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Old 09-08-08   #1 (permalink)
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Default Vista not installing USB storage devices
I have many USB flash drives and 2 USB hard drives. None are working with Vista Home Premium 64 bit. When I plug them in it says "Device Driver software not successfully installed" In device manager, the icon for my USB device has a little yellow exclamation next to it and says "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)" How can I get this to work? I know it is not a hardware problem, as I am dual booting with XP and it works fine in XP. Ive tried uninstalling it and re installing it, did not help. Please, help me get vista to overcome it's fear of USB mass storage devices!!
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Old 09-08-08   #2 (permalink)
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Try a different USB port

have you tested those drives under another Vista computer? It could be a random bug in Vista/hardware configuration of the USB device

have you tried just forcing access to the drive after its connected?

reboot your computer too
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Old 09-08-08   #3 (permalink)
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Do you have sp1 installed ?If I not mistaken there was a patch that addressed this issue.Check the Microsoft forums or Google it.
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Old 09-08-08   #4 (permalink)
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Yes, I have sp1. Ive rebooted many times, and I have no other vista computer to test on. How do I force access to the drive?
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Old 09-08-08   #5 (permalink)
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Quote:
Originally Posted by ChIck3n View Post
Yes, I have sp1. Ive rebooted many times, and I have no other vista computer to test on. How do I force access to the drive?
Have you installed the 780i chipset drivers yet? the drivers will have the USB drivers (I would have thought the SP1 would also). I bet you have the drivers on a USB stick dont you.
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Old 09-08-08   #6 (permalink)
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Yes, I have sp1. Ive rebooted many times, and I have no other vista computer to test on. How do I force access to the drive?
does it show up in device manager or My Computer?
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Old 09-08-08   #7 (permalink)
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Have you installed the 780i chipset drivers yet? the drivers will have the USB drivers (I would have thought the SP1 would also). I bet you have the drivers on a USB stick dont you.
Ya, I installed them, but I am redownloading now just because I have nothing else to try
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Old 09-08-08   #8 (permalink)
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does it show up in device manager or My Computer?
Device manager, yes. My Computer, no.
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Old 09-08-08   #9 (permalink)
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Quote:
Originally Posted by ChIck3n View Post
Device manager, yes. My Computer, no.
right click on Computer and go to manage

Go to Storage>Diskmanagement

Take a screenshot of the page that loads up, see if we can find it in there
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Old 09-08-08   #10 (permalink)
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Ok, here is one of disc management (I can't see it in there) and device manager.
Attached Thumbnails
vista-not-installing-usb-storage-devices-computer.jpg  vista-not-installing-usb-storage-devices-computer2.jpg  
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