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XFX BACK ON the list

post #1 of 56
Thread Starter 
After the many horror stories about silent revisions (4890 gimped, 5770 cheapened, 6970 changed without notice), the recent 6770 fiasco that I've fallen victim to, and the many horror stories about their support:
Quote:
After the way they treated me when I had to get a replacement for my PSU I'm never dealing with them again. They were trying to offload the blame on any other component, If the "high voltage" of a motherboard or GPU can really fry your PSUs, what does that say for them quality wise?


I am no longer recommending XFX power supplies. Yes, they use SeaSonic internals, but with their current practices in the GPU market I don't feel confident that we can trust XFX not to cheap out on their existing units with lower quality components, or even a design or OEM change (unlikely--but I'm not feeling very charitable toward XFX at the moment).

And with customer service like the case described above, they're starting to sound more and more like some Chinese fly-by-night company, whose RMA department's main job is to refuse RMAs.


So as of right now, no matter how good a deal it appears to be, I will not be recommending an XFX power supply to any OCN user. You're free to if you wish, but they're on my blacklist and I recommend you put them on yours as well.

Back on, but with the caveat that their customer service sucks dead gophers.
Edited by Phaedrus2129 - 4/19/11 at 11:56am
post #2 of 56
For the most part I agree..

There are plenty of alternatives and with the way XFX is being lately, they just aren't worth it.
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post #3 of 56
I agree but i have a XFX PSU in my rig frown.gif. I've never and will never buy a XFX GPU tho, double warranty is kind of a joke really. Gigabyte/Msi/Asus 3 years warranty is much better than that double warranty.
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post #4 of 56
thanks for the heads up biggrin.gif
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post #5 of 56
Old XFX: Lifetime warranty.
New XFX: Lunchtime warranty (if you're lucky)

They're off my list too.
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post #6 of 56
I suppose XfX support is rather hit and miss. I mean i have only good things to say about them while others have horror stories.
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post #7 of 56
um, then might as well take enermax off too since their CS is total crap.

And anything OCZ

and sparkle if their GPUs are anything to go by.

Bad cs doesn't make it a bad PSU
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post #8 of 56
Thread Starter 
Quote:
Originally Posted by reflex99;13157810 
um, then might as well take enermax off too since their CS is total crap.

And anything OCZ

and sparkle if their GPUs are anything to go by.

Bad cs doesn't make it a bad PSU

Bad customer service combined with shady business practices are enough to make me not want to recommend them.

And how many Enermax, OCZ, and Sparkle PSUs do you see me recommending? wink.gif
post #9 of 56
You recomend evo and revo pretty often.

SXS400 gets your vote a lot.

and the Golden Green platform is recommended by you.
Alienware M9700
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Alienware M9700
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Wackbook pro
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Mpowerlicous
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AMD Turion ML-42 2.4GHz AMD Turion ML-40 Alienware nForce3 2X nVidia GeForce Go 7900GS SLI 
RAMHard DriveOSMonitor
1GB DDR 333MHz Samsung Spinpoint 250GB Windows XP Professional 1920X1200 Integrated LCD 
Case
Alienware M9700 chassis 
CPUMotherboardGraphicsGraphics
Core i7 3615QM @2.3GHz Apple Logic Board Intel HD 4000 Nvidia GT 650M 512MB 
RAMHard DriveOSMonitor
16GB 1600MHz DDR3 500GB Samsung 840  OSX 10.10 1440x900  
PowerAudioAudioAudio
85W PSU Schiit Modi Schiit Magni 2 Über DT770 Pro 
CPUMotherboardGraphicsRAM
Intel i7 3770K MSI Z77 Big Bang MPower Radeon R9 270X 4X4GB G.Skill  
Hard DriveCoolingOSMonitor
Intel X25-V Cooler Master Hyper 212+ Life without walls? Who needs windows? Acer 
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post #10 of 56
Now I'm never going to be able to sell my video card when I upgrade!
    
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