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Help Internet speed cut in half

post #1 of 19
Thread Starter 
ok, i have been happy with my comcast cable at 25mb down and 4 up, but recently the router restarted and now its only 10-12 up and 3 down why is this happening and can i fix it. Heres a speedtest http://www.speedtest.net/result/1267258204.png
    
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post #2 of 19
Have you contacted comcast about it? what were you doing when it happened? have you tried restarting the modem and router?
post #3 of 19
Thread Starter 
i tried all and when i contacted comcast they said its my router
    
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post #4 of 19
I would connect directly to the modem and speed test just to see if it is the router. but don't stay connected directly to the modem longer then you absolutely have to
post #5 of 19
Thread Starter 
okay i will do that and post results
    
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post #6 of 19
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http://www.speedtest.net/result/1267264135.png defanetley calling in the morning
    
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post #7 of 19
sounds a lot like congestion issues. Does it only happen @ peek hours?
post #8 of 19
Thread Starter 
nope its 11pm and i even tried at 4am
    
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post #9 of 19
Quote:
Originally Posted by thrasherht View Post
but don't stay connected directly to the modem longer then you absolutely have to
...otherwise what?
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post #10 of 19
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i cant even switch my internet provider because its either comcast or verizon dsl
    
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