income they can get?
    
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post #76 of 281
Quote:
Originally Posted by Quantum Reality View Post
Use the drivers from the CD that XFX threw in and then put on the proper catalysts next month, is what I'd say.
I was about to say, well no drivers came with it, but there does appear to be an AMD disk there, which I would assume would contain the drivers needed.

Did OP uninstall his previous drivers completely and install the drivers direct from Disc, rather than leave it up to the CCC install to get the drivers.

Unless that disc isn't a driver disc, then its back to reporting XFX and BB to BBB after calling AMD to see if they know whats going on here...
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post #77 of 281
Wow... What a screw up.

Boycotting XFX.
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post #78 of 281
I do agree that if this is an OEM card that XFX has not properly licenced to sell as a retail product, then someone from AMD should be giving XFX a stern talking to, and a press release ought to go out about the level of support they will give to OEM products being sold as retail.
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post #79 of 281
Thread Starter 
Quote:
Originally Posted by Fuell View Post
I was about to say, well no drivers came with it, but there does appear to be an AMD disk there, which I would assume would contain the drivers needed.

Did OP uninstall his previous drivers completely and install the drivers direct from Disc, rather than leave it up to the CCC install to get the drivers.

Unless that disc isn't a driver disc, then its back to reporting XFX and BB to BBB after calling AMD to see if they know whats going on here...
There are no drivers on that disk. It's a bloated install program that downloads the latest driver release from AMD's site. Which doesn't work. No drivers are actually present on the disk.
post #80 of 281
Quote:
Originally Posted by Quantum Reality View Post

Use the drivers from the CD that XFX threw in and then put on the proper catalysts next month, is what I'd say.

The CD that comes with the card does not contain the drivers. Only an executable that redirects to the AMD site.

(Edit: just saw Phaedrus answered the question just before me.)
 
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