This is just a note on my recent experience with DR DataRam (product RamDisk).
I purchased several personal licenses (v220.127.116.11) as the free product seemed fine, it does work well. I decided to pay the $ per copy for the larger version as I do like to pay for development, and the paid version allows for saving of the data (not sure what triggers, intervals or if real-time).
Well all seemed fine after the pruchases of the licenses. I tested it (OS, USER TMP, IE Temp, symbolic link Chrome temp files, etc) on a test VM and was ready to "move" it to my main browsing VM. So I looked for an un-register (un-Redeem) button, to de-allocate the license key from the test machine, but the software does not have a method to do that. So, I uninstalled the software, as one would think this might deactivate the key during the uninstall process. Now I did all this and it is probably unnecessary according to their FAQs. Their FAQs say that Ver 4+ will simply allow a Redeem License action on another machine, effectively Un-Redeeming it from the previous machine (how ever they want to implement their license management is fine, as long as it works). Well all of this sounds fine in writing, but it doesn't work. Their license server give an error (time and time again). So what does this mean to a purchasing user? It means, think before you pay for this product.
It means that you will install your license one time, and one time only, on ONE OS instance, and you will never move that license to another machine. So if you are going to test a paid/licensed version DR DataRam RamDisk on a test machine/vm, don't expect to ever move the license (to get the license benefits). You have lost your license to that one machine. This unexpected headache is all contrary to their stated FAQs, but just because something is written in a FAQ (that you read before purchase) doesn't make it true. I will be going after refunds via my payment provider.
The FAQs say that pre-v4 licenses can be reset by a support ticket. So to be fair, and go the extra mile, I created a support ticket fully explaining the situation and listing my several transactions and associated keys. I have not yet received response of any kind (auto or manual). Not even a confirmation email that the support ticket was received (although the page presented after the submission does show the support ticket # created). I have also opened up a Customer Support ticket asking about the initial license reset ticket, and I have received no response at the time of writing this.
I would strongly suggest that you consider all of this before doing business with them. When you go to the trouble of buying a license, because it is the right thing to do, and then you realize that they have workflow/support/licensing issues, you need to cut you ties and move on, and I will. This thread was very useful is showing me alternatives. I am hoping that none of the vendors listed behave in the same manner, especially with respect to licensing. I don't mind paying, even up to $50 (per install), for a ramdisk that works right.
After writing the above, I did surprisingly receive the following via email (so there is some sort of a system in place, contrary to what I initially noted above):
I have reset your license key. RAMDisk personal licenses are for one computer only and not transferrable. The license is issued and the hardware IDs are captured to insure that only one system can use the license. Sometimes these IDs are generated by Windows and change from version to version. These would definitely change on a VM.
It would appear that they left out the word, "EVER" and it should be:
RAMDisk personal licenses are for one computer only and not transferrable. The license is issued and the hardware IDs are captured to insure that only one system can use the license, EVER.
If I pay for a license, I expect to be able to "move" it from one machine to another. I am not a Window95 user using the same OS instance from 20 years ago.
What they are saying here in their response, is that, the info that they posted in their FAQ is incorrect (intentional or not) and if you want to ever use your key on another machine (i.e. moving from a test machine to your regular use machine), you must pay commercial unrestricted licensing price (great the wife, kids and grandma will love to hear that, sorry you are stuck on Windows 95, forever, DR DataRam says so). They did respond to my reset request, but will they in the future, who knows.
I will not do this kind of thing for personal use (this is equivalent to mainframe software licensing). This would be the only company to ever have put this kind of restriction on my personal PC OS use, in 25+ years of purchasing software. When I re-install my OS, other vendors don't complain, and MS doesn't complain. I never run two copies of the software with one license and I expect cooperation from the vendor, MS gives this. As a software developer myself, I understand their concern, and that is why I went to the effort of purchasing keys, instead of obtaining a license key cracker/generator. Developers should be paid. But playing games with the stated pre-sale terms, us unacceptable.
I am offf to try the top 3 ramdisks listed in this thread. If any of you readers know that they too play these kinds of games with licensing, please let me know asap. I will do a full trial before purchasing keys, but I don't expect any purchased key to be bound-for-life to any particular CPU/OS/Motherboard.
Thanks for the info in this thread, it has been very useful. I hope my observations will help others as well.
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