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Overclock.net - Overclocking.net > Software, Programming and Coding > Operating Systems > Windows | |
windows malware problem
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#1 (permalink) | ||||||||||||
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unable 2 fold effectively
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hey, my co-worker has this problem. He said his wife downloaded something from an e-mail with a malware attachment, and he said it opens several windows in IE, and when windows defender detects it he gets the blue screen of dead.
and he said he tried to use microscan, spybot, and adaware. and they don't detect it, but windows defender does. so i told him about hijack this and may be try a system restore. he said he would go try avg antivirus when he gets home. what should he do. He's not a computer geek, he's just a standard computer user, knows the basics.
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1) A good cpu cooler not too many people know about -> XIGMATEK HDT-S1283 | AKA OCZ Vendetta 2 2) The 8 PIN power connector on the MOBO is 2x 4pin power connectors combined in parallel to draw more power safely. 1x 4pin power plug will work, but you should think of an upgrade. 3) If you're running x64 OS and have more than 3GB ram installed but windows is only reporting around 3GB, Go into your bios and enable Memory remapping.
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#2 (permalink) | ||||||||
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Fear the Wombat
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tell him to make sure he boots in safe mode, then run all the spyware removers/cleaners. that will help alot. also if he feels confident enough, use hijack this and help him out with what to delete
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#3 (permalink) | |||||||||||||
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Going Broke Overclocking
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Disable the System Restore, reboot into Safe Mode and rescan!
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#4 (permalink) | |||||||||||||
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needlessly complicated
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Let him try Autoruns from Microsoft.
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BANANA: Backups Are Not Archives, NOT ARCHIVES! Vista.x64.FAQ :A MP3.Server :A Desktop.Shortcut.Overlay.Remover :A Best.Wallpaper.Sources I WANT YOU: JOIN THE FORCE@HOME "The only thing in my house that's over 4ghz is probably brains" ~ dieanotherday :| CHECK MY nano REEF TANK
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#5 (permalink) | ||||||||||||
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unable 2 fold effectively
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hmm thanks for the quick replies.
i'll let him know what to do and also about that autorun software. if there is an issue i'll be back here. hehe. anyways, does anyone know which things in hijack this should be in windows, (needed for windows to work corretly)
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1) A good cpu cooler not too many people know about -> XIGMATEK HDT-S1283 | AKA OCZ Vendetta 2 2) The 8 PIN power connector on the MOBO is 2x 4pin power connectors combined in parallel to draw more power safely. 1x 4pin power plug will work, but you should think of an upgrade. 3) If you're running x64 OS and have more than 3GB ram installed but windows is only reporting around 3GB, Go into your bios and enable Memory remapping.
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#6 (permalink) | ||||||||
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Fear the Wombat
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if you can get his log file and post it here and i can try and pick out a few things. just check which things start with "04- ....." and see which ones look sketchy.
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