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Asrock build having issues.

 
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post #1 of 7 (permalink) Old 07-08-2019, 11:13 PM - Thread Starter
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Asrock build having issues.

Hey guys, been a minute. My lady's pc I built her is having a really dumb issue Im hoping you guys can help with.
I posted it here because I THINK its motherboard related.
Basically, at random.. it started booting to the bios instead of windows. And it wont stop until I unplug it, drain the power supply, and try again. And even that doesnt work half the time.
It stopped doing this for a couple months but she diligently made sure to shut it down when she was done with it.
Until tonight. She hit the reset on accident and low and behold.. Stupid bios boot is back and shes losing it.

The board is a Asrock AB350 pro 4, with a Ryzen 5 1500K, 16gb.
Runs windows 10. Not sure what else you guys would need. Im so confused I dont even know where to start on this one. Its beyond my knowledge. I hope this is something stupid and simple to fix.

That being said, I am not able to access the pc myself until friday. So my responses will have to go from what I can get from her. (We dont live in the same area currently.)

Super appreciate any help you guys can give Im at a loss.


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post #2 of 7 (permalink) Old 07-08-2019, 11:47 PM
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Have you run any stability testing to verify the RAM isn't dying?

Run a memtest either from a boot CD/USB drive or in Windows covering all your RAM
(not sure if this is still applicable with today's MB) Make sure the BIOS backup battery is functioning
Reset the BIOS to factory defaults then change anything necessary to get back into Windows
Test stability in Windows with a stress test application
And of course visually inspect the MB for anything unusual - physical damage, darkened spots, bulging capacitors
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post #3 of 7 (permalink) Old 07-09-2019, 12:24 AM - Thread Starter
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Quote: Originally Posted by DedEmbryonicCe1 View Post
Have you run any stability testing to verify the RAM isn't dying?

Run a memtest either from a boot CD/USB drive or in Windows covering all your RAM
(not sure if this is still applicable with today's MB) Make sure the BIOS backup battery is functioning
Reset the BIOS to factory defaults then change anything necessary to get back into Windows
Test stability in Windows with a stress test application
And of course visually inspect the MB for anything unusual - physical damage, darkened spots, bulging capacitors

Ram is brand new, its unlikely but I havent run anything on that. Hard drives all checked out.
Doesnt seem to make a difference if I reset the bios. I never really changed anything.
Will have to inspect next time Im near the pc.

Thanks for the tips


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post #4 of 7 (permalink) Old 07-09-2019, 12:50 AM
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Please list all the parts in that PC

Dreissen
(27 items)
Seravee
(18 items)
CPU
Ryzen 3700x
Motherboard
Asrock x570 Taichi
GPU
MSI RTX 2070 Super Gaming X Trio
RAM
G Skill TridentZ
Hard Drive
Corsair Force MP510 1,92 TB
Hard Drive
Seagate IronWolf Pro ST14000NE0008
Hard Drive
Seagate Ironwolf ST12000VN0007
Hard Drive
Seagate IronWolf Pro ST12000NE0007
Hard Drive
WD Ultrastar DC HC530 14 TB
Hard Drive
Seagate IronWolf Pro ST16000NE000
Power Supply
Seasonic Prime Ultra Titanium 750 watt
Cooling
Noctua NH-U12S Chromax
Case
Phanteks Luxe 2
Operating System
Windows 10 Home 64 bit
Monitor
Asus PG279Q
Monitor
LG 55C8
Keyboard
Corsair Strafe RGB MK.2 with Cherry MX Silent
Mouse
Roccat Kone EMP
Mousepad
HyperX Fury S XL
Audio
Onkyo TX NR646
Audio
RHA L1 Dacamp
Audio
Sennheiser HD 599
Audio
Dali E 12 F
Audio
2x Dali Opticon 1
Audio
2x Dali Opticon 2
Audio
Dali Opticon Vokal
Other
Vegas MBA 60cm LED Strip
CPU
Intel Core I7 6850K
Motherboard
Gigabyte X99 Ultra Gaming
GPU
GTX 1060 3 GB wth blower style cooler
RAM
Kingston HyperX DDR4 Savage 3000 MHz
Hard Drive
Samsung 840 Evo 500 GB
Hard Drive
Samsung 860 Evo 1 TB
Optical Drive
LG CH12NS30
Power Supply
Seasonic Focus GX 650 watt
Cooling
Noctua NH-D15S
Case
Phanteks Enthoo Luxe Tempered Glass
Operating System
Windows 7 Ultimate 64 bit
Operating System
Windows 10 Home 64 bit
Monitor
AOC 24G2U
Keyboard
Corsair Gaming STRAFE RGB Mechanical
Mouse
Roccat Kone EMP
Mousepad
Roccat Sense Metor
Audio
Sennheiser HD 598
Other
CableMod 30 CM Magnetic Red LED strip
Monitor
LG 24MP59G-P
Mouse
Logitech MX518 Hero
Other
Delock PCI-E to M.2 NVME Adaptor Card
▲ hide details ▲
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post #5 of 7 (permalink) Old 07-10-2019, 12:45 AM - Thread Starter
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Quote: Originally Posted by shilka View Post
Please list all the parts in that PC
Dont have access to it. I dont really have much else to tell you and theres almost nothing I left out.


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post #6 of 7 (permalink) Old 07-10-2019, 01:00 AM
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Quote: Originally Posted by solidshark91493 View Post
Dont have access to it. I dont really have much else to tell you and theres almost nothing I left out.
What PSU is in that machine and yes that matters

Dreissen
(27 items)
Seravee
(18 items)
CPU
Ryzen 3700x
Motherboard
Asrock x570 Taichi
GPU
MSI RTX 2070 Super Gaming X Trio
RAM
G Skill TridentZ
Hard Drive
Corsair Force MP510 1,92 TB
Hard Drive
Seagate IronWolf Pro ST14000NE0008
Hard Drive
Seagate Ironwolf ST12000VN0007
Hard Drive
Seagate IronWolf Pro ST12000NE0007
Hard Drive
WD Ultrastar DC HC530 14 TB
Hard Drive
Seagate IronWolf Pro ST16000NE000
Power Supply
Seasonic Prime Ultra Titanium 750 watt
Cooling
Noctua NH-U12S Chromax
Case
Phanteks Luxe 2
Operating System
Windows 10 Home 64 bit
Monitor
Asus PG279Q
Monitor
LG 55C8
Keyboard
Corsair Strafe RGB MK.2 with Cherry MX Silent
Mouse
Roccat Kone EMP
Mousepad
HyperX Fury S XL
Audio
Onkyo TX NR646
Audio
RHA L1 Dacamp
Audio
Sennheiser HD 599
Audio
Dali E 12 F
Audio
2x Dali Opticon 1
Audio
2x Dali Opticon 2
Audio
Dali Opticon Vokal
Other
Vegas MBA 60cm LED Strip
CPU
Intel Core I7 6850K
Motherboard
Gigabyte X99 Ultra Gaming
GPU
GTX 1060 3 GB wth blower style cooler
RAM
Kingston HyperX DDR4 Savage 3000 MHz
Hard Drive
Samsung 840 Evo 500 GB
Hard Drive
Samsung 860 Evo 1 TB
Optical Drive
LG CH12NS30
Power Supply
Seasonic Focus GX 650 watt
Cooling
Noctua NH-D15S
Case
Phanteks Enthoo Luxe Tempered Glass
Operating System
Windows 7 Ultimate 64 bit
Operating System
Windows 10 Home 64 bit
Monitor
AOC 24G2U
Keyboard
Corsair Gaming STRAFE RGB Mechanical
Mouse
Roccat Kone EMP
Mousepad
Roccat Sense Metor
Audio
Sennheiser HD 598
Other
CableMod 30 CM Magnetic Red LED strip
Monitor
LG 24MP59G-P
Mouse
Logitech MX518 Hero
Other
Delock PCI-E to M.2 NVME Adaptor Card
▲ hide details ▲
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post #7 of 7 (permalink) Old 07-10-2019, 06:50 AM - Thread Starter
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Quote: Originally Posted by shilka View Post
What PSU is in that machine and yes that matters
Seasonic psu, I cant recall the wattage atm I think its a 750 watt. More than enough.


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