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Electric shock between people when charging macbook pro.

 
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post #1 of 10 (permalink) Old 03-14-2011, 04:53 PM - Thread Starter
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Hi, before I start, please do not bring this thread down with moronic anti apple statements. Your simpleton minds aren't welcome and I will report you.

So, topic, my gf bought a 13" mbp and its great. However, when its on charge it develops almost like a vibrating issue when you touch the case. Apparently this is to do with the mains current.

However when she is touching the plugged in laptop and I touch her, after a few second I get what feels like an electric shock. It feels like someone is pulling the hairs on my arm and it can be really uncomfortable.

Any ideas? Google doesn't help!

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post #2 of 10 (permalink) Old 03-14-2011, 04:58 PM
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It sounds to me like the outlet isn't grounded properly. If it's possible to plug the charger into different outlets, then I recommend trying more than just a few different ones.

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post #3 of 10 (permalink) Old 03-14-2011, 05:01 PM
 
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Quote:
Originally Posted by TwoCables View Post
It sounds to me like the outlet isn't grounded properly. If it's possible to plug the charger into different outlets, then I recommend trying more than just a few different ones.
this


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post #4 of 10 (permalink) Old 03-14-2011, 05:07 PM
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Are you using the oem psu?

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post #5 of 10 (permalink) Old 03-14-2011, 05:30 PM
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<--- I'm not welcome =\\ and I'm a simpleton ? Thats pretty generic.

But ya sounds like a grounding issue as electricity is being built up, though I wouldn't recommend doing any "testing" as such to see if it is a grounding issue and grounding your self may send a shock through the device... and we all know don't want a dead macbook...

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post #6 of 10 (permalink) Old 03-14-2011, 08:03 PM
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Quote:
Originally Posted by Neokolzia;12732526 
<--- I'm not welcome =\ and I'm a simpleton ? Thats pretty generic.

But ya sounds like a grounding issue as electricity is being built up, though I wouldn't recommend doing any "testing" as such to see if it is a grounding issue and grounding your self may send a shock through the device... and we all know don't want a dead macbook...
It sounds to me like enough shocks have been sent through it for a whole year's worth. I mean it's still alive, so connecting it to different outlets in the home for testing purposes shouldn't cause any harm.

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post #7 of 10 (permalink) Old 03-14-2011, 10:44 PM
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If it applies to every outlet you use, you need to take it back to apple. Under warranty or not they will accept it as it is a defective product and has the potential to be a health hazard. If the low level service reps refuse to take it back/fix it, keep asking for a supervisor/manager.
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post #8 of 10 (permalink) Old 03-15-2011, 09:49 AM
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Are you using the 3 prong power cable or 2 prong duckhead?
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post #9 of 10 (permalink) Old 03-16-2011, 03:31 PM - Thread Starter
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I'm using a standard UK plug, but with an extension multi block extension (surge protected). I'll try it in some other outlets.

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post #10 of 10 (permalink) Old 03-16-2011, 10:28 PM
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Does this surge suppressor have an LED to show if the outlet is grounded? I mean if it does, then you can use it to test other outlets without having to plug the laptop in.

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