Originally Posted by magnek
Says right in the article:
As to the part in bold, I present you this: https://www.theverge.com/2019/4/17/1...flexible-bulge
If you look a little closer into the Kovach case, his phone looks positively awful (I dunno how he mangled it the way he did but it doesn't look a day old, that's for sure). Then slide over to the Dieter situation and (first off, The Verge, so almost nuff said) it turns out that they use molding clay as a support structure for their phones when doing B-roll footage, so the speculation is that a piece of this sticky clay broke off after the photo shoot and worked its way into the hinge, behind the display causing the bulge. All the rest of the failures as far as I know are straight up down to user error IMO. I mean, the screen is plastic in the first place, so why in the heck would any of these people attempt to remove a layer from it? I acknowledge that it does kinda look like a typical screen protector and that Samsung should definitely have integrated the film better so as to discourage that thought, but I know that if I had gotten one of these review units it would never even have occurred to me to just start peeling stuff off of a completely new category of device, especially one with a plastic foldable display. I mean, for real??? Also, its been clearly demonstrated that the actual retail units of the Galaxy Fold come with a written warning in the packaging that specifically addresses this very issue and flat out states not to attempt to remove this protective layer or to attach any kind of screen protector or sticker to the display. So there's that.
Now that I have somewhat defended Samsung in this PR mess, let me straight up tell you exactly what they did wrong to bring this issue down upon themselves. First and foremost, the fact that there was absolutely no communication of this potential problem relayed to the reviewers who received press units is just inexcusable. The warning label that will be in the retail packaging was not provided to these reviewers (even though I still think it is beyond absurd for any of them to have attempted peeling stuff off of the display in the first place). Samsung absolutely should've made it clear to every reviewer that got a Galaxy Fold that they should under no circumstances attempt to peel any layers off the screen. It also must be said that the potential of screen failure from debris working in behind the screen should have been realized and mitigated by Samsung (if that's what ended up happening).
In the end this is most definitely a first-gen product and a form-factor that has never been tried before so there was bound to be issues. I personally never had any interest in the Galaxy Fold since the design itself was just not compelling enough to me (the front display should've been much larger, there shouldn't be any notch on the interior screen, etc). That said, I always applaud companies for thinking outside the box and taking risks to bring new and exciting products to market (unlike other "Fruit" companies that always wait around until everyone else has innovated before jumping in then claiming they invented that tech).
Originally Posted by The Robot
I agree with posters here, all these phones with moving parts are resembling glamorous toys, not a tool for communication. You can't even put it in a case, all it takes is one clumsy move and your $2000 phone is a paperweight. That film instead of glass is a joke, the fact that it can be peeled off with your bare hands doesn't exactly inspire confidence.
Um, and how exactly do you propose to make a glass screen that can fold??? Unless you know of some alternative physics that nobody else on earth is aware of....