Unable to get my Hyper X predator 4000mhz to run above 3600mhz on z390-e - Overclock.net - An Overclocking Community

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Unable to get my Hyper X predator 4000mhz to run above 3600mhz on z390-e

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post #1 of 26 (permalink) Old 02-04-2019, 07:51 AM - Thread Starter
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Unable to get my Hyper X predator 4000mhz to run above 3600mhz on z390-e

Hey boys,

Roughly a month ago I bought this ram kit:

HX440C19PB3K2/16 16GB 4000MHz DDR4 CL19 DIMM (Kit of 2) XMP HyperX Predator

since then I haven't been able to get them to run above 3600mhz.

My (relevant?) specs

Asus Rog Strix z390-e
Delidded 8700-k (running a stable 4800mhz clock)

My working ram clock that I've been using for weeks now is.

Dram Voltage: 1.35000
CPU VCCIO Voltage: 1.10000
CPU System Agent Voltage 1.15000

I'm not by any means close to becoming a hardcore clocker so I need any help I can get.
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post #2 of 26 (permalink) Old 02-04-2019, 08:05 AM
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VCCIO and VCCSA are going to need to be at 1.2-1.25V at a minimum. Remember though that the IMC on the CPU is as much of a lottery as the CPU itself. Some chips just can't do it.

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post #3 of 26 (permalink) Old 02-04-2019, 03:41 PM
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I'd suggest you post a screen grab of the ASRock Timing Configurator so we can see all the timings you have working at 3600 and maybe someone will have suggestions for what to try at 4000.

What primary timings did you try for 4000? What DRAM voltage did you try?

It would also be useful to see the output from the free version of Taiphoon Burner so we can see exactly what the XMP profile has in it.

Also, what does "I haven't been able to get them to run above 3600mhz" mean? Won't boot even into the BIOS? Won't start Windows? Will start Windows, but won't prove stable in memory testing?

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post #4 of 26 (permalink) Old 02-05-2019, 12:04 PM
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Quote: Originally Posted by jfriend00 View Post
I'd suggest you post a screen grab of the ASRock Timing Configurator so we can see all the timings you have working at 3600 and maybe someone will have suggestions for what to try at 4000.

What primary timings did you try for 4000? What DRAM voltage did you try?

It would also be useful to see the output from the free version of Taiphoon Burner so we can see exactly what the XMP profile has in it.

Also, what does "I haven't been able to get them to run above 3600mhz" mean? Won't boot even into the BIOS? Won't start Windows? Will start Windows, but won't prove stable in memory testing?
SIV64X can also do this. I got it before I found out about Taiphoon Burner.

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post #5 of 26 (permalink) Old 02-06-2019, 03:46 PM - Thread Starter
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Quote: Originally Posted by jfriend00 View Post
I'd suggest you post a screen grab of the ASRock Timing Configurator so we can see all the timings you have working at 3600 and maybe someone will have suggestions for what to try at 4000.

What primary timings did you try for 4000? What DRAM voltage did you try?

It would also be useful to see the output from the free version of Taiphoon Burner so we can see exactly what the XMP profile has in it.

Also, what does "I haven't been able to get them to run above 3600mhz" mean? Won't boot even into the BIOS? Won't start Windows? Will start Windows, but won't prove stable in memory testing?
Honestly I timings is a bit beyong my level of overclocking, I've copied some working 4000mhz profiles (for other RAM's) and went with higher latency.
As soon as I start the computer it dies, within 0.5 seconds from turning the power button. Usually it restarts every 5 seconds or so, sometimes it takes longer but never long enough for me to see the boot logo. Until the computer recognizes there is something wrong and I can access bios again..

The voltage, tried as far as 1.42. Same results..

Is that a dump of the information that is needed to make an evaluation? I understand you need a lot of patient to deal with someone who is learning, like me..
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post #6 of 26 (permalink) Old 02-06-2019, 03:48 PM - Thread Starter
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Quote: Originally Posted by Renegade5399 View Post
SIV64X can also do this. I got it before I found out about Taiphoon Burner.
Thank you for the tip and sorry for the late reply..
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post #7 of 26 (permalink) Old 02-06-2019, 05:21 PM
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Quote: Originally Posted by Wolfferino View Post
Honestly I timings is a bit beyong my level of overclocking, I've copied some working 4000mhz profiles (for other RAM's) and went with higher latency.
As soon as I start the computer it dies, within 0.5 seconds from turning the power button. Usually it restarts every 5 seconds or so, sometimes it takes longer but never long enough for me to see the boot logo. Until the computer recognizes there is something wrong and I can access bios again..

The voltage, tried as far as 1.42. Same results..

Is that a dump of the information that is needed to make an evaluation? I understand you need a lot of patient to deal with someone who is learning, like me..
That screenshot is helpful, but not yet enough. That shows what the XMP profile is for both 3600 and 4000. Are you choosing those specific profiles in the BIOS? Is it stable at 3600? But won't boot at 4000 - is that what you're saying?

I want to see the actual memory timings you are running with at 3600. Go to this page and download and install the Timing Configurator ver:4.0.4. Then, run it at whatever speed it is stable at and capture a screenshot and post here.

It would be best if we can see the timings for a speed that is stable and then you can tell us what you tried at 4000 that wouldn't even boot. If you just selected the XMP profile for 4000, tell us that. If you changed any of the main timings and set the speed at 4000, tell us that. We need to know exactly what you're doing and what works and doesn't work. When you just tell us "doesn't work at 4000", that isn't enough for us to know what does and doesn't work to know what to suggest next.

Without knowing what you've already done, this would be my suggestion.

First, run at 3600 by selecting that XMP profile in the BIOS and leaving all other memory-related settings on "auto". Test stability with RAMTest to 4000% or four full passes of PassMark's MemTest86 (all tests, sequential CPUs, not running in parallel mode or run 30 mins of stress with Google StressAppTest or you can use HCI MemTest (I don't know the settings for that to be confident in stability). We need to know it's stable at 3600 before we make any assumptions about those timings when trying 4000.

Then, with nothing else running in the background (check in task manager to make sure nothing else is using more than 0.5% of the CPU) run AIDA64 Extreme, goto Tools/Cache and Memory Benchmark and select Start Benchmark. After that finishes, grab a screenshot and save it. You will want to compare this to whatever you get when you get it stable at 4000 to see which is actually faster.

Then, run the ASRock Timing Configurator and grab a screenshot of all the timings at 3600MHz.

Then, select the XMP profile for 4000MHz. Make sure VCCIO 1.25V, VCCSA 1.25V, DRAM voltage 1.42V. Attempt to boot and report back what happens.

If it won't boot, you can raise the DRAM voltage to 1.45V and try again. Report what happens.

If it still won't boot, then trying changing the primary timings from 19-21-21-42 to 20-22-22-43 and try again.

If you get it to boot anywhere in here, do one of the above memory tests to see if you're stable. If you are stable, then run the AIDA64 memory benchmark again and report all the results back here.

If these minor tweaks won't get you stable at 4000, then you may want to return your memory as it won't give you what it was advertised to give you.

FYI, if I go to Kingston's site, I don't see your memory listed as certified for your particular motherboard. This seems to be the list. I do see that memory listed on the QVL for your motherboard and ASUS lists it for the 4000MHz speed and timings.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
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post #8 of 26 (permalink) Old 02-07-2019, 03:00 PM - Thread Starter
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Quote: Originally Posted by jfriend00 View Post
That screenshot is helpful, but not yet enough. That shows what the XMP profile is for both 3600 and 4000. Are you choosing those specific profiles in the BIOS? Is it stable at 3600? But won't boot at 4000 - is that what you're saying?

I want to see the actual memory timings you are running with at 3600. Go to this page and download and install the Timing Configurator ver:4.0.4. Then, run it at whatever speed it is stable at and capture a screenshot and post here.

It would be best if we can see the timings for a speed that is stable and then you can tell us what you tried at 4000 that wouldn't even boot. If you just selected the XMP profile for 4000, tell us that. If you changed any of the main timings and set the speed at 4000, tell us that. We need to know exactly what you're doing and what works and doesn't work. When you just tell us "doesn't work at 4000", that isn't enough for us to know what does and doesn't work to know what to suggest next.

Without knowing what you've already done, this would be my suggestion.

First, run at 3600 by selecting that XMP profile in the BIOS and leaving all other memory-related settings on "auto". Test stability with RAMTest to 4000% or four full passes of PassMark's MemTest86 (all tests, sequential CPUs, not running in parallel mode or run 30 mins of stress with Google StressAppTest or you can use HCI MemTest (I don't know the settings for that to be confident in stability). We need to know it's stable at 3600 before we make any assumptions about those timings when trying 4000.

Then, with nothing else running in the background (check in task manager to make sure nothing else is using more than 0.5% of the CPU) run AIDA64 Extreme, goto Tools/Cache and Memory Benchmark and select Start Benchmark. After that finishes, grab a screenshot and save it. You will want to compare this to whatever you get when you get it stable at 4000 to see which is actually faster.

Then, run the ASRock Timing Configurator and grab a screenshot of all the timings at 3600MHz.

Then, select the XMP profile for 4000MHz. Make sure VCCIO 1.25V, VCCSA 1.25V, DRAM voltage 1.42V. Attempt to boot and report back what happens.

If it won't boot, you can raise the DRAM voltage to 1.45V and try again. Report what happens.

If it still won't boot, then trying changing the primary timings from 19-21-21-42 to 20-22-22-43 and try again.

If you get it to boot anywhere in here, do one of the above memory tests to see if you're stable. If you are stable, then run the AIDA64 memory benchmark again and report all the results back here.

If these minor tweaks won't get you stable at 4000, then you may want to return your memory as it won't give you what it was advertised to give you.

FYI, if I go to Kingston's site, I don't see your memory listed as certified for your particular motherboard. This seems to be the list. I do see that memory listed on the QVL for your motherboard and ASUS lists it for the 4000MHz speed and timings.
Yeah you are right, I should have said that I've tried both XMP Profiles and none of them would get my computer to boot.

I had to set CPU VCCIO Voltage and CPU system Agent voltage manually.
They are running stable at 3600mhz with current settings

DRAM Voltage: 1.3500
CPU VCCIO Voltage: 1.1000
CPU system Agent Voltage 1.150000
- timing set to auto.

Here is the screenshot from ASROCK Timing configurator.

Thank you for the exhaustive answer
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post #9 of 26 (permalink) Old 02-07-2019, 04:29 PM
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Quote: Originally Posted by Wolfferino View Post
Yeah you are right, I should have said that I've tried both XMP Profiles and none of them would get my computer to boot.

I had to set CPU VCCIO Voltage and CPU system Agent voltage manually.
They are running stable at 3600mhz with current settings

DRAM Voltage: 1.3500
CPU VCCIO Voltage: 1.1000
CPU system Agent Voltage 1.150000
- timing set to auto.

Here is the screenshot from ASROCK Timing configurator.

Thank you for the exhaustive answer
OK, I'd say increase the DRAM voltage to 1.45V, set VCCIO to 1.22, VCCSA to 1.22, select the XMP profile for 4000MHz, all other memory timings on "auto" and see if that will boot. If it doesn't boot the first time, try several more times as sometimes that will give you a different "training" for the "auto" settings that finds a combination that works.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
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post #10 of 26 (permalink) Old 02-07-2019, 04:57 PM
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Give yourself some breathing room.


No need to go voer 1.2 volts on IO or SA voltages, 4ghz memory isnt really tremendously fast with a CAS latency of 19. Perhpas if you were trying CL16 it would be different.


Could try setting your tRFC to around 600, and tREFI to around 12000, and then sliwly increase the clocks starting at your 3600mhz.


Should be no reason to go above 1.38 volts ram for now.
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