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[Consumerist] Toshiba Won't Repair Faulty Hard Drive Because You Sharpied "Faulty" On - Page 2

post #11 of 153
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Halcyon.Redefined
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Halcyon.Redefined
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post #12 of 153
Quote:
Originally Posted by PoopaScoopa View Post
Oh bull. What if he was opening up the case himself to replace the hard drive or RAM? Is he "unauthorized" to upgrade the RAM himself? What a joke.

Anyways, a new 1tb laptop drive is $80 not $500.
No he if he so chooses to do that, then at his own risk... not at an "oh crap its not working so now I will send it in and get free repairs"

Think logical here people.. stop with the "me me me" attitude.
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post #13 of 153
Quote:
Originally Posted by TDS View Post
No he if he so chooses to do that, then at his own risk... not at an "oh crap its not working so now I will send it in and get free repairs"

Think logical here people.. stop with the "me me me" attitude.
Um, what's wrong with "oh crap it's not working. Let me send it in for my warranty covered free repair"?
Sounds like standard operating procedure.
post #14 of 153
Quote:
Originally Posted by PoopaScoopa View Post
Um, what's wrong with "oh crap it's not working. Let me send it in for my warranty covered free repair"?
Sounds like standard operating procedure.
Umm because if your at the "oh crap its not working now" stage AFTER tearing into it yourself.. then its considered your choice and your risk .. so your repair not theirs.

Who do you think pays for the "warranty covered free repair" ?? There has to be rules and regulation to it, or no company would offer this.
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post #15 of 153
Sharpie markers contain very magnetic black particles, which cause i/o errors on most Hard Drives. Use a crayon instead.

Samsung ftw!
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post #16 of 153
Quote:
Originally Posted by MAD_J View Post
I sharpied "fix me plz" on my 360 when it RRODed, I think it was the 6th one that I eventually sold on ebay lol. Anyway MS didn't care so neither should toshiba.
Microsoft might have cared though if you opened up you box and sharpied that on any of the internals
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post #17 of 153
Quote:
Originally Posted by Ocnewb View Post
I would never write/mark/touch/tear the original factory label on all my stuffs.

Edited: Btw, it says Momentus on the label. Isn't that one of Seagate drive? I've never used Seagate tho.
Yes it is a seagate.
post #18 of 153
Quote:
Originally Posted by smash_mouth01 View Post
Yes it is a seagate.

So Toshiba uses Seagate HDDs in their laptops? That's weird since i think Toshiba makes their own HDDs right? I've seen Toshiba HDDs in my vaio and my gf's compaq yet their laptops use Seagate HDDs lol.
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post #19 of 153
He shouldn't have written on it. Let the techs at Toshiba determine if it's faulty or not. Also, the repair cost is flat out ridiculous.
post #20 of 153
Quote:
Originally Posted by Brutuz View Post
And Toshiba drives still suck...Seagate/Samsung ftw.
That's a freaking Seagate drive.
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