Squeeker The Cat

So my sister in law has a 3 year old dell, in DESPERATE need of a fresh windows install. do i do a DELL the same way? i figured id just put the disk in, go into bios and tell it to boot from disk drive?

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Arakasi

Yeah same way, with exception, it must be a dell cd.
Just boot to cd, go into setup and format, then delete the partition.
Create new, and install.
Drivers might be on a second disc then the os.

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chavez885

What is the service tag? Most dell's have a built in factory image/restore you can hit, save you some pain and suffering of installing everything.

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Squeeker The Cat

i tried the service tag thingy.......called dell and they said that i needed to reinstall by disc, which she didnt have so they mailed backup discs to her. even if there was a restore thing it probably wouldent help, she is one of those "OOOHHHH look its blinking ill click it" person so that computer is f'd up lol

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HouseJhereg

Either use the original dell OS cd or install any of your choice. does not need the dell cd and all the service tag does for you is take you to the correct drivers on the dell website.
I have Win 7 running on my Studio 17 and an older copy of Win XP running on my kids Dell Netbook.

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William151515

my advise is when you finished reinstalling, put Firefox with adblock plus addon
and disable access to internet explorer if she is that type of person
make sure to backup all her files and bookmarks etc before you reinstall

and yes you press (normally F12 on Dells) or delete key to get into BIOS and select boot from disk, delete the partitions and reinstall

unless it uses the recovery partition method, then you boot to that partition and reinstall, but if they send you the disk, and there is a recovery partition on their make sure you don't delete it

i used to own a Dell before i built my custom PC
(and no older parts went into this custom), IDE Drive i got from another older system just for ubuntu)

chavez885

I was asking so I could see if it had a built in system restore but okay, have fun.

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Yes, WoW Hater

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Squeeker The Cat

OK so i reinstalled windows. that's the good news.........they cant remember their wireless router passwords so i have to figure out how to reset that POS....its a trendnet. anyway they didn't send a drivers disk. that's the bad news.....no drivers what so ever. i found the ati drivers......and her printer drivers and stuff........but have no idea where to begin looking for her audio drivers??

any ideas?

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Daney

Doesn't Windows Update find drivers like that?

In Device manager if you select the audio hardware (if you can) try Updating drivers from there.

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Squeeker The Cat

i was thinking it would but her wireless antenna thing isint accepting the passwords they used, im thinking they forgot them anyway when i reset the router and re set it up and get on the internet it should find those things right? even with XP?

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