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The following file is missing or corrupt...

post #1 of 5
Thread Starter 
A friend has a dell inspiron b130 which caught a virus, and now when he boots he gets an error:

Windows could not start because the following file is missing or corrupt:
\\windows\\system32\\config\\system

He doesnt have his original xp recovery cd, so I found an xp dell system recovery disk on the internet (for xp pro, he doesnt know if he had pro or home) and he burned the iso to a disk. I was hoping he could just run it and use the repair option.

However, when he gets into the bios, and changes it to "boot from cd/dvd" it restarts and gives him the same error (he said the disk spins). I told him to disable the hdd from being able to boot, and he said it still gives him the same corrupt error.

I would think if the hdd wasnt bootable it would give him a "no operating system found" error, or something of the sort. Am I wrong?

I'm doing this over the phone so I cant veryify he is setting things up in the bios properly, but it sounds like he is. Any ideas???
post #2 of 5
If it still tried to boot into windows, then it didn't properly get set in the bios to first try to boot from an optical drive.
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I Love Cheese
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post #3 of 5
Thread Starter 
thats what i figured.

Ill work on it again w him today
post #4 of 5
Easy fix:
http://support.microsoft.com/kb/307545

Literally do this 2-3 times a day at my job. XP has issues with this.
Boot to XP disc -> recovery console -> look in your C:\\Windows\\System32\\Config\\ folder and see if you even see the "System, SAM, default, Security, Software" files. Copy them from the CD and you'll be golden.

Quote:
md tmp
copy c:\\windows\\system32\\config\\system c:\\windows\mp\\system.bak
copy c:\\windows\\system32\\config\\software c:\\windows\mp\\software.bak
copy c:\\windows\\system32\\config\\sam c:\\windows\mp\\sam.bak
copy c:\\windows\\system32\\config\\security c:\\windows\mp\\security.bak
copy c:\\windows\\system32\\config\\default c:\\windows\mp\\default.bak

delete c:\\windows\\system32\\config\\system
delete c:\\windows\\system32\\config\\software
delete c:\\windows\\system32\\config\\sam
delete c:\\windows\\system32\\config\\security
delete c:\\windows\\system32\\config\\default

copy c:\\windows\
epair\\system c:\\windows\\system32\\config\\system
copy c:\\windows\
epair\\software c:\\windows\\system32\\config\\software
copy c:\\windows\
epair\\sam c:\\windows\\system32\\config\\sam
copy c:\\windows\
epair\\security c:\\windows\\system32\\config\\security
copy c:\\windows\
epair\\default c:\\windows\\system32\\config\\default
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post #5 of 5
Thread Starter 
btw, it shouldnt matter that the disc is for dell xp pro, and he may have home edition? I mean, to just repair it?

Thanks for the input, we'l try it out tonight.
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