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post #1 of 9 (permalink) Old 01-11-2020, 09:52 PM - Thread Starter
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New Ryzen build = odd happenings happening and need help

Hello, I’m having some strange issues in my new build.

3800x - new, stock cooler
Gigabyte x570 I Auros Pro Wi-fi - new
G.skill 8x2 F4-4133C19D-16GTZR (it’s on the QVL for the motherboard) - reused from last build
Seagate Firecuda 520 1tb - new
Gigabyte 2080 Gaming OC - reused from last build
NXZT h210i - new
Seasonic Focus SGX 650w - new
Windows 10 Home

Every thing is stock.

Windows installed without issues, and so did everything else (chipset, gpu, etc drivers). Today while playing Anthem, the game crashed to desktop without any errors 2-3 times in 30ish minutes (gameplay, cutscene, and sitting in menu). CoD MW runs fine. Battleblock Theater has small-ish random roughly 2x3” black rectangles that flicker up for a split second every 10ish seconds. Vampire the Masquerade: Bloodlines gets small black texture blocks during combat in the tutorial. DOTA 2 my frame rate is tanking, and generally not smooth.

The Windows key and start menu button are not always responding. Windows is not as snappy as it was on my old system (8700k with MSI Gaming Edge z390).

Due to the issues earlier, I began stress testing it. Prime 95 small FTT max heat produced no errors after 40 minutes (cpu maxed at 85.6 C). Windows Memory Diagnostic completed 2 passes with no errors (memtest is running overnight). 3D Mark Time Spy had no errors after back to back runs, and Furmark showed no errors after 2 back to back runs - max temp on GPU was 77 C. As far as I can tell, nothing is thermal throttling.

I’m at a loss. Thoughts?

"Full frontal nerdity," that quote suits me. Thanks, Better Off Ted.
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post #2 of 9 (permalink) Old 01-11-2020, 09:58 PM
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Provided that the RAM is seated properly, do you have another GPU and then PSU to test with?

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
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Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
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ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
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post #3 of 9 (permalink) Old 01-11-2020, 09:59 PM
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Quote: Originally Posted by kayan View Post
Hello, I’m having some strange issues in my new build.

3800x - new, stock cooler
Gigabyte x570 I Auros Pro Wi-fi - new
G.skill 8x2 F4-4133C19D-16GTZR (it’s on the QVL for the motherboard) - reused from last build
Seagate Firecuda 520 1tb - new
Gigabyte 2080 Gaming OC - reused from last build
NXZT h210i - new
Seasonic Focus SGX 650w - new
Windows 10 Home

Every thing is stock.

Windows installed without issues, and so did everything else (chipset, gpu, etc drivers). Today while playing Anthem, the game crashed to desktop without any errors 2-3 times in 30ish minutes (gameplay, cutscene, and sitting in menu). CoD MW runs fine. Battleblock Theater has small-ish random roughly 2x3” black rectangles that flicker up for a split second every 10ish seconds. Vampire the Masquerade: Bloodlines gets small black texture blocks during combat in the tutorial. DOTA 2 my frame rate is tanking, and generally not smooth.

The Windows key and start menu button are not always responding. Windows is not as snappy as it was on my old system (8700k with MSI Gaming Edge z390).

Due to the issues earlier, I began stress testing it. Prime 95 small FTT max heat produced no errors after 40 minutes (cpu maxed at 85.6 C). Windows Memory Diagnostic completed 2 passes with no errors (memtest is running overnight). 3D Mark Time Spy had no errors after back to back runs, and Furmark showed no errors after 2 back to back runs - max temp on GPU was 77 C. As far as I can tell, nothing is thermal throttling.

I’m at a loss. Thoughts?

...just a thought, but some of what you describe sounds like a GPU issue. I would at least try to take the GPU out and make sure that the PCIe contacts are clean, ditto for the PCIe slot on the mobo.
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post #4 of 9 (permalink) Old 01-11-2020, 10:13 PM - Thread Starter
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I have reseated the GPU. It’s basically laying on the psu shroud, could it be starved for air and not overheating?

The gpu was pulled from my old system and put into the new one. It was working when I removed it.

I have another psu, but it isn’t SFX, so I know it’s going to further limit the GPU intake. Speaking of PSUs, the one I ordered, the 24pin wasn’t long enough to reach the motherboard plug in, so I had to use an extension that I had. No idea what kind of quality it is though, as I didn’t order it. Is it possible that this could be the culprit?

My old PSU is an EVGA p2 850w.

"Full frontal nerdity," that quote suits me. Thanks, Better Off Ted.
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post #5 of 9 (permalink) Old 01-11-2020, 10:17 PM
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Sounds like you need to take out the components from the case and retest (use mobo box as a test bench). Looks like that case is restrictive/cutting off airflow/increasing temps and may be causing problems.

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
Fast n' Cheap
(17 items)
Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
Motherboard
ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
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post #6 of 9 (permalink) Old 01-12-2020, 08:36 AM - Thread Starter
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Quote: Originally Posted by Gunderman456 View Post
Sounds like you need to take out the components from the case and retest (use mobo box as a test bench). Looks like that case is restrictive/cutting off airflow/increasing temps and may be causing problems.
Think I figured it out (at least part of it). This morning I remembered that I had turned experimental Gsync on in Nvidia Control Panel and maybe that's why the screen was flickering/black boxes. I turned it off and no more flickering. Played 7 or 8 levels in Battleblock with no artifacts. Also played a mission in Anthem and no crash to desktops, which brings me to my second point.

I decided to test my old PSU's 24 cable in my PSU (so I didn't have to use a 24pin extension). Well, even though everything went together well, the system just wouldn't boot. Swapped back to the original cable and the PSU outside of the box and everything has been working fine since I did that.

I also wonder if some of my seemingly GPU issues last night were caused by a not fully seated GPU cable to the PSU. When I pulled my PSU out this morning, one of the GPU cables was not plugged into the PSU. I think I didn't fully seat it originally. Derp.

Also of note, while running memtest overnight it cycled through all my RAM between 900-1000% with 0 errors.

Since running the PSU outside of the case is not really an option, and I need at least 2-3" more for my 24 pin, what do I do? Order custom cables (will they work better than the extensions)? And if so, then where from? Or do I look for a different SFX PSU?

"Full frontal nerdity," that quote suits me. Thanks, Better Off Ted.
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post #7 of 9 (permalink) Old 01-12-2020, 08:51 AM
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You should not swap PSU cables from one PSU to another. You could have fried your PC.

I would recommend buying a new case where everything can breath including PSU and GPU. Get the Lian-Li Lancool II http://www.lian-li.com/lancool-ii/. Having the GPU right up against the PSU is a bad idea.

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
Fast n' Cheap
(17 items)
Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
Motherboard
ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
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post #8 of 9 (permalink) Old 01-12-2020, 09:12 AM - Thread Starter
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Quote: Originally Posted by Gunderman456 View Post
You should not swap PSU cables from one PSU to another. You could have fried your PC.

I would recommend buying a new case where everything can breath including PSU and GPU. Get the Lian-Li Lancool II http://www.lian-li.com/lancool-ii/. Having the GPU right up against the PSU is a bad idea.
Yeah, I'm aware of the cable swap thing now. Whew. GPU can't breathe because it's way over the spec for supported sizes. I don't want to buy a new GPU on the cusp of new series. The case officially supports "GPU Max Thickness: 44mm" and mine is 50.2mm.

New case is only an option if it's a mini ITX tower. Oh well. Thanks for your help.

"Full frontal nerdity," that quote suits me. Thanks, Better Off Ted.
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post #9 of 9 (permalink) Old 01-12-2020, 09:16 AM
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There are many good choices for mini ITX cases that won't choke the card. I personally have the BitFenix Prodigy Mini-ATX Black Case (Bit'O'Heaven in sig).

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
Fast n' Cheap
(17 items)
Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
Motherboard
ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
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