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Can't boot computer

post #1 of 8
Thread Starter 
Hey, my friend is experiencing some problems with his computer. He usually leaves his computer on at night, but one morning his computer was turned off.

He tried to turn it on, but it would BSOD in the middle of startup every time. So then he tried loading the last safe configuration, but just got more BSODs. He has no system restore points or images to recover from, but he got into Windows one time, although without any sound, internet, or windows explorer.

I think it's either a bad virus or a hard drive error; any suggestions on how to fix this without having to reformat?
first build
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XSPC RS120 EK DCP 4.0 EK X3 Multioption 150 RES Windows 7 Professional 64-bit 
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Ubuntu 13.04 Acer 23" Acer 23" Quickfire TK MX Red 
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first build
(27 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i5-2500k MSI P67A-GD55 Sapphire HD 7950 Sapphire HD 7950 
RAMHard DriveHard DriveOptical Drive
Corsair XMS3 Samsung Spinpoint F3 500GB Samsung 840 256GB ASUS DVD-RW 
CoolingCoolingCoolingCooling
EK Supremacy EK FC7970 CSQ EK FC7970 CSQ EK Coolstream XTX 240 
CoolingCoolingCoolingOS
XSPC RS120 EK DCP 4.0 EK X3 Multioption 150 RES Windows 7 Professional 64-bit 
OSMonitorMonitorKeyboard
Ubuntu 13.04 Acer 23" Acer 23" Quickfire TK MX Red 
PowerCaseMouseAudio
Corsair HX650 Lian Li Lancool PC-K62 Razer Deathadder Logitech Z623 
AudioAudio
Sennheiser HD448 Xonar DG 
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post #2 of 8
It could be quite a few things but I would try the ram first.Just burn a copy of memtest and boot from it.I also would try setting the bios to optimized defaults.
My System
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I5-750 4.3@1.375v Asus Maximus III Formula Asus ENGTX465 4gb G Skill 2000 Mhz.Trident @2133 9-9-9-27 
Hard DriveOptical DriveCoolingOS
OCZ VERTEX 2 50GB SSD/WD 500GB Blue/WD640GB Black Samsung DVD/RW Corsair H-50 Windows 10 home 64 Bit Retail 
MonitorKeyboardPowerCase
ASUS 24"1080P LED Asus VE248H Abs M1 Cooler master silent pro 600 modular M600 RS-60... Lian Li Lancool PCK-58 
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My System
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I5-750 4.3@1.375v Asus Maximus III Formula Asus ENGTX465 4gb G Skill 2000 Mhz.Trident @2133 9-9-9-27 
Hard DriveOptical DriveCoolingOS
OCZ VERTEX 2 50GB SSD/WD 500GB Blue/WD640GB Black Samsung DVD/RW Corsair H-50 Windows 10 home 64 Bit Retail 
MonitorKeyboardPowerCase
ASUS 24"1080P LED Asus VE248H Abs M1 Cooler master silent pro 600 modular M600 RS-60... Lian Li Lancool PCK-58 
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Steelseries Kinzu no 
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post #3 of 8
Can he get into bios?If so and he has anything OC'd tell him to return the setting back to default.And he can try booting up with the install disk and select repair startup/install.
 
Event Ryzen
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Intel i7 6700k MSI Z170M Mortar  Sapphire RX470 8GB  Crucial Ballistix Sport (grey & black) 
Hard DriveHard DriveCoolingOS
240GB Transcend SSD  512GB Transcend SSD Corsair H80i V2 Windows 10 Pro 
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LG 29UM68-P & LG 23MP48HQ-P CODE 61(MX Clears) Evga SN 550w RaidMax Hyperion (Black & Silver) 
MouseMouse PadAudioAudio
Logitech G900 Hot Eagle XL mousepad Klipsch R-14M's Presonus audiobox usb. 
AudioAudioAudio
Akai Pro MPK Mini Audio-Technica ATH-M50x, Phillips SHP9500's MXL 990/991 
CPUMotherboardOSOS
Ryzen 1600x  ASROCK AB350M PRO Windows 10 Pro Fedora workstation 25 
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???? Open Air-Haven't decided 
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Event Ryzen
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Intel i7 6700k MSI Z170M Mortar  Sapphire RX470 8GB  Crucial Ballistix Sport (grey & black) 
Hard DriveHard DriveCoolingOS
240GB Transcend SSD  512GB Transcend SSD Corsair H80i V2 Windows 10 Pro 
MonitorKeyboardPowerCase
LG 29UM68-P & LG 23MP48HQ-P CODE 61(MX Clears) Evga SN 550w RaidMax Hyperion (Black & Silver) 
MouseMouse PadAudioAudio
Logitech G900 Hot Eagle XL mousepad Klipsch R-14M's Presonus audiobox usb. 
AudioAudioAudio
Akai Pro MPK Mini Audio-Technica ATH-M50x, Phillips SHP9500's MXL 990/991 
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Ryzen 1600x  ASROCK AB350M PRO Windows 10 Pro Fedora workstation 25 
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post #4 of 8
If you are rockin a 4.5Ghz OC I'm sure you can work out a little BSOD issue
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Sturbin' Box
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CPUMotherboardGraphicsRAM
i7 5960X ASUS Rampage V Extreme 2x Nvidia 1080ti SLI 32GB Corsair Dominator DDR4 3400Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 pro NVMe M.2 Custom EK watercooled loop Windows 10 Pro Triple LG 4K 27" 
PowerCase
Cosair 1500Ti CaseLabs M10 
CPUMotherboardGraphicsRAM
Delidded i7 3770K @ 5Ghz ASUS Maximus V Gene EVGA GTX 670 SLI - Heatkiller Blocks 16GB Corsair Vengeance DDR3 @ 2400Mhz 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Custom Loop - EK Supreme HF Windows 7 Pro 64-bit Dell 30" + 2 x Dell 24" 
PowerCase
Sparkle Gold 1200W CM Stacker T01 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T @4.0GHz (308x13) / 3.08GHz NB ASUS Crosshair IV Formula w/EK full coverage block ATI 5870x2 Crossfired @ 950/1250 8GB Corsair Vengeance DDR3 1600 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 SSD Swifttech Apogee Drive Block/Pump Windows 7 64bit Pro ASUS 27" LCD 
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Corsair Professional Series Gold 650W  Lian-Li PC-650A 
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Sweaty Box
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Stacker T01 v5.0
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Sturbin' Box
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CPUMotherboardGraphicsRAM
i7 5960X ASUS Rampage V Extreme 2x Nvidia 1080ti SLI 32GB Corsair Dominator DDR4 3400Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 pro NVMe M.2 Custom EK watercooled loop Windows 10 Pro Triple LG 4K 27" 
PowerCase
Cosair 1500Ti CaseLabs M10 
CPUMotherboardGraphicsRAM
Delidded i7 3770K @ 5Ghz ASUS Maximus V Gene EVGA GTX 670 SLI - Heatkiller Blocks 16GB Corsair Vengeance DDR3 @ 2400Mhz 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Custom Loop - EK Supreme HF Windows 7 Pro 64-bit Dell 30" + 2 x Dell 24" 
PowerCase
Sparkle Gold 1200W CM Stacker T01 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T @4.0GHz (308x13) / 3.08GHz NB ASUS Crosshair IV Formula w/EK full coverage block ATI 5870x2 Crossfired @ 950/1250 8GB Corsair Vengeance DDR3 1600 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 SSD Swifttech Apogee Drive Block/Pump Windows 7 64bit Pro ASUS 27" LCD 
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post #5 of 8
Quote:
Originally Posted by Phobos223 View Post
If you are rockin a 4.5Ghz OC I'm sure you can work out a little BSOD issue
he said its his friend, not him

check the ram like everyone else said
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250 GB Samsung 850 Evo SSD WD Caviar Black 500 GB Seagate 7200.11 1 TB Windows 10 Pro 64 bit 
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post #6 of 8
If memtest checks out okay you could try burning a linux live boot disk, see if you can boot off that. That'll isolate the hard drive from the rest of the system and let you know where the problem is-- (If you still get BSOD it's a hardware problem and your windows installation is fine.) If everything's fine, while you're in linux you can mount the drive and pull all his files off it, check the drive health to see whether it's file corruption or a hardware problem, and get ready to reformat/reinstall.

At least that's what I'd do...
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Kathis
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Hard DriveHard DriveCoolingOS
OCZ Vertex 4 ~ 4 terabytes across 3 drives, not in RAID. 2 ... Water cooled, aquaero 5 LT controller/temp monitor Win7 x64 
MonitorMonitorKeyboardPower
Acer 23.3", 1920x1080 Acer 19", 1440x900 CM Storm Quickfire 700W Cooler Master Silent Pro 
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post #7 of 8
Quote:
Originally Posted by DaMirrorLink View Post
he said its his friend, not him
Right.. soooo... he should be able to work it out. What does it matter who's computer it is


But, yea like everyone else said, ESD prolly got his RAM
Sweaty Box
(10 items)
 
Stacker T01 v5.0
(10 items)
 
Sturbin' Box
(13 items)
 
CPUMotherboardGraphicsRAM
i7 5960X ASUS Rampage V Extreme 2x Nvidia 1080ti SLI 32GB Corsair Dominator DDR4 3400Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 pro NVMe M.2 Custom EK watercooled loop Windows 10 Pro Triple LG 4K 27" 
PowerCase
Cosair 1500Ti CaseLabs M10 
CPUMotherboardGraphicsRAM
Delidded i7 3770K @ 5Ghz ASUS Maximus V Gene EVGA GTX 670 SLI - Heatkiller Blocks 16GB Corsair Vengeance DDR3 @ 2400Mhz 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Custom Loop - EK Supreme HF Windows 7 Pro 64-bit Dell 30" + 2 x Dell 24" 
PowerCase
Sparkle Gold 1200W CM Stacker T01 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T @4.0GHz (308x13) / 3.08GHz NB ASUS Crosshair IV Formula w/EK full coverage block ATI 5870x2 Crossfired @ 950/1250 8GB Corsair Vengeance DDR3 1600 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 SSD Swifttech Apogee Drive Block/Pump Windows 7 64bit Pro ASUS 27" LCD 
PowerCase
Corsair Professional Series Gold 650W  Lian-Li PC-650A 
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Sweaty Box
(10 items)
 
Stacker T01 v5.0
(10 items)
 
Sturbin' Box
(13 items)
 
CPUMotherboardGraphicsRAM
i7 5960X ASUS Rampage V Extreme 2x Nvidia 1080ti SLI 32GB Corsair Dominator DDR4 3400Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 pro NVMe M.2 Custom EK watercooled loop Windows 10 Pro Triple LG 4K 27" 
PowerCase
Cosair 1500Ti CaseLabs M10 
CPUMotherboardGraphicsRAM
Delidded i7 3770K @ 5Ghz ASUS Maximus V Gene EVGA GTX 670 SLI - Heatkiller Blocks 16GB Corsair Vengeance DDR3 @ 2400Mhz 
Hard DriveCoolingOSMonitor
Samsung 840 EVO Custom Loop - EK Supreme HF Windows 7 Pro 64-bit Dell 30" + 2 x Dell 24" 
PowerCase
Sparkle Gold 1200W CM Stacker T01 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T @4.0GHz (308x13) / 3.08GHz NB ASUS Crosshair IV Formula w/EK full coverage block ATI 5870x2 Crossfired @ 950/1250 8GB Corsair Vengeance DDR3 1600 
Hard DriveCoolingOSMonitor
OCZ Vertex 3 SSD Swifttech Apogee Drive Block/Pump Windows 7 64bit Pro ASUS 27" LCD 
PowerCase
Corsair Professional Series Gold 650W  Lian-Li PC-650A 
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post #8 of 8
Thread Starter 
Thanks for the advice, +1 reps

It passed memtest, so I just decided it was a virus and got him to copy his music to a flash drive using command prompt and reinstall windows 7

Quote:
Originally Posted by Phobos223 View Post
If you are rockin a 4.5Ghz OC I'm sure you can work out a little BSOD issue
lol SB is ridiculously easy to OC
first build
(27 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i5-2500k MSI P67A-GD55 Sapphire HD 7950 Sapphire HD 7950 
RAMHard DriveHard DriveOptical Drive
Corsair XMS3 Samsung Spinpoint F3 500GB Samsung 840 256GB ASUS DVD-RW 
CoolingCoolingCoolingCooling
EK Supremacy EK FC7970 CSQ EK FC7970 CSQ EK Coolstream XTX 240 
CoolingCoolingCoolingOS
XSPC RS120 EK DCP 4.0 EK X3 Multioption 150 RES Windows 7 Professional 64-bit 
OSMonitorMonitorKeyboard
Ubuntu 13.04 Acer 23" Acer 23" Quickfire TK MX Red 
PowerCaseMouseAudio
Corsair HX650 Lian Li Lancool PC-K62 Razer Deathadder Logitech Z623 
AudioAudio
Sennheiser HD448 Xonar DG 
  hide details  
Reply
first build
(27 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i5-2500k MSI P67A-GD55 Sapphire HD 7950 Sapphire HD 7950 
RAMHard DriveHard DriveOptical Drive
Corsair XMS3 Samsung Spinpoint F3 500GB Samsung 840 256GB ASUS DVD-RW 
CoolingCoolingCoolingCooling
EK Supremacy EK FC7970 CSQ EK FC7970 CSQ EK Coolstream XTX 240 
CoolingCoolingCoolingOS
XSPC RS120 EK DCP 4.0 EK X3 Multioption 150 RES Windows 7 Professional 64-bit 
OSMonitorMonitorKeyboard
Ubuntu 13.04 Acer 23" Acer 23" Quickfire TK MX Red 
PowerCaseMouseAudio
Corsair HX650 Lian Li Lancool PC-K62 Razer Deathadder Logitech Z623 
AudioAudio
Sennheiser HD448 Xonar DG 
  hide details  
Reply
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