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Any Linux master with knowledge of SSD recovery commands?

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post #1 of 14 (permalink) Old 05-19-2019, 06:14 PM - Thread Starter
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I posted in SSDs, but ultimately it came down to repair under Linux and people in the SSD part of the forum recommended to raise the issue here:

I upgraded to an nvme and decided to use the Sandisk Dashboard Secure Erase on my "old" SanDisk Ultra II 960Gb SSD. The drive is out of warranty as of sometimes January 2019 and now is May 2019. The SanDisk Dashboard showed 94% of life remaining right before Secure Erase. Secure Erase started, went quite quickly and then showed a success message, then the SSD suddenly disappeared. I don't see it in the Windows device manager, I don't see it in the Disk management and I don't see it in UEFI.

In Windows it can only be seen during Windows installation as a 0Mb drive (disk0 in Diskpart). The Diskpart command "clean" works, but "clean all" or "create partition primary" throws errors "The System Cannot Find the File Specified", while CMD accepts bootrec /fixmbr, but shows Access Denied in /fixboot. Anyway, I was suggested to address this in the Linux part of the forum.

In Linux Mint (the only Linux I tried about 10years ago) I used fdisk -L, gparted and gsmartcontrol and in all cases the SSD didn't show up. The only thing showing up in Linux is that ata2 (or ata4 or ata7 - depending on which sata controller I connected it to), showed "comreset failed" etc. I cannot use "hdparm" command method, to unlock a password (aparently SanDisk password protects its ssds upon failed Secure Erase), because there is no /dev/sdX address for the drive. I've tried anyway, from sdb to sdg, no luck.

I have no clue if it makes sense to insist on saving this SSD, but I guess someone with better knowledge may give me a proper answer?

I am not trained in Linux whatsoever, this is all suggested or poking fingers into what I think might be the "right thing" and googling bits and pieces, so if anyone knows how to deal with such cases help, please!

Thank you.
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Last edited by DarthFK; 05-19-2019 at 11:41 PM.
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post #2 of 14 (permalink) Old 05-20-2019, 10:29 AM - Thread Starter
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I'd appreciate at least someone to reply, please.

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post #3 of 14 (permalink) Old 05-20-2019, 10:55 AM
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Hi,
Had a hdd die wasn't ever able to figure out how to wake it up back when win-10 put it to sleep

https://www.tenforums.com/general-su...lder-hdds.html

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post #4 of 14 (permalink) Old 05-20-2019, 11:31 AM
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If the drive is not seen in UEFI, fdisk -l or any other means of showing it.. my guess its probably dead.

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post #5 of 14 (permalink) Old 05-20-2019, 12:01 PM - Thread Starter
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Quote: Originally Posted by ThrashZone View Post
Hi,
Had a hdd die wasn't ever able to figure out how to wake it up back when win-10 put it to sleep

https://www.tenforums.com/general-su...lder-hdds.html
One thing seemingly in common is that in both cases it was the software that created the problem. That much is clear. Anyone with Linux knowledge ever sent you a message? I just couldn't find Linux advise on that forum, except "use Live CD and it may reset the HDD" which is not my case, unfortunately.

Quote: Originally Posted by IaVoR View Post
If the drive is not seen in UEFI, fdisk -l or any other means of showing it.. my guess its probably dead.
Any idea about how that COMRESET error that I attached the picture of in my 1st post of this thread - except the obvious 'ata not responding' - can help me into a more in-depth Linux troubleshooting? Any other way to determine the UUID on such a drive? As another user was pondering - might UUID (or might not) be helpful in the troubleshooting process in Linux?

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post #6 of 14 (permalink) Old 05-20-2019, 12:28 PM
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Hi,
Lots of commands but way over my head
Only linux I've ever used and it's been quite a while is mint mate 17.1 or so
Helped me once on a easy tasks here

http://forums.linuxmint.com/viewtopi...lit=ThrashZone

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post #7 of 14 (permalink) Old 05-20-2019, 12:36 PM
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I have never used an ssd, but my only suggestion is to use an ide adaptor on it with an older system to attempt to format it.
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post #8 of 14 (permalink) Old 05-20-2019, 02:48 PM
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Quote: Originally Posted by DarthFK View Post
One thing seemingly in common is that in both cases it was the software that created the problem. That much is clear. Anyone with Linux knowledge ever sent you a message? I just couldn't find Linux advise on that forum, except "use Live CD and it may reset the HDD" which is not my case, unfortunately.



Any idea about how that COMRESET error that I attached the picture of in my 1st post of this thread - except the obvious 'ata not responding' - can help me into a more in-depth Linux troubleshooting? Any other way to determine the UUID on such a drive? As another user was pondering - might UUID (or might not) be helpful in the troubleshooting process in Linux?
The comreset error is simply the system waiting on the drive.. and after a few failed attempts it gives up.
Did the secure erase require you to hibernate your computer prior to erasing it? I'm asking because when I secure erase my drives "hdparm" will complain about the drive being frozen.

It has been said that if you place an infinite amount of monkies by one typewriter each, one of them will eventually write a literary masterpiece. The Internet has proven that this is not the case.
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post #9 of 14 (permalink) Old 05-20-2019, 09:47 PM - Thread Starter
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Quote: Originally Posted by IaVoR View Post
The comreset error is simply the system waiting on the drive.. and after a few failed attempts it gives up.
Did the secure erase require you to hibernate your computer prior to erasing it? I'm asking because when I secure erase my drives "hdparm" will complain about the drive being frozen.
Hi IaVoR, comreset giving up was clear. It was verified on my son's PC and it resulted in the same comreset message. So, of course that meant that the chipsets are fine, but the SSD is locked or dead, but Windows was initializing slow, so I thought it may not be dead. What I wasn't clear was - if any of that info can help me find and use UUID maybe after that to revive/unbrick it?

The Secure Erase was within Tools section of the Sandisk Dashboard, a proprietary software for the Sandisk SSDs (I used the latest version and my firmware was updated). It's a Windows exe file. Dashboard did not require me to hibernate upon Secure Erase. Dashboard initially performed the Secure Erase, then showed success message, then the SSD vanished and here I am...

Currently the drive is not seen by fdisk or gparted or any linux, I only get the comreset messages and some other errors. The only place I can see it is the Windows install, as drive0 with 0mb.

Here is what "lshw -class disk -class storage" shows - see the picture attached.

Anyone any ideas if I can re-initialize (fix) this drive?
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post #10 of 14 (permalink) Old 05-20-2019, 10:05 PM
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That SSD is almost certainly dead.

I had exactly the same Sandisk Ultra II 960GB die on me as well about two and a half years ago. Booted the PC up one day to an extremely slow POST and getting taken straight to Windows (I had a dual-boot setup at the time and GRUB and Linux were on the Sandisk SSD, Windows was on a different one) after days of testing with USB docks, other PCs and other methods of testing - one system could see it, but reported as 0MB - I gave up and admitted that the drive was dead.


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