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Old 03-15-08   #1 (permalink)
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Exclamation printer install (c++ not letting)

when i try to install my epson stylus photo rx500 it says that a fatal error has occured because it has to terminate microsoft office visuall c++ runtime library in a unusual way. i already removed it using add/remove programs and nothing happened and the help that microsoft gives, i cant find what they are looking for.
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Old 03-15-08   #2 (permalink)
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bump
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Old 03-15-08   #3 (permalink)
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Try going into the task manager to find anything related to the visual c++ thing, delete those tasks, then install.

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Old 03-15-08   #4 (permalink)
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task manager?
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Old 03-16-08   #5 (permalink)
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i reinstalled xp and it worked, but now every time i plug my printer in it says device not recognized
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Old 03-16-08   #6 (permalink)
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with printers, sometimes you need to plug in the printer before you install the drivers, and others require you to not plug in the printer until after you install the drivers...

Look on the website, and read up on what steps are required for it to work correctly...
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Old 03-21-08   #7 (permalink)
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its probably the main board so, but i have another printer so gonna use that one
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