Avoid Tuniq products like the plague. Unless you enjoy a company that doesnt back up their products and has no idea what customer service or support is.....

 

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Originally Posted by ChiliCheeseFritos Avoid Tuniq products like the plague. Unless you enjoy a company that doesnt back up their products and has no idea what customer service or support is.....

LOL! Its a heatsink dude not something elaborate like a motherboard.

 

The documentation and their website is terrible. However, I love my Tuniq Tower. I just love my Zalman 9500 even more though

 

i have had a 9700 and a tower...i prefer the zalman

 

awww i just ordered it this morning i should get it this friday.
I needed something for my 939 and maybe switch it a 775 later on.
Hope its not crap so i dont have to call them thanks for the warning.

 

Quote:

Originally Posted by ChiliCheeseFritos Avoid Tuniq products like the plague. Unless you enjoy a company that doesnt back up their products and has no idea what customer service or support is.....

First you bash Lian-Li and now Tuniq. You must be out of your mind...

 

Lapped TT120s are among the best air coolers, period. comes up right behind thermalright's top end stuff. makes me wanna puke thinking I spent over 60 bux on mine @ teh egg

good deal!

now... anyone got a lapping kit*mumbles off*

 

Those are pretty harsh words for a company that makes a standstill product with a fan attached. A replaceable fan at that. The directions are not great but they are more than good enough. Sure they don't have a full running video of the installation process but it is very straight forward.

Per Anandtech, it is one of the easiest fans to install and I have to agree. It is cheap, works out of the box (don't have to lap) and it keeps my CPU cool!

Winner in my book.

+rep for OP good find. At least $5.00 cheaper than what I have see it.

 

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Originally Posted by Retrospekt First you bash Lian-Li and now Tuniq. You must be out of your mind...

What?

I never bashed Lian-Li.....

You are confusing me with someone else.

 

Tuniq good, Xigmatek bad..see sig

 

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Originally Posted by Gollie Those are pretty harsh words for a company that makes a standstill product with a fan attached. A replaceable fan at that. The directions are not great but they are more than good enough. Sure they don't have a full running video of the installation process but it is very straight forward. Per Anandtech, it is one of the easiest fans to install and I have to agree. It is cheap, works out of the box (don't have to lap) and it keeps my CPU cool! Winner in my book. +rep for OP good find. At least $5.00 cheaper than what I have see it.

I didnt say anything bad about the product. I said something bad about the company.

 

Well I have not heard of any bad things about Tuniq's customer support or anything like that. Only that its a really good cooler. And this is a good price. I'll definitly use one for my Core2 Quad build, which is not too far off in the future!

 

Been using my tuniq for about 6months im mosty happy with it i don't get temps low as i thought i would but i still get decent temps.

 

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Originally Posted by Bal3Wolf Been using my tuniq for about 6months im mosty happy with it i don't get temps low as i thought i would but i still get decent temps.

you and I are running the same thing as far as CPU HSF goes. yeah. I expected more from mine too. however i got a crappy quick app of as5 on it and i've read that when the TT120s are lapped the performance increases alot!

 

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Originally Posted by lonnie5000 Well I have not heard of any bad things about Tuniq's customer support or anything like that. Only that its a really good cooler. And this is a good price. I'll definitly use one for my Core2 Quad build, which is not too far off in the future!

I hope you never need replacement hardware or backplate bracket. They will tell you to "find it on the internet on your own."

 

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Originally Posted by ChiliCheeseFritos I hope you never need replacement hardware or backplate bracket. They will tell you to "find it on the internet on your own."

Maybe they do have bad customer service. Point is these things seem well made and very to break and therefore they don't really need good customer service. I guess you got unlucky maybe?

 

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Originally Posted by ChiliCheeseFritos I hope you never need replacement hardware or backplate bracket. They will tell you to "find it on the internet on your own."

Well the stuff is made pretty tough if you break it you need to buy a new one not get a free replacement i have remounted my tuniq probly 50 times and havet broke anything on it.

 

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Originally Posted by DesertRat you and I are running the same thing as far as CPU HSF goes. yeah. I expected more from mine too. however i got a crappy quick app of as5 on it and i've read that when the TT120s are lapped the performance increases alot!

My temps are pretty good but I seem to remember others getting somewhat better temps.

 

The irony AND contradictory is.....he's got a Tuniq.......

 

haha

 

wait a sec, why does one even need Customer service for a piece of copper and Aluminum. I also don't see why you would ever need another backplate as well.

 

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Originally Posted by redsunx The irony AND contradictory is.....he's got a Tuniq.......

Not to defend anyone here but I fail to see how that is Ironic or Contradictory. He obviously had to have owned a Tuniq to bear witness to this "terrible customer service" and noting how he said he wasn't bashing the product, just the customer service.
One of us fails to fully understand what is contradictory and ironic.

 

Great deal got one for my opty.Checked out the IFX-14 $80. and the Ultra 120 extreme with 939 bolt kit $70.Price/preformance.Ultra 120 seemed better but not $30. better.

 

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Originally Posted by Shingetsu wait a sec, why does one even need Customer service for a piece of copper and Aluminum. I also don't see why you would ever need another backplate as well.

ALOT of tuniq users have problems with the screws/screw springs. I.E. they break.

 

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Originally Posted by redsox83381 ALOT of tuniq users have problems with the screws/screw springs. I.E. they break.

Just use bolts, they are like $1 from any hardware store. Better than the standard mount anyways.