Frost

I ordered a set of the 2x1 micron team groups this morning. It is now 530est, still in processing. I just would like to know if it is going to be sent out today(same day) or not. I have off wed to recieve the package, and sign for it. But I will not be around thurs/fri. Which is why I selected 2 day.

I figured I would try asking this here, because I already sent an email yesterday about a product and never recieved a reply.

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Frost

new email = ship out tomorrow night -.- i guess that answers that ; ;

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tankguys

Yea, 90% of the time shipments happen the following day. In some cases it's same day, but usually not.

As for the product question, sorry you didn't get a reply! I know our SPAM filter has been a bit overzealous lately and we've lost a few messages that way. I make sure we respond to any messages that end up in the inbox... so if you still have a question, feel free to re-send it or post here!

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Owner - TankGuys Computer Parts

Questions about our store, or product questions should be posted in our sub-forum: http://www.overclock.net/tankguys/

Thanks!

Frost

833pmEST next day and its still in "preparing for shippment" status, as it was last night from that email.... I hope it is not going to wait another day.. I would of selected overnight if I knew about the extra waiting. O_O;

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Frost

...... They sent me the wrong ones... I ordered the 2GB set of micron, I got the 2x512 ones...

This is beutiful, now I have to pay shipping to return it to fregin expensive ass california, when it is their fault.. 16 bucks just to ship documents to that dang state, im not happy.

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tankguys

Ouch

You won't have to pay return shipping on it, don't worry. Have you contacted Team yet? If not, shoot me an e-mail at ben @ tankguys.biz and I will help sort this out for you.

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Owner - TankGuys Computer Parts

Questions about our store, or product questions should be posted in our sub-forum: http://www.overclock.net/tankguys/

Thanks!

Frost

I sent you an email just now, look for frost75@gmail.com so that it does not get lost in your spam filter.

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Frost

Next day, and I have recieved the correct product, without any extra expense. Plus the box & shipping label to return the incorrect one. Very good customer service on both sides. Next on my list is to put this product to work. Thanks for all your help Ben.

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tankguys

No problem, wish it had worked right in the first place though

__________________
Owner - TankGuys Computer Parts

Questions about our store, or product questions should be posted in our sub-forum: http://www.overclock.net/tankguys/

Thanks!