Overclock.net › Forums › Software, Programming and Coding › Other Software › Microsoft Silverlight Won't Install. Help?
New Posts  All Forums:Forum Nav:

Microsoft Silverlight Won't Install. Help?

post #1 of 9
Thread Starter 
Trying to install silverlight on my laptop and the install fails and directs me to the link

http://www.microsoft.com/getsilverlight/resources/help.aspx?errorID=1603

Tried googling the error and got stuff about deleting reg keys and stuff in app data and program data etc and never got anywhere.

Also ran revo uninstaller on it and ripped out everything related to it and that did not help either.

any ideas?

On win 7 x64
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
post #2 of 9
Try downloading it and then installing it instead of running it. Make sure all of your browsers are closed after the download. If that doesn't work, I don't understand what could be the problem.
Po' Pimpin'
(11 items)
 
  
CPUMotherboardRAMHard Drive
i5 2500k @ stock Biostar TZ68K+ [A3] 4GB  Sandforce 1222 64GB SSD 
Optical DriveCoolingOSMonitor
LG 22x DVD-+RW  Stock Windows 7 x64 Acer S211HL 1080p 
PowerCaseMouse
600w Diablotek Linkworld Electronic Inland 
  hide details  
Reply
Po' Pimpin'
(11 items)
 
  
CPUMotherboardRAMHard Drive
i5 2500k @ stock Biostar TZ68K+ [A3] 4GB  Sandforce 1222 64GB SSD 
Optical DriveCoolingOSMonitor
LG 22x DVD-+RW  Stock Windows 7 x64 Acer S211HL 1080p 
PowerCaseMouse
600w Diablotek Linkworld Electronic Inland 
  hide details  
Reply
post #3 of 9
Thread Starter 
Quote:
Originally Posted by BizzareRide;13248904 
Try downloading it and then installing it instead of running it. Make sure all of your browsers are closed after the download. If that doesn't work, I don't understand what could be the problem.

I don't use IE and have it saving to my desktop. Browser was closed last time I tried to install it.
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
post #4 of 9
Get CCleaner, run a reg fix, and a system clean up and then try installing after that. You might have some crap sitting on your PC that needs to be overwritten/changed by Silverlight and the file is denying it permission.
Dunno, had this problem on a client's PC this morning (couldn't play some videos and couldn't use Netflix.), and ran CCleaner and it installed just fine afterwards. (Worked with her Chrome, IE, and FF)
Edited by Kaiga - 4/23/11 at 8:44pm
post #5 of 9
Also make sure you don't have any old versions of Silverlight that this new install can't see for some reason. Use CCleaner to uninstall it if you do.
Download CCLEANER HERE.
post #6 of 9
Thread Starter 
Quote:
Originally Posted by Kaiga;13248987 
Get CCleaner, run a reg fix, and a system clean up and then try installing after that. You might have some crap sitting on your PC that needs to be overwritten/changed by Silverlight and the file is denying it permission.
Dunno, had this problem on a client's PC this morning (couldn't play some videos and couldn't use Netflix.), and ran CCleaner and it installed just fine afterwards. (Worked with her Chrome, IE, and FF)

Use CCleaner all the time... Ran the reg clean on it just now and tried it again. Still fails
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
post #7 of 9
Quote:
Originally Posted by killeraxemannic;13249151 
Use CCleaner all the time... Ran the reg clean on it just now and tried it again. Still fails

What browser are you trying to get it to work with? Maybe try uninstalling your browser(s) and reinstalling then try Silverlight.
post #8 of 9
Thread Starter 
Quote:
Originally Posted by Kaiga;13249274 
What browser are you trying to get it to work with? Maybe try uninstalling your browser(s) and reinstalling then try Silverlight.

Silverlight is it's own application. Not sure what uninstalling a browser will do. I use chrome.

None the less just uninstalled chrome, ran ccleaner and tried the install. It failed still with the same error
Edited by killeraxemannic - 4/23/11 at 9:13pm
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
SuperMegaPwnsauce
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4770k Asus Z87-PRO MSI GTX 1080 Gaming X Gskill Ripjaws X 19200 16GB 
Hard DriveCoolingOSMonitor
Samsung 850 EVO 500GB SSD BeQuiet! Dark Rock Pro 3 Windows 10 Home 64Bit  Dell S2716DG 2K 144hz G-Sync 
KeyboardPowerCaseMouse
Logitech G910 Orion Spectrum Seasonic Flagship PRIME TITANIUM 650W Fractal Design Define R5 W/ 3 Phanteks PH-F140S... Logitech G Pro 
Mouse PadAudioAudio
PC Gaming Master Race Glorious XXXL Pad & Razer... Creative Sound Blaster Z & Schiit M&M 2 Uber/Mu... HifiMan HE400i & Antlion ModMic 4.0 
  hide details  
Reply
post #9 of 9
That baffles me, I'm wondering if its maybe an installer package error. I can't remember is the silverlight a .msi or .exe?
Maybe you need to try and get something preinstalled.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Other Software
Overclock.net › Forums › Software, Programming and Coding › Other Software › Microsoft Silverlight Won't Install. Help?