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Evga GTX 570

post #1 of 9
Thread Starter 
I bought a GTX 570 a few months ago and it worked good but for some reason after I installed a watercooling system in my rig the card isn't giving out a display anymore. I am not sure if its my card that is damaged or something else. Could someone help me with this issue and if I were to RMA my card what should I say or do with Evga or the company that I bought it from.
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Yogi
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post #2 of 9
It isn't uncommon for a reference 570 to die out and I'm sure if you called EVGA and told them the card died, they wouldn't even ask you anything about it.

I doubt your watercooling had anything to do wit hit.
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Bladestorm Z
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post #3 of 9
Thread Starter 
You think they would replace it easy? If I do RMA it I need to put it back on its case and ship it. Dunno if they would take a look at the card first then ship one if they can't fix it.
Yogi
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Yogi
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post #4 of 9
EVGA sends the replacement card right after the RMA'd card passes a physical inspection (I just RMA'd my 570 and I asked them about the process). So as long as it looks fine and you didnt damage it you will be ok.
You should check out the card first though to see if its shorting out (Make sure the block is installed correctly).
 
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post #5 of 9
Thread Starter 
For some reason I think one of the fittings were put on too tight and it might have scratched a piece of the green chip on the card. Could this be the cause. I see a little white scratch but hard to see.
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post #6 of 9
Take it out and look over it carefully, if it is damaged(by you) its going to be a hard one to try to RMA.
 
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post #7 of 9
Thread Starter 
When I RMA the card would I need to place it back in its cover as I have it water cooled atm. Also what's the best thing to tell the agent about the card so he could replace it?
Yogi
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Yogi
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post #8 of 9
Quote:
Originally Posted by Phatal View Post
When I RMA the card would I need to place it back in its cover as I have it water cooled atm. Also what's the best thing to tell the agent about the card so he could replace it?

The truth.
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post #9 of 9
Thread Starter 
I hope its not the card and something like a plug. I'm gonna re-wire everything once again.
Yogi
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Yogi
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