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[Computerworld] With DaaS Windows coming, say goodbye to your PC as you know it

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post #81 of 82 (permalink) Old 08-18-2018, 09:34 AM
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Quote: Originally Posted by KyadCK View Post
I am going to ignore the rest because you are not thinking this though from the correct mind set. You still can not see out of your "average user" bubble. This is a business expansion by Microsoft after seeing the lucrative services sector and wanting a piece of the pie that companies like HP, NTT (previously Dell), CDW, and others are gorging themselves on, not because they think it would be good for you. Your complaints largely line up with "Corsairs main business is RAM, and it's good enough, they don't need to make peripherals too, it doesn't help me". That isn't the point. It helps them.

They already have top-5 hosting world wide with Azure, they already have the best internal website management tool on the planet (Sharepoint) along with the best productivity software available on almost any device, and the best user/domain tools. Their thinking is why should other people make money supporting our stuff, we could totally to that, and cheaper and easier than they can. And they would be correct, for the most part.

Remember the cost of an IT team... Even just one good sysadmin to run your entire company, assuming it's small enough, is going to be $70k+/yr on the low end, plus benefits. If they go on vacation, you're boned, so make that two. They can probably support up to a couple hundred people if they're all at one location. $700-1000/user/yr only for the support staff, does not include hardware/hosting. Microsoft wants to sell you their services for a fraction of that.

And for the record, no large company uses the Windows key the hardware comes with. That's what KMS and an imaging server are for, along with the service contract they pay Microsoft for to have better support, because the lowly level of support that comes with your OEM key is outright useless when you need the problem fixed now. If you think that's real support, you have absolutely no idea at all how deep this rabbit hole goes. SLAs are a thing (pretty much the thing) in the service sector and Microsoft knows it. They think they can be faster, better, or at least cheaper than people like me.


I'm going to assume from your posts that you had no idea these support infrastructures were in place already? Because if you think the majority of Microsoft's money came from OEM licences, there is a loooooooooot of reading for you to do. Microsoft licensing and support contracts are about as confusing as can be honestly, and any simplification is welcome.

I wasn't aware and figured they did make most of their money from the consumer desktop market Microsoft tax as always. I could see software as a service in the business sector but for private citizens/typical consumers I think it would be a cash grab if it ever got pushed on us.

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post #82 of 82 (permalink) Old 08-18-2018, 11:55 PM
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Quote: Originally Posted by KyadCK View Post
SLAs are a thing (pretty much the thing) in the service sector and Microsoft knows it. They think they can be faster, better, or at least cheaper than people like me.
Well I certainly hope they're not faster or better. The support staff for Dynamics CRM nearly broke the calmest person in my office after a 2 hour phone call that was going nowhere.

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