I didn't read the entire article but I will soon. So I don't know yet if it mentions the plastic sheet I heard about that you are not supposed to remove from the phone's screen. That it's not just a protective cover, it's supposed to be like an integral part or layer of the screen visuals.
Ok went back and read more of the article and it says with or without the plastic sheet the screen still had problems.
In all probability it was detected by someone but large companies are often incredibly stiff and rife with internal politics so even if a engineer where to report a fault there would be a tendency to plow ahead and hope for the best.
You know the joke "don't worry, we will fix it in post"
I worked for a large engineering corporation and when my pc mouse died I needed to bring it up with our parent company in Germany and get four levels of senior management's approval before I could go to the on site supply room and grab another one. That was for something minor... and it was worse for something more serious.
Originally Posted by bigjdubb
I didn't know Samsung had a fragile reputation. I thought it was bullet proof, their phones could kill you with fire and people were still lining up to buy them.
Also QFT. Though General Motors also builds products that kill people due to cheap manufacturing and people line up to buy them. Same idea different industry.
To be fair Samsung devices make up a large portion of the Android market. Without their competition Apple would be more than happy to gain any market share that opens up.
This really kills me. I like innovatoin and wish for stuff like thsi to go well. I am no Sammy fanboy.Hate their battery life and slow Android updates but they innovate a lot. I have used a Note since 2014 because of the pen. Haven't gone to another phone becaue the pen often comes in handy
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User error, clearly says not to peel the protective film in the box. What do you think they replaced the non-flexible protective glass with?
Says right in the article:
However, Kovach wrote on Twitter that CNBC didn't remove the film, but that the screen on their device broke anyway. And Bohn's issue, the bulge, appears to be completely different, with an as-yet-unknown cause. He also didn't remove the film, for the record.
I agree with posters here, all these phones with moving parts are resembling glamorous toys, not a tool for communication. You can't even put it in a case, all it takes is one clumsy move and your $2000 phone is a paperweight. That film instead of glass is a joke, the fact that it can be peeled off with your bare hands doesn't exactly inspire confidence.