Originally Posted by Jspoon
My 120 gb Zune has a broken lock button, if i can't fix it i'm going to need to get a new mp3 player. I don't really know whats out there anymore though. I'm looking for something with long battery life, a lot of space, and good quality. Nothing under 60 gb probably. Does anyone have any recommendations?
My Zune 120GB had the exact same issue. Don't worry, it's easy to fix. You will need to open the casing, though. For this you'll need a very thin razor blade and a credit card.
Just to avoid any problems, turn it off completely by pressing the Back button (arrow) and Down on the D-Pad for 5 seconds. Once it's turned off, do this:
Take the razor blade and carefully insert it through the gap in the top left
to create a bigger gap until you hear the plastic clips open. Keep the razor in the gap just so it doesn't close. Next, take the credit card and insert it in the gap. Now slide it all the way down from the top left to the bottom. Do the same thing for the top right side.
By doing this, I was able to open it. When you open it, set the PHYSICAL lock button (the one inside the Zune) to unlocked position and try to turn it on. If it turns on, it means the external switch got out of place. Make sure you hold the external lock button with one of your fingers to the unlock position because, if not, it'll slide around. Holding it in the unlock position, put the casing back starting from the top until all the plastic clips clip.
Now, it's fixed.