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Am I getting 'binned' cards?

post #1 of 11
Thread Starter 
I have, over the course of the past year, received 3 or 4 video cards from Newegg that have quite blatantly been opened, used, and sold again as new. I'm not the only one, other reviews are popping up on Newegg expressing annoyance at this. I just got one a few days ago that had new tape on the anti-static bag but the retail box had no tape, the cardboard looked like it had been fiddled with and the clear plastic coating that goes over the heatsink was half pulled off.

But since I can't fight a huge company with unscrupulous practices, especially when they are pretty much the only show in town with such a wide selection, I want to know if I am getting reject or 'binned' cards. What I mean is, what is the likelihood that someone "inside" is plowing through these cards trying to find the highest overclocker and then selling the reject cards? I'm not ready to overclock my 'new' card but when the time comes I will find out. Thanks for any ideas, still stinging a bit about this.
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Stalwart
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post #2 of 11
Its bull too if they are doing this considering they charge a pretty hefty restocking fee for returning items.
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Black Ice
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post #3 of 11
i think whats going on is that theyre selling open box items without indicating theyre open box, to recoup on losing (ever though they are not losing due to restocking fees) fromt he original sale price .

theyre double dipping.
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ಠ-ಠ
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post #4 of 11
Contact Newegg CS about it.

Previously purchase products should be sold as new.
Once again...
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Once again...
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post #5 of 11
Quote:
Originally Posted by For Victory View Post
I have, over the course of the past year, received 3 or 4 video cards from Newegg that have quite blatantly been opened, used, and sold again as new. I'm not the only one, other reviews are popping up on Newegg expressing annoyance at this. I just got one a few days ago that had new tape on the anti-static bag but the retail box had no tape, the cardboard looked like it had been fiddled with and the clear plastic coating that goes over the heatsink was half pulled off.

But since I can't fight a huge company with unscrupulous practices, especially when they are pretty much the only show in town with such a wide selection, I want to know if I am getting reject or 'binned' cards. What I mean is, what is the likelihood that someone "inside" is plowing through these cards trying to find the highest overclocker and then selling the reject cards? I'm not ready to overclock my 'new' card but when the time comes I will find out. Thanks for any ideas, still stinging a bit about this.
You can fight a huge company though, complain to them. If they ignore you and you still have dispute contact the BBB. Microsoft tried some silly business on me when i got a brand new xbox last november and it wasnt working right, i know surprising right. They tried to tell me it was modded and i was like i have had this thing for 2 days and its my first time owning an xbox and blahh blahh blahh and they still wouldnt listen. So i filed a complaint with the BBB and within a week everything was square.
So if newegg is actually falsely advertising something like this, go after them. Consumers have all the power
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Lawlasaurous 2.0
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post #6 of 11
Thread Starter 
I want to return this, but doing so means I go without a video card for like a week. I'm also worried they're going to think I'm making stuff up, it's been 4 times. I'll email them anyway and see what they say.
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post #7 of 11
Just do online chat with them if you want to solve the problem faster.
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~|Nanpa|~
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post #8 of 11
Call me paranoid, but because of these stories, I've been recording my own unboxings when it comes to high end PC goodies. I don't post them or anything, but have them just in case I get screwed around.

I would honestly take it up with the BBB, but first and foremost, speak to Newegg CS, they are pretty good and empathetic.
post #9 of 11
I'm afraid of this problem as well from the Egg. Some of these card suppliers don't have shrink wrapped boxes (like MSI!!!!!) and can EASILY be opened and the insides fiddled with...

Sucks I know but freaking Egg has the best stuff...
post #10 of 11
Thread Starter 
I hate to raise this question here, but it would help me decide which move to make next. The rig in my sig is outdated, I now have a 30" monitor (2560x1600) and I ordered an MSI r6950 Twin Frozr III from Newegg which is the card I just got from them. I was waiting to order a second one for crossfire but I held off until I knew more. Should I stick with the fastest single card or is crossfire okay? The higher FPS in review tests is a dead giveaway for me, but if I can max games at 2560x1600 with a single GTX 580 I would stick with that and not worry about xfire.
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Stalwart
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