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Old 07-19-07   #1 (permalink)
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Default windows malware problem

hey, my co-worker has this problem. He said his wife downloaded something from an e-mail with a malware attachment, and he said it opens several windows in IE, and when windows defender detects it he gets the blue screen of dead.

and he said he tried to use microscan, spybot, and adaware. and they don't detect it, but windows defender does.

so i told him about hijack this and may be try a system restore. he said he would go try avg antivirus when he gets home. what should he do. He's not a computer geek, he's just a standard computer user, knows the basics.
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2) The 8 PIN power connector on the MOBO is 2x 4pin power connectors combined in parallel to draw more power safely. 1x 4pin power plug will work, but you should think of an upgrade.
3) If you're running x64 OS and have more than 3GB ram installed but windows is only reporting around 3GB, Go into your bios and enable Memory remapping.

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Old 07-19-07   #2 (permalink)
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tell him to make sure he boots in safe mode, then run all the spyware removers/cleaners. that will help alot. also if he feels confident enough, use hijack this and help him out with what to delete

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Old 07-19-07   #3 (permalink)
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Disable the System Restore, reboot into Safe Mode and rescan!
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Old 07-19-07   #4 (permalink)
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Let him try Autoruns from Microsoft.
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Old 07-19-07   #5 (permalink)
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hmm thanks for the quick replies.

i'll let him know what to do and also about that autorun software. if there is an issue i'll be back here. hehe.

anyways, does anyone know which things in hijack this should be in windows, (needed for windows to work corretly)
__________________
1) A good cpu cooler not too many people know about -> XIGMATEK HDT-S1283 | AKA OCZ Vendetta 2
2) The 8 PIN power connector on the MOBO is 2x 4pin power connectors combined in parallel to draw more power safely. 1x 4pin power plug will work, but you should think of an upgrade.
3) If you're running x64 OS and have more than 3GB ram installed but windows is only reporting around 3GB, Go into your bios and enable Memory remapping.

System: liger-zero
CPU
Intel Q6600 G0
Motherboard
MSI P6N SLI- FI - 650i
Memory
OCZ 4GB 4x 1gb
Graphics Card
HD4850
Hard Drive
WD
Power Supply
ENERMAX EG465P-VE FMA 1.3 460W
Case
Rackmount server chassis
CPU cooling
Arctic cooling freezer pro 7
GPU cooling
Stock - OEM
OS
Dual boot- > X64 vista & X86 xp pro
Monitor
Olevia 27"
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Old 07-19-07   #6 (permalink)
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if you can get his log file and post it here and i can try and pick out a few things. just check which things start with "04- ....." and see which ones look sketchy.

System: Server
CPU
X2 3600+ 2.5
Motherboard
ASRock
Memory
2 GB G.Skill
Graphics Card
Integrated
Hard Drive
3x 320 GB
Power Supply
500w Antec Earthwatts
OS
XP Pro
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