Originally Posted by Takayanagi-Phoenix
I can't believe this crap. I used to really like Sony/Playstation back in the day, but over the past few years Sony has really shown itself to be a terrible company with poor customer service.
Now I wake up and find out not by email/letter/telephone from Sony, but by national news, that hackers may possibly have my debit card info and all my other PSN profile details?!? Do they think a blog post that me and millions of other users might not read (for any number of reasons) is sufficient?
Now I have to get my card cancelled, and change my passwords on every site (because the secret question answers may also have been stolen, awesome Sony!). Do they realise how much trouble they have caused for so many people?
And the fact of the matter is, it's not even the security breach that really bothers me. It's the fact they waited over a week to even let people know (VIA A BLOG POST?!?!) that this has happened. A week in which the hackers could have used those stolen details to steal money for hard working people. Me and so many others don't even use credit cards, we have our debit cards linked to PSN. That's my whole income some hacking git could steal.
I think it's time Sony suffered some real punishment for their gross negligence.
Edit: I'm also not buying their latest lie that they didn't know about the stolen info until yesterday. BS. They are just following the usual Japanese business method: Protect the company first and care about the customers second. I've seen it happen before and you can even draw parallels to the nuclear plant emergency. They kept info secret for days while they tried to fix it and then told the public about it.
Yep i agree it's all a load of ****. You don't just disable a service as widely used as the Playstation network and give no form of reason or information to its users.
They knew from the first day that something big has happened and they took 6 days to formulate an excuse and a PR strategy to deal with the situation.
Whats worse is that it seems that all the information was kept unsecured on their servers so anyone who gained access had everything. I'll bet no form of encryption was used to secure that data in case of a breach.
That reminds me of the jewler who had a 2 meter thick steel door and plaster walls - needless to say the theifs just went through the plaster walls!