Client Wired RGB Wires wrong, RMA Query.
In brief I'm not really heavily into the RGB world currently and I've had a client come in and he's damaged a board by I believe wiring the 12V, R, G, B, In reverse order E.g B, G, R, 12V.
There's an exploded chip set and it appears the board has actually caught on fire.
In the process of powering the system on the chipset starts smoking as expected and I only felt comfortable having it on for 3 seconds or less on the test bed.
I'm wanting to query if this is a manufacturer fault on the board as I believed the wiring order would likely result in the LED strip simply not working however I've contact the supplier on behalf of the client and they've
informed me if he has indeed gone and done the wiring issue as explained above they won't cover it under warranty.
Any info would be greatly appreciated.
It's the weekend here so I can't contact the manufacturer directly to get a positive answer until Monday just hoping someone might have had some experience.