tankguys

I've been talking with The Fury via PM for a while now, and I'd also gotten quite a few requests from people overseas to see if we can ship to them.

To keep this short and sweet, there are two huge reasons we do not generally ship outside the US/Canada:

1 - Fraud
2 - Shipping costs/taxes/hassle

Assuming we could find acceptable solutions to both of the above problems, I do not, in theory, have an issue with beginning to offer shipping to people overseas. To that end, here are the basic conditions that would need to be met for us to begin offering this:

1 - To fight fraud, we would likely limit these offerings to OCN members, and I would also likely want some further documentation (a scanned copy of your credit card / government ID for example), or some similar solution. The bottom line is that I can't start shipping out $250+ orders to random customers... so we'd need to agree on some form of mutual protection first...

2 - Shipping would have to be done with USPS, as FedEx is just too expensive. The big issue with USPS, however, is that it's a huge pain for us (lots of paperwork, and a specific trip to the post office which eats up a good chunk of time). So, to solve this problem, we'd either have to charge an extra fee, or we'd have to work out a queue system, where we only ship the orders once we have a handful to send, to make the trip to the post office "more efficient" so to speak. USPS would also (theoretically anyway) solve the import tax issue, but we'd need to confirm this.


So, with these things in mind, realizing that there will most certainly be some extra hoops to jump through for international customers, is this still something that you guys would be interested in? I'm certainly willing to work something out, but only if it's a solution that limits our risk, and doesn't end up being such an administrative nightmare as to make it not worth our while.

Thoughts?


EDIT 1: Marking a lower value or marking shipments as gifts/etc on the customs forms isn't an option

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The Fury

I like

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IcedEarth

I would LOVE it and would have no problem paying extra fee's for the troubles.

But how does USPS get around the taxes? This sounds good

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tankguys

That's what I need to research further, because to be honest, I hadn't looked into it much. I'd heard from our Canadian customers that they much preferred USPS shipping, because they never had to pay taxes on the shipments - the theory being that the tax was built into the shipping cost. While I'm far from convinced of this, I need to look into it. In either case, I had heard the fees are far less than what you'd pay to FedEx.

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Mikey122687

You declare a low value on the item. Thats how I did it to your PSU

I ship oversea every now and then and my customers never pay a penny

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The Fury

Yes that way works ^^.


However. In the uk you only get import taxed if the value is over £18. Under £18 is fine, anything over you have to pay the 17.5%

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IcedEarth

Thats ok if its person - person

But for a business to claim a low value, it's classed as tax fraud for avoiding taxes.

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DuckieHo

That could be considered fraud and would be bad for a business if caught....

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tankguys

That's not an option we can do, however - that's all fine and dandy if you don't get caught. However, I'm most definitely not willing to take that risk. I like not being in prison, thank you very much

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stargate125645

I don't think using USPS would solve any import tax issue - that is why you have to mark if it is merchandise, a gift, etc., when you fill out the customs form. They might get suspicious with continual deliveries from a company labeled as gifts...

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