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post #21 of 30 (permalink) Old 01-06-2020, 09:46 PM - Thread Starter
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Quote: Originally Posted by battlenut View Post
with the laptop HDD installed is the M.2 drive still installed?
Yes, only because it's installed on the back of the board and I wasn't going to be booting from it. The OS was wiped from the m.2 drive, and windows was installed on the other HDD. I assumed that would be fine, but it wouldn't be the weirdest thing I've seen if you told me it wasn't.

Quote: Originally Posted by CravinR1 View Post
Did you do a fresh install of windows.
Yes, fresh install between each part I checked.

Quote: Originally Posted by munternet View Post
Really sounds like a heat issue. Have you tried touching components for temps (or a thermometer gun) or running a personal fan on it to see if it runs longer?
Some of the big coolers can sit on other components and not sit flat, but you don't seem like a rookie

Edit: and one thing that has caught me out before is the corsair modular power supply. Their pins can sometimes not connect properly and the cables need pulling out and re-inserting and even replacing if there is a bad connection in one pin.

Edit 2: Final test is to remove all the components from the case and bench test it. A bit of work but if you're rma'ing it anyway......
The CPU was sitting in the low 30s, and when I put a load on it (with the memory at pitifully slow settings to keep it booted longer), it only got up to about 70c. Not great (Hyper 212), but I wouldn't expect it to lock up.
The fact the memory speed tends to correlate with how long it stays on (2133Mhz at grandpa timings lasts 10-20m, 3466Mhz at stock timing lasts maybe 5m) leads me to believe it's the motherboard.

The RAM and CPU were swapped and tested individually, so that rules out memory and memory controller issues. The drive was changed and tested on a fresh install, so that rules that out (provided there isn't something I don't know about faulty M.2 drives taking out an entire computer even if they aren't the boot drive). I tested with small/medium/large quantities of thermal paste (cooler master's included TIM is like glue, I don't recommend it), so I don't believe it's an issue with the thermal interface. That basically leaves the motherboard and PSU.

Hopefully I can get the board back soon. The sad part is that this is supposed to be a Christmas present for my wife, and right now it's just a hunk of parts. :'(

Thank you all for you help; I'll keep you posted.


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post #22 of 30 (permalink) Old 01-06-2020, 11:10 PM
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when you get everything back, I would build it outside the case first. test it there, then after testing and works fine install into case.

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post #23 of 30 (permalink) Old 01-07-2020, 12:49 AM
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Sounds like a short (standoff) or boot (m.2) issue.

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post #24 of 30 (permalink) Old 01-07-2020, 01:22 AM
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Quote: Originally Posted by CravinR1 View Post
Sounds like a short (standoff) or boot (m.2) issue.
That's one of the reasons I suggested a bench test

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post #25 of 30 (permalink) Old 01-11-2020, 09:43 PM - Thread Starter
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Plot twist.

The RAM I took out of my computer to test the new computer is no longer working. I reseated it about 4-5 times, no dice. It shows 32GB in CPU-z, but only 24GB is actually showing up in task manager/core temp.

I'm starting to get pissed off now...


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post #26 of 30 (permalink) Old 01-12-2020, 07:29 PM
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Try ONE stick of ram and see if you crash

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post #27 of 30 (permalink) Old 01-12-2020, 08:11 PM
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sounds like a heat issue with the m2 drive.

had the same problem on my current build (check my sig), until i discovered the issue. those m2 drives can't take heat much past 50C, and just read/write hard will add 10C to the temps of one, so if it's sitting in the mid40's before a crash it's probably overheating. I ended up ditching the water cooling unit for a standard wraith cooler just to get airflow over the M2 drive.

fixed the problem immediately. never came back

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post #28 of 30 (permalink) Old 01-12-2020, 09:04 PM
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Quote: Originally Posted by azanimefan View Post
sounds like a heat issue with the m2 drive.

had the same problem on my current build (check my sig), until i discovered the issue. those m2 drives can't take heat much past 50C, and just read/write hard will add 10C to the temps of one, so if it's sitting in the mid40's before a crash it's probably overheating. I ended up ditching the water cooling unit for a standard wraith cooler just to get airflow over the M2 drive.

fixed the problem immediately. never came back
A drive from a laptop has been tried already with no success although the M.2 was still attached but wiped as I understand it.

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post #29 of 30 (permalink) Old 01-12-2020, 10:20 PM
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Quote: Originally Posted by munternet View Post
A drive from a laptop has been tried already with no success although the M.2 was still attached but wiped as I understand it.
try it with the m2 disconnected to be sure.

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post #30 of 30 (permalink) Old 01-12-2020, 11:15 PM - Thread Starter
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Quote: Originally Posted by munternet View Post
A drive from a laptop has been tried already with no success although the M.2 was still attached but wiped as I understand it.
Correct.

Also, the the single stick that died came out of my working system, tested on her new system, then was put back into my system with no settings changed. Now the one I tested with is dead. Either it's a crazy coincidence, or the new system killed it. This is before I sent everything back, but I just noticed abnormally high RAM % used, and realized it had died.


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