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MSI RMA help? Part number isn't listed on their site?

post #1 of 2
Thread Starter 
So I have a G31TM-P21 that was DOA, been sitting around for a few months and figured I'd finally RMA it.

Looking at the sticker it gives me a part number of 911-7529-061. When you go to MSI's RMA page that part number isn't listed (911-7529-089 is the closest) although there are many G31TM-P21s listed.

Having never done an RMA before, should I drop them and e-mail and ask what to do or just file the RMA with a different part number and copy and paste that into the notes.

Thanks.
    
CPUMotherboardGraphicsRAM
AMD Athlon x2 4800+ Asus M2N-E 4850 512mb (680/1050) 2gbx1gb Mushkin, 2x1gb Patriot 
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Seagate 7200.12 1TB x2 TS-H352 Windows 7 Home x64 Saitek Eclipse 
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CPUMotherboardGraphicsRAM
AMD Athlon x2 4800+ Asus M2N-E 4850 512mb (680/1050) 2gbx1gb Mushkin, 2x1gb Patriot 
Hard DriveOptical DriveOSKeyboard
Seagate 7200.12 1TB x2 TS-H352 Windows 7 Home x64 Saitek Eclipse 
PowerCaseMouse
Rocketfish 550w NZXT Gamma Logitech G5 
  hide details  
Reply
post #2 of 2
An email / call is your best bet
    
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Phenom II X4 965 C3 3.7ghz (multiplier only) MSI 560 Ti TF2 1GB (985, 1970, 2100 @ 1.087v) 2x2gb OCZ 1600mhz 8-8-8-24-2T Win 7 HP x64 
MonitorPower
23" LG Flatron w2353v Ultra LSP750P (750W) 
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CPUGraphicsRAMOS
Phenom II X4 965 C3 3.7ghz (multiplier only) MSI 560 Ti TF2 1GB (985, 1970, 2100 @ 1.087v) 2x2gb OCZ 1600mhz 8-8-8-24-2T Win 7 HP x64 
MonitorPower
23" LG Flatron w2353v Ultra LSP750P (750W) 
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