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I am DONE with ASUS - Page 4

post #31 of 62
Reminds me of the Asus Striker Extreme and CPU INIT CPU INIT /rage
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Gemini
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post #32 of 62
Quote:
Originally Posted by Limes;13271768 
Currently the "advanced rma" is taking longer than a regular RMA, if your suggesting I should have asked for something I had no idea they offered, then sorry. I wasn't aware I should know their policies on what they can or cannot do, most companies do not cross ship. It doesn't state anywhere from where I could see on their site they do advanced RMAs.

My fault really? Its somehow my fault that I have to pay for shipping back on something that wasn't fixed. Stop defending them. If a customer pays for overnight shipping for something thats defective its the companies responsibility to send it back quickly, if I didn't care I would send it ground.

Asus premium service is 1 click away from main page.
http://service.asus.com/aps/

I was talking about complaining about $70 in overnight shipping fees, it would have cost < $20 normally.

and I am in no way defending them, I like their products sure, but I wouldn't care if they went bankrupt.
    
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post #33 of 62
Asus motherboards are throw away types biggrin.gif
Edited by rocstar96 - 4/25/11 at 6:53pm
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post #34 of 62
Quote:
Originally Posted by UrbanSmooth;13271776 
TL; DR:

OP was hungry for a sammich, so, he yelled at the hawt girl next door to make him one. So, she did.

Yeah, tl;dr. Was hoping someone would point out the important parts like this.
●๑۩۩๑●
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●๑۩۩๑●
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post #35 of 62
My previous P8P67 Evo (B2 Revision) died during the Global P67/H67 recall, so I was without a MB for a long time.

As soon as mobos went back in stock, ASUS was very diligent to replace my motherboard with no questions asked.

ASUS is excellent in my book.
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post #36 of 62
Ive had to do a couple RMAs through Asus, and Ive done the Advance RMA every time, and I like it much better... That way im sure to get a different board that's been checked, rather than the same board with just a cmos clear, or something like that.

That having been said, the shipping price shouldnt be an issue here. You agreed to ship it at an additional cost to yourself. If you had been patient you wouldnt be out a ton of shipping cost. I understand you're anxious for your computer to be built, but man, If you told me I had to wait a week, or spend $70 to have it 3 days sooner, Id wait the whole week.

They have their quirks like any company, and getting the information wrong multiple times would definitely would have got me steamed, especially when it arrived at your location somehow, that would seriously tick me off, so I dont blame you one bit there.

Overall, Id still pick their boards over other manufacturers.
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post #37 of 62
Quote:
Originally Posted by Somenamehere;13272075 
Asus premium service is 1 click away from main page.
http://service.asus.com/aps/

I was talking about complaining about $70 in overnight shipping fees, it would have cost < $20 normally.

and I am in no way defending them, I like their products sure, but I wouldn't care if they went bankrupt.

I've been going through their premium service, I can' say how it is compared to their standard, but its slower than Gigabyte's RMA by about 1-2 weeks.
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post #38 of 62
Quote:
Originally Posted by RedCloudFuneral;13272118 
I've been going through their premium service, I can' say how it is compared to their standard, but its slower than Gigabyte's RMA by about 1-2 weeks.

I advance RMAed my RE3 and it only took 1.5 weeks after they received it for it to be at my door.
    
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post #39 of 62
Thread Starter 
Quote:
Originally Posted by Somenamehere;13272075 
Asus premium service is 1 click away from main page.
http://service.asus.com/aps/

I was talking about complaining about $70 in overnight shipping fees, it would have cost < $20 normally.

and I am in no way defending them, I like their products sure, but I wouldn't care if they went bankrupt.

I don't have those, its a server class mobo, not sure if it it would qualify.

I doubt it, next day air with UPS with full insurance? I have a pretty good UPS discount and I couldn't get $20. $20 would be second day or definitely ground, but definitely not Next day. I ship around 20 things a day at work, I know UPS like the back of my hand as well as their pricing.

Newegg prices =/= UPS prices, they have a huge discount.
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post #40 of 62
Quote:
Originally Posted by fattymcbluff;13272062 
msi did the same thing to me once but with a 9600gt after that whole ordeal i will never buy a msi gfx card agin

Like everyone say, there will always be good and bad RMA service from all companies. One of my GTX570 buyer had to RMA his GTX570 to MSI and he got a brand new GTX570 from MSI within a week without any problem or extra fee.
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