Originally Posted by looncraz
You talked to one tech who didn't know anything. They're easy to find.
AMD knows the issues and has directly solved them... now we're waiting for ASUS to figure it out.
I was sure i made it clear that i know the person i spoke to didn't know anything when i said i'd escalated my case with Asus support lol..
anyway, i got a new message this morning, either this guy doesn't know anything either, or there's something up with the 7201 bios you guys are trying out right now, here's what was said:
"Dear ****** ****,
Thank you for contacting ASUS and raising your complaint with our complaint team.
We are terribly sorry to be advised that you are experiencing issues with your ASUS product.
Kindly be advised that as soon there is a new BIOS update available, our team in HQ Taiwan will make an announcement at the Asus website.
Till that time, we have no new BIOS update for the motherboard available.
Our apologies for the inconveniences caused to you."
This lack of any kind of proper product support is very serious, i know the x370 based boards are old now, but that doesn't mean they should be as bad as they have been in communicating, i mean AFAIK the x570 boards customers are in pretty much so the same boat. If i end up having to upgrade to an x570 board, it won't be an Asus one.