Originally Posted by shilka
The first two slots dont work no matter what we tried 6 RAM sticks both single and dual none of them worked only the last two slots worked and you cant run dual channel with the last two slots
The board is just FUBAR and we spent hours trying to get it working before rage quiting
It appears you are quite familiar with all this however let me take a poke at the situation and if I bore you please ignore.
You may need to clear the RTC RAM on the board.
Step 1 clear UEFI remove pwr to PSU take board battery out press and hold the reset button followed by pressing and holding the start button on the motherboard at the same time for 30 seconds.
Step 2 Now press and hold for 15 sec the bios button on the rear I/O panel this will clear the RTC RAM
Note this may be a good time to reflash the bios from the rear I/O. I have no idea which one you have currently flashed, so you should decide which one to use. Either way, move on to step 3 I also have no idea which board you have but if it's the HERO refer to 2.2 of your manual if not familiar with the process.
Step 3 Load A2 with one of your sticks put the battery back and add power to PSU then boot to Bios to Load Optimized Defaults and save and exit.
If you are not able to boot to bios try another stick if all sticks don't work RMA or return the mobo
Step 4 now repeat step 3 with each remaining sticks you intend to use each time booting to bios loading defaults is optional at this point we just want to ensure all modules are functional and not corrupting the RTC.
If all sticks pass it's time to move on to step 5 otherwise RMA the bad sticks.
Step 5 Assuming you are able to do the above shut down and add 2nd stick to B2 and boot to bios load optimized defaults and save and exit to windows check to see if running in dual-channel.
If not running dual-channel return the mobo. otherwise, move to step 6
Step 6 Assuming all sticks are exactly the same and step 5 went well populate all slots and boot to bios and load Opt Defaults again
Boot to windows and check Dual channel again if all is well now you can try XMP if the sticks are on the QVL list or whatever if not. I like Dram Calculator
In any case, I hope this helps and I did not offend your sensibilities. IMHO it's worth a shot. GL