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post #41881 of 43374 (permalink) Old 07-19-2019, 03:33 AM
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Quote: Originally Posted by Fantomasas View Post
1. When did ASUS receive final 3900X samples to design bios? Did AMD provide a bug-free new AGESA version for all Mobo providers a month in advance?
Who cares when they received final 3900X sample? I have tried Ryzen 5 and Ryzen 7 and neither of them didn't work with board in which they claimed on April will support new 3000 series. Is AGESA now the one to blame for NO POST?! Then it would be with every vendor, not just Asus.

Quote: Originally Posted by Fantomasas View Post
2. How come updating the Bios for 40 old motherboards and around 10 new ones is a very easy launch? Is it "very easy" for other vendors like MSI?
Re-read what I wrote originally, if they have 40+ models they have to support, they need to cut down options. There isn't a need to release two different MBs if difference is that A has 4x USB ports and B has 8x USB ports. Simplify your marketing and product placement, look at Nokia why they failed (200 models) and compare to Apple (limited options).

Quote: Originally Posted by Fantomasas View Post
3. How do you know that AMD provides superior chipset support to ASMedia?
if AMD Technical Marketing guy has made an effort to reply some individual customer posts on reddit, I am sure communication is part of their culture and their collaboration with vendors is superb. Communication is part of company's culture and e.f. if Asus would value that, I am sure they could have hired a person to continue what elmor did with the community.

Quote: Originally Posted by Fantomasas View Post
4. Were you specifically promised to have new Ryzen support on Day-1, bug-free?
Jesus, like I have said, I can live if my half of USB ports wouldn't work, or RAM wouldn't reach max speed. Try yourself taking every component out of motherboard for 2-3 hours per day and then take it away from completely, meanwhile you have to use old, alternative PC for tasks. Try it and then report back, it is easy for you say when you haven't had these issues.

And yes, where did Asus say I would have problematic, headache and issues with new Ryzen 3000 series?

Quote: Originally Posted by Fantomasas View Post
5. There is a $50 difference between the boards.
You missed the point like you did with #2. They don't need to have 8 different boards for one single chipset. Asus is getting out of control, just like Fractal design.


Quote: Originally Posted by Fantomasas View Post
Safety of the cars is a different subject. At the worst case, you have to wait a week or two without being able to POST with a new processor... Nothing to do with safety, we aren't even talking about bricking or pumping dangerous voltages.
Maybe for you it is fine to purchase something as a consumer and then wait 2 weeks before you can use it, while you don't hear anything from the company? Good and congratulations on your patience, I think you belong to 1% of customers who think that is fine.


Quote: Originally Posted by Fantomasas View Post
The way I see things: Asus provide a Day-1 support for 3900X which works for half of the people. The problems/bugs haven't been discovered, and the BIOS updates are in the works.
You are wrong again, rob87 posted: "Update: The problem has been successfully replicated in lab. The design team is on it now.

regards,

ASUS ROG Marketing "

So tell me once again why we as community need to do QA testing for Asus?

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post #41882 of 43374 (permalink) Old 07-19-2019, 03:47 AM
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Quote: Originally Posted by amin12345 View Post
its under the first pci slot where you put the graphics card where is says crosshair vi hero in big writing and just under that it says the rev number.
Well done sir. I could not see it so l looked old photos from unboxing from April 2017.
It is also rev 1.03 and came with 0902 BIOS (it is still sticker on SATA connector)

My guess is Rev 1.03 are 2nd batch of boards. First batch had some issues with bricking with early bioses.
Asus also removed every bios below 0902 from site. I remeber that there was 3-4 latter BIOSes below 0902.

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post #41883 of 43374 (permalink) Old 07-19-2019, 03:51 AM
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Quote: Originally Posted by Bill D View Post
have had my C6H & 1800x from day one

got a 3800x incoming still looking for a x570 MB

is everyone getting bios errors with all 3rd gen chips ?
is it worth trying or wait for a newer bios ?

or just leave it in the box and wait for the x570 MB's to get in stock ?
Some people are getting errors some are not with this MB you can try it may work it may not.
Is it worth waiting for new bios? for me absolutely I have 1800X and the hero 6 yes its worth it because X570 offers nothing extra ordinary other than PCIE-4.0 Which the new PCIE 4.0 m.2 and such devices take advantage off and nothing else by the time graphics cards take advantage of the PCIE-4.0 that would be 1 2 maybe 3 generations from now that is when I will consider upgrading and by that time DDR5 will be out with new sockets.
for now personally x570 offers nothing of interest that is why all this nonsense with bios problems people are having because AMD and all the motherboard vendors like ASUS, MSI, ASROCK, etc etc know that people will not want to upgrade just yet because there is no benefit of doing so.

If you want the latest and greatest technology/money to burn you should upgrade to x570.

Last edited by amin12345; 07-19-2019 at 04:00 AM.
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post #41884 of 43374 (permalink) Old 07-19-2019, 03:53 AM
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Quote: Originally Posted by jstar View Post
You are wrong again, rob87 posted: "Update: The problem has been successfully replicated in lab. The design team is on it now.

regards,

ASUS ROG Marketing "

So tell me once again why we as community need to do QA testing for Asus?

Let me tell you that if ASUS would test all of the C6H revisions, in the same conditions than users (aka, not installed carefully on a test bench), with ALL the processors available for it, every single time.... You'd get a Bios every year and pay the board 3 times more.

It's very different to certify a board on 5 new intel procs knowing the support will be dropped 6 months after than supporting the whole range of AM4 processors.

They communicate badly and aren't close to their community, but it's no better than MSI which includes bitmap of dragon in their bios and then complain it's too small, lol.

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post #41885 of 43374 (permalink) Old 07-19-2019, 04:08 AM
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installed 7201 on my C6E, mouse is working again, loaded up my profile from usb, booted into windows
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post #41886 of 43374 (permalink) Old 07-19-2019, 04:15 AM
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I hope they get all the bugs worked by September. I should have enough to get a 3900x by then.

Speaking of bugs I thought the latest AGESA was 1.0.0.3a/b?

Why has Asus not released that yet?

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post #41887 of 43374 (permalink) Old 07-19-2019, 04:32 AM
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Quote: Originally Posted by jstar View Post
You are wrong again, rob87 posted: "Update: The problem has been successfully replicated in lab. The design team is on it now.

regards,

ASUS ROG Marketing "

So tell me once again why we as community need to do QA testing for Asus?

It sounds really dumb when you, without any idea how AMD, Asmedia or Asus communicate with each other, simply assume that because AMD Robert posts on Twitter, AMD is just the best partner when it comes to communication. The PR channels, and business channels are different.



There is a market for those motherboards. There are people who need Wifis, USBs, lanes, OC features, gamer-look, watercooling etc. Just because you don't see value in those things, it doesn't mean that Asus should just have 3 motherboards per chipset.



Don't want to do any QA? Just stay behind one year and never buy any new technology. The process of discovering errors and releasing BIOS iteration is much faster with the community's help.



I wish Asus could just have error-proof BIOS for new tech in 1000 different configurations, but it is simply not how it works, and throwing a tantrum on social media is not going to help.



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post #41888 of 43374 (permalink) Old 07-19-2019, 05:03 AM
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Quote: Originally Posted by Kildar View Post
I hope they get all the bugs worked by September. I should have enough to get a 3900x by then.

Speaking of bugs I thought the latest AGESA was 1.0.0.3a/b?

Why has Asus not released that yet?
From what I have gathered, PCI Express 4.0 support semi-works on the Crosshair VI and VII Hero boards, and going to 1.0.0.3ab would disable the PCI Express 4 support on the X370 and X470 chipsets, even though it would fix a lot of CPU related issues that people are having.
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post #41889 of 43374 (permalink) Old 07-19-2019, 05:04 AM
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Quote: Originally Posted by Fantomasas View Post
It sounds really dumb when you, without any idea how AMD, Asmedia or Asus communicate with each other, simply assume that because AMD Robert posts on Twitter, AMD is just the best partner when it comes to communication. The PR channels, and business channels are different.
You brought up Twitter, I haven't said a word about Twitter.

Quote: Originally Posted by Fantomasas View Post
There is a market for those motherboards. There are people who need Wifis, USBs, lanes, OC features, gamer-look, watercooling etc. Just because you don't see value in those things, it doesn't mean that Asus should just have 3 motherboards per chipset.
The common defense why it takes for so long to get everything fixed is because people keep up saying there are so many models to support. That problem is caused by companies themselves. And I haven't said anything about 3 models, but I think 10 motherboard like now for X570 is just too much and causes snowball effect for the next AM4 release.

Quote: Originally Posted by Fantomasas View Post
Don't want to do any QA? Just stay behind one year and never buy any new technology. The process of discovering errors and releasing BIOS iteration is much faster with the community's help.
Listen, if Asus would have announced on April that we will focus May-July on X570 and X470 and then early August we'll evaluate possibilities for older platforms, e.g. X370.
It would have been my decision: upgrade instantly to or wait August for more info. I could have maybe sold my X370 and went for newer if I wouldn't want to wait for August.
Now instead of giving me the choice, I was promised that I would have working system just by upgrading CPU. But I didn't get that.
I haven't done anything wrong, I have taken my responsibilities ensuring my components are certified etc and everything should have been good to go.

Quote: Originally Posted by Fantomasas View Post
I wish Asus could just have error-proof BIOS for new tech in 1000 different configurations, but it is simply not how it works, and throwing a tantrum on social media is not going to help.
Yeah if it would be so easy to be tech company, all of us would be doing it. It's like being an entrepreneur, if everything would always work out and be buttery smooth, why would anyone work for someone else?
Asus has made decision to be in the business and they should commit to it, if you are unable to keep up with the pace, stop participating but don't use paying customers as quality/product testers what should have been done in-house before announcing support on April.

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post #41890 of 43374 (permalink) Old 07-19-2019, 05:09 AM
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Quote: Originally Posted by Bill D View Post
have had my C6H & 1800x from day one

got a 3800x incoming still looking for a x570 MB

is everyone getting bios errors with all 3rd gen chips ?
is it worth trying or wait for a newer bios ?

or just leave it in the box and wait for the x570 MB's to get in stock ?
It is a bit hit and miss for people when it comes to how well the 3000 series chips work. In some cases, the problem is with the RAM boot voltage being set to 1.2V by default(set it to 1.4V to be safe), in other cases, people just haven't had any luck and are still stuck with a 07 POST code. Others have dropped their new processors in and it has worked without a problem.
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