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post #1 of 19 (permalink) Old 04-25-2019, 05:26 PM - Thread Starter
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Please help with memory error CC

I have a question no-one seems to be able to answer.
I have a friend with a Asus Maximus Extreme and 9900k and it gives error cc when he tries to boot his G.Skill RGB 4266 Ram.
G.SKILL Trident Z RGB F4-4266C19D-16GTZR 16GB (2 x 8GB) DDR4 4266Mhz CL19 1.4v
He has tried different combinations and numbers of these sticks, from 1 to 4 in different slots but still nothing. These are 2 sets of 2x8GB kits with consecutive serial numbers although the Asus qvl lists the 4x8GB kit. Either way I would have thought these the same sticks?
Does he need to enter some other settings? And if so how would he go about it?
The PC boots with all other ram that he's tried. (lower speed though)
Is there some way to get it to boot???
Any help would be greatly appreciated before he returns them
Cheers

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post #2 of 19 (permalink) Old 04-25-2019, 05:33 PM
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for speeds past 3600mhz, the kit matters more. Might be because you have two kits. Consecutive serial numbers doesn't matter as they were not tested together.

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post #3 of 19 (permalink) Old 04-25-2019, 06:54 PM
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It's possible that the IMC on his 9900k is just not up to the task. Though I'd suspect it's most likely some bios settings that need some work, I run 2 sets of 2x8GB F4-4133C17D-16GTZR just fine on the aorus master.
Check if the bios needs an update, after that either load default bios settings or just set all the timings except the primaries to auto and make sure xmp is disabled. Manually set the memory speed to 4266, primaries to 19-19-19-39, DRAM voltage to 1.5V, VCCIO and VCCSA to 1.3V just to see if it boots.
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post #4 of 19 (permalink) Old 04-26-2019, 04:35 PM - Thread Starter
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He updated the bios and tried running just one set at a time.
He has AI installed on windows and is running an overclock on the CPU through that. Maybe that messes with the bios as I understand some settings are grayed out. I haven't used it recently so I don't know?
Just to be clear, it won't boot with any settings he's tried so far.

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Last edited by munternet; 04-26-2019 at 10:03 PM.
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post #5 of 19 (permalink) Old 04-27-2019, 11:58 AM
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It's a T-topology mobo, so the best bet is to use all 4 sticks. As I've never used OC software, I'm not sure how much of a hindrance it could be. Might as well uninstall it for now.
By not booting do you mean that the pc gets stuck in memory training after applying settings in the bios?
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post #6 of 19 (permalink) Old 04-27-2019, 12:47 PM
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Quote: Originally Posted by munternet View Post
He updated the bios and tried running just one set at a time.
He has AI installed on windows and is running an overclock on the CPU through that. Maybe that messes with the bios as I understand some settings are grayed out. I haven't used it recently so I don't know?
Just to be clear, it won't boot with any settings he's tried so far.
Go back to stock and use the Bios to overclock CPU first till stable and then manually enter the RAM speed and timings (I assume the mobo supports those speeds) and try overvolting the RAM as well. Tell your friend not to use software to overclock anything.

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post #7 of 19 (permalink) Old 04-27-2019, 03:47 PM - Thread Starter
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Quote: Originally Posted by Nammi View Post
It's a T-topology mobo, so the best bet is to use all 4 sticks. As I've never used OC software, I'm not sure how much of a hindrance it could be. Might as well uninstall it for now.
By not booting do you mean that the pc gets stuck in memory training after applying settings in the bios?
The q code display changes to different numbers for a while and then shows cc without the screen turning on.

The ram is getting returned and the supplier is going to help him get some suitable sticks.

Can anyone suggest 4 sticks of 4133+ MHz ram that have worked easily with the Asus Maximus XI Extreme? G.Skill seems to be the best priced locally.

Cheers

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Last edited by munternet; 04-27-2019 at 03:50 PM.
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post #8 of 19 (permalink) Old 04-27-2019, 06:22 PM
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Ok so it didn't pass memory training. Assuming that the sticks weren't faulty and the IMC isn't a dud, either some timings/settings needed a tweak or more volts to the memory controller, to the ram or both.

Anyway I hope your friend has more luck with another kit, as the frequency range that he's aiming for especially at 32GB is asking quite a lot from the IMC and is not guaranteed to work. He should expect that some tweaking can be required.
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post #9 of 19 (permalink) Old 04-27-2019, 06:54 PM
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Quote: Originally Posted by munternet View Post
The q code display changes to different numbers for a while and then shows cc without the screen turning on.

The ram is getting returned and the supplier is going to help him get some suitable sticks.

Can anyone suggest 4 sticks of 4133+ MHz ram that have worked easily with the Asus Maximus XI Extreme? G.Skill seems to be the best priced locally.

Cheers

Pick something on the QVL. Look at both the motherboard's QVL and the RAM's QVL and make sure both are listed as validated. If it's on the QVL for both and it doesn't work, then it's faulty.

People blame the IMC far too often, it's almost never the issue.

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post #10 of 19 (permalink) Old 04-27-2019, 09:04 PM - Thread Starter
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Quote: Originally Posted by The Pook View Post
Pick something on the QVL. Look at both the motherboard's QVL and the RAM's QVL and make sure both are listed as validated. If it's on the QVL for both and it doesn't work, then it's faulty.

People blame the IMC far too often, it's almost never the issue.
Hey thanks.
I read that out to my friend on discord and he said to say "thanks very much"

I see you have reached another 500 posts counting this one. Now at 15,500

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9900ks
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Hard Drive
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Power Supply
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Cooling
EK 140D5 Pump, waterblocked CPU, Ram, GPU with 1 x 360mm and 1 x 420mm Radiators and Vardar Furious Fans
Case
ThermalTake V51
Operating System
Windows 10 Pro
Monitor
Asus PG349Q 34.1 inches 3440 x 1440 pixels @ 120 Hz
Keyboard
Corsair K95 RGB Platinum
Mouse
Logitech Gaming Pro Wireless
Mousepad
1000x500x3
Audio
Steelseries Siberia800 wireless Headset
CPU
8700k @ 5.2ghZ
Motherboard
Maximus X Hero
GPU
EVGA 1080 Ti Superclock 2 Black
RAM
32GB 1xF4-4400C19D-16GTZSW & 1xF4-4400C19D-16GTZKK
Hard Drive
Samsung M.2 1TB 970 EVO Plus
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Gigabyte NVIDIA GeForce GTX980
RAM
G.SKILL Trident X 16GB 2 x 8GB 2400 Memory F3-2400C10D-16GTX
Hard Drive
Seagate Barracuda 2TB
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