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Old 06-02-09   #1 (permalink)
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Default Windows Vista Installer hangs...

Hi Everyone,

I have a really weird issue on my computer. Sometimes when I'm working on the computer and it works fine and I decide to download some small program and install, the installer doesn't start up.

I checked task manager and each time I get this issue there is a "msiexec.exe" (which I know is the installer) file that stays 100 k and doesn't load past that, almost like it gets stuck and hangs. There is no CPU usage for that process either (at 0%).

When I try to end the task it doesn't let me and says "Access is denied". Then I am forced to restart my computer and once I restart it and load the installer again it works fine. It seems to be happening at random with some installs. I even disabled Norton Antivirus and SpySweeper and tried ending as many tasks as I could and it still wouldn't load the installer.

Can anyone explain why this is happening or what may be causing and how it can be fixed? I'd greatly appreciate any help/suggestions you can give me. I'm using Vista Ultimate 64-bit with Service Pack 2.

Thanks in advance.

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Last edited by Open1Your1Eyes0 : 06-02-09 at 09:39 PM
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Old 06-02-09   #2 (permalink)
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Anyone?

System: Into The Void
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Antec 900 (Red on Black Paint Mod)
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Microsoft Windows 7 Ultimate 64-bit
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Hanns-G HG-281DPB 28-Inch
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Old 06-02-09   #3 (permalink)
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Vista SP-2.
Did this occur BEFORE you installed SP-2?
I for one didnt install SP-2.
Could be SP-2 doing this.
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Old 06-02-09   #4 (permalink)
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Quote:
Originally Posted by M1 Abrams View Post
Vista SP-2.
Did this occur BEFORE you installed SP-2?
I for one didnt install SP-2.
Could be SP-2 doing this.
To be quite honest I don't remember but I think it was also an issue then as well.

System: Into The Void
CPU
Intel Core 2 Quad Q9550 (4.25 GHz)
Motherboard
Gigabyte GA-EP45-UD3R (rev 1.1)
Memory
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EVGA GeForce GTX280
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Hitachi 500GB (RAID0)
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Creative Audigy 2 ZS
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Corsair TX750W
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Antec 900 (Red on Black Paint Mod)
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Enzotech Sapphire Waterblock
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Hanns-G HG-281DPB 28-Inch
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Old 06-02-09   #5 (permalink)
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Some malware camouflage themselves as msiexec.exe, particularly if they are located in c:\windows or c:\windows\system32 folder.
Run malwarebytes and avg and check its status
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Old 06-02-09   #6 (permalink)
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Quote:
Originally Posted by M1 Abrams View Post
Some malware camouflage themselves as msiexec.exe, particularly if they are located in c:\windows or c:\windows\system32 folder.
Run malwarebytes and avg and check its status
I'm 100% sure it's not malware or spyware because I have Norton and SpySweeper blocking me from that. And I know that process only launches when I click to install a program (ones that use the Windows Installer) because I view the task manager and I don't see it up. And like I said, most of the time the install works but the "msiexec.exe process hangs" have been happening fairly often now and I was really hoping to fix them.

System: Into The Void
CPU
Intel Core 2 Quad Q9550 (4.25 GHz)
Motherboard
Gigabyte GA-EP45-UD3R (rev 1.1)
Memory
8GB DDR2 (G.Skill 800 MHz) + (OCZ 1066 MHz)
Graphics Card
EVGA GeForce GTX280
Hard Drive
Hitachi 500GB (RAID0)
Sound Card
Creative Audigy 2 ZS
Power Supply
Corsair TX750W
Case
Antec 900 (Red on Black Paint Mod)
CPU cooling
Enzotech Sapphire Waterblock
GPU cooling
Stock EVGA Dual Slot Cooler
OS
Microsoft Windows 7 Ultimate 64-bit
Monitor
Hanns-G HG-281DPB 28-Inch

Last edited by Open1Your1Eyes0 : 06-02-09 at 09:58 PM
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Old 06-02-09   #7 (permalink)
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Anyone else have any ideas?

System: Into The Void
CPU
Intel Core 2 Quad Q9550 (4.25 GHz)
Motherboard
Gigabyte GA-EP45-UD3R (rev 1.1)
Memory
8GB DDR2 (G.Skill 800 MHz) + (OCZ 1066 MHz)
Graphics Card
EVGA GeForce GTX280
Hard Drive
Hitachi 500GB (RAID0)
Sound Card
Creative Audigy 2 ZS
Power Supply
Corsair TX750W
Case
Antec 900 (Red on Black Paint Mod)
CPU cooling
Enzotech Sapphire Waterblock
GPU cooling
Stock EVGA Dual Slot Cooler
OS
Microsoft Windows 7 Ultimate 64-bit
Monitor
Hanns-G HG-281DPB 28-Inch
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Old 06-03-09   #8 (permalink)
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try running a registry cleaner
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Old 06-03-09   #9 (permalink)
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Quote:
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try running a registry cleaner
Used CCleaner and still same issue.

System: Into The Void
CPU
Intel Core 2 Quad Q9550 (4.25 GHz)
Motherboard
Gigabyte GA-EP45-UD3R (rev 1.1)
Memory
8GB DDR2 (G.Skill 800 MHz) + (OCZ 1066 MHz)
Graphics Card
EVGA GeForce GTX280
Hard Drive
Hitachi 500GB (RAID0)
Sound Card
Creative Audigy 2 ZS
Power Supply
Corsair TX750W
Case
Antec 900 (Red on Black Paint Mod)
CPU cooling
Enzotech Sapphire Waterblock
GPU cooling
Stock EVGA Dual Slot Cooler
OS
Microsoft Windows 7 Ultimate 64-bit
Monitor
Hanns-G HG-281DPB 28-Inch
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Old 06-03-09   #10 (permalink)
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Honestly bud, I had the same problems on my XP rig. I had to end the process and then go into run and re-register the msiexec.exe /regsrvr32 and then it would work fine for awhile. I only fixed it when I did a format / re-install and then it hasn't happened again.
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