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Microsoft's latest "oops" to remaining Windows 7 users (August 2019)

 
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post #1 of 9 (permalink) Old 08-15-2019, 10:09 AM - Thread Starter
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Microsoft's latest "oops" to remaining Windows 7 users (August 2019)

Microsoft has a new trick up their sleeve to force remaining Windows 7 users to upgrade to their Windows 10 operating system (<- MY THEORY).

Issue: Installing the latest security update for Windows 7 renders the OS unbootable. You will get a black screen that will display a 0xc0000428 error.
Cause: Microsoft's KB4512506 update (2019-08 Security Monthly Quality Rollup for Windows 7).

What we know so far:

1. Microsoft half-assedly acknowledges this issue as being isolated to IA-64 devices. This is untrue.
2. Microsoft claims the issue is fixed once you download and install update KB4474419 and restart the system. This is untrue.
3. The issue is automatically resolved if you upgrade to Windows 10. Food for thought, maybe?

Solution 1 (recommended): Startup Repair is able to resolve this issue, but the security update is left uninstalled. Hence, the system is left open to known vulnerabilities. It's essentially the same as what will happen once EOL hits, except now it's happening a few months earlier and rendering people's operating systems unusable until they successfully run Startup Repair.

Solution 2 (not recommended): If you upgrade to Windows 10 the issue will be resolved (magical, isn't it?).

UPDATED SOLUTION: Microsoft has now disclosed a working solution. Apparently you need to install KB3133977, an optional update from 2016 related to BitLocker encryption.

Last edited by Trull; 08-18-2019 at 05:37 AM.
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post #2 of 9 (permalink) Old 08-15-2019, 11:14 AM
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Hi,
Even win-7 security only roll up has update to windows 10 added to it from back in June 2019 I believe.

I loaded July's roll up no issues yet doesn't matter if something comes up I'll just roll back to an image before July's installed fairly easy.
I already have win-10 so two on the same machine would be sort of silly

7 will be used as a daily driver well after eol I imagine.

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post #3 of 9 (permalink) Old 08-15-2019, 11:41 AM
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you'd think with all the Windows 10 hate on OCN you'd see more people on Linux


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post #4 of 9 (permalink) Old 08-15-2019, 11:53 AM
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Hi,
Linux is just a little different but still sudo su sucks

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post #5 of 9 (permalink) Old 08-17-2019, 05:17 PM - Thread Starter
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Quote: Originally Posted by ThrashZone View Post
7 will be used as a daily driver well after eol I imagine.

For sure. It's just that I thought we would get security updates until EOL. Guess this is an early **** you from Microsoft... it's funny how in the end the only reedemable quality Microsoft has is they're not Apple.
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post #6 of 9 (permalink) Old 08-17-2019, 08:31 PM
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Quote: Originally Posted by The Pook View Post
you'd think with all the Windows 10 hate on OCN you'd see more people on Linux


Only good for those that have prior experience and I don't blame them for staying with the Nix program (very jealous of that).

Just that vast numbers of us were forced into using Windows since we were kids and now it becomes the ONLY operating system to use everyday despite all of it's ongoing problems, it's the reality we are all forced to live with.

There is NO freedom anymore, just have to reconcile with that terrible fact during 2019 and beyond .
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post #7 of 9 (permalink) Old 08-17-2019, 09:00 PM
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post #8 of 9 (permalink) Old 08-18-2019, 05:42 AM - Thread Starter
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Microsoft has now disclosed a working solution. Apparently you need to install KB3133977, an optional update from 2016 related to BitLocker encryption. I updated the main post.

It only took them 1 week... 1 week of people having unbootable systems world wide even though they did nothing wrong.

Knowledge page before today:



Knowledge page today:



Let's also bare in mind that they still haven't provided a fix for the 0xc0000001 error...

Last edited by Trull; 08-18-2019 at 05:45 AM.
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post #9 of 9 (permalink) Old 08-18-2019, 07:16 PM
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In all of the 7+ years that I've had this Windows 7 Home Premium install on my rig, I've never had something so serious happen after a Windows update.

And there is more to it, because my Windows Boot Manager error was different:

Status: 0xc0000225

Windows failed to start. Device is inaccessible.


I thought that it could have been my SSD suddenly dying or something, so I checked everything, the SSD is working just fine, but the repair procedure (which I could only enter by booting from the install media) initially said that it had found problems with the OS and detailed the fixes it was going to implement, but upon actually trying to repair, said that it couldn't write the repairs and then after that even claimed that there was no OS on the drive. I tried multiple things, it was a mess with multiple error messages, nothing worked until I found this post, which did the trick (thanks Brad!):

https://answers.microsoft.com/en-us/...=1565965975587

Quote:
Brad Grorud

I had 3 Windows 7 UEFI boot 64bit computers affected by this patch yesterday. Here is the fix that I discovered that has worked for me. If the system boots to the automatic repair console, you can perform the fix from there, otherwise, you need to boot to an installation disc and run it from the recovery console. For my fix, I replace the winload.efi, winload.exe, winresume.efi and winresume.exe from a June copy that I found in a subfolder of the \windows\winsxs directory.

From the recovery console, determine the drive letter of your windows install (usually C) and change to it, it isn't necessarily the same as when windows is running - c:

cd \windows\winsxs
dir winload.efi /a /s

It will find a bunch, but for me, the most recent one is actually at the end of the directory listing. Find the one with a date in June, mine was from June 12, 2019..

cd c:\windows\winsxs\C:\windows\winsxs\amd64_microsof t-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.24499_none_b98496 5a9ca0bb23
(No line break in the above command. You might find it useful to just type "notepad" in the command prompt so you can select the path from the CMD prompt and paste it into notepad, clean it up, remove the line break, add the "cd " to the front, and then paste it back into the command prompt.)

Once you are in the folder you found, if you type dir you will see the 4 files.

md c:\w (replace C with the drive letter of windows install
copy . c:\w
(should say 4 files copied)

cd \windows\system32
ren win*.efi *.xxx
ren winload.exe *.x
ren winresume.exe *.x
copy c:\w\*.*

exit

You can then restart the computer and it should boot, finish the updates, and then allow you to log in. I tried checking for updates and it did not find any more so I don't fear that it will try to reapply the patch. I have seen no side effect to running with this version of the files. I replaced all 4 just to be consistent even though you might have been able to just replace 1 or 2.

Furthermore, other steps I tried that were determined unnecessary was to use DISKPART to assign a drive letter to the hidden system volume, and rename the BCD file in c:\efi\microsoft\boot and then rebuild the BCD with bootrec /rebuildbcd command. I did these steps on the first 2 because I had messed up the BCD trying to fix it, but on my 3rd computer I had not messed with and went straight to the steps I listed above and they worked on the first try. Hope this helps.

-Brad

From what I could observe, it seems that the two problematic files are WINLOAD.EFI and WINRESUME.EFI, dated July 29. You should replace at least those two with the previous versions from June 12, following the instructions quoted above. And just to be extra cautious I only left the boot drive connected to the system during the procedure.

So, a miserable fail on Microsoft's part that cost me hours to fix because none of the usual repair methods worked (including command line bootrec /rebuildbcd, etc, etc).



Last edited by tpi2007; 08-18-2019 at 07:21 PM.
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