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post #111 of 141 (permalink) Old 06-10-2019, 03:26 AM - Thread Starter
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Quote: Originally Posted by Questors View Post
1. The quality of support I have received from EVGA has been stellar. This has been echoed by many over the years and over multiple sites. I can't count the number of times I have read threads about MB makers being rated and why, including personal reviews (not the paid in kind Newegg stuff) listing EVGA as by far top the heap with regards to support.

2. I agree that Gigabyte's RMA process is easy, relatively fast and straight on the mark. I had a RX580 with a flashed BIOS that died. I RMAed it and told Gigabyte the straight truth. They RMAed the card and send me a new unit. This was just last year. The entire process with 2-3 day shipping each way took about 9 working days.

3. I have heard, but not seen actual proof anywhere that EVGA is willfully contractually bound to NVIDIA, but I have not heard or read this about Intel. They did make AMD based solutions at one point. I owned a few back in the day.

4. I am not a fanboy of any product, except CaseLabs (I weep a little when I think about their fate - really really like their stuff). I prefer EVGA motherboards and I do use other brands also. Ultimately, I am true to myself, my wallet and my needs. Unfortunately for me, now that ASUS went and effed up the ROG Impact VIII into a mini-DTX board instead of mini-ITX (mini-DTX won't fit in my Louqe Ghost - YET) Unless I can mod the Ghost S1 for the Impact VIII work, I am not sure what board I will use. There will be a STRIX and I hope at least MSI will pop out a mini-ITX as good as the Phantom Gaming Intel solution. Gigabyte has come a long way with their VRMs recently so they are in the running. ASRock, they make decent large boards and pretty good mainstream MBs, but their AMD based stuff is lacking.

5. I have no doubt EVGA staffed up for the mining boom. They had to have known that bubble would burst. They always do. At any rate, I fail to see why they can't at least make AMD based boards again. They are missing a big opportunity in sales. I would fall on it like a fat me sacrificing himself to fall on a bowl of strawberry shortcake - saving others!

You won't find any private contracts between companies online. I think evga did sign an exclusive contract with Nvidia years ago when Nvidia decided to reduce number of partners. They probably made the same kind of contract with Intel to receive a better deal from them.

EVGA motherboards below $300 are not all that great. EVGA late the market with it's motherboards. When the top 4 mobo mfg first offered single latching ram slots, reinforced PCIE slots and latest realtek audio chip. evga was a generation late support it. EVGA motherboard software suite is way behind other mfg's. EVGA has no premium audio software, like you see offered by ASUS and MSI.

EVGA removed it's Guest RMA page that made it easy to check product remaining warranty. If you don't have an invoice for 2nd hand sales, you could have no warranty at all. In the past year the company started to nit pick products sent in for warranty service. They tired to use blemishes or minor scratches on products to avoid honoring the warranty. If the customer went public, evga all of a sudden decided to honor the warranty.

Someone posted that EVGA CFO has left the company.
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post #112 of 141 (permalink) Old 06-10-2019, 04:12 AM
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good thing on board audio & wifi is a joke anyways... I've gone on a new kick of buying the cheapest boards possible, & just slapping my external audio on em, + my bluetooth card.

as long as the included bios has proper access, it's all good

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post #113 of 141 (permalink) Old 06-11-2019, 02:17 AM
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Quote: Originally Posted by magnek View Post
You forgot the glue.
Maybe that's why Intel is having a hard time making new chips; AMD is buying up all the glue.

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post #114 of 141 (permalink) Old 06-11-2019, 10:07 PM
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Intel definitely needs glue for their designs. Except they don't call it glue when they are doing it.

July will be interesting CPU wise for regular people. For servers... it's all about who lines who's pocket.
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post #115 of 141 (permalink) Old 06-15-2019, 10:53 PM
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it might be the best thing happen in your life.

Be honest, you should't feel bad because you got laid off from EVGA, because it might be the best thing happened in your life. At least, to me it was the most wonderful thing ever happened in my life. I got lay off from EVGA back to 2010 when they had layoff around 30 people due to the dual monitors project. I was so unhappy, depressed and sick when I was there. Luckily my 4 years of miserable EVGA life had ended by major layoffs and my life is better and better since then.
Be strong and good luck!
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post #116 of 141 (permalink) Old 06-19-2019, 07:05 AM
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Quote: Originally Posted by MSim View Post
EVGA motherboards below $300 are not all that great. EVGA late the market with it's motherboards. When the top 4 mobo mfg first offered single latching ram slots, reinforced PCIE slots and latest realtek audio chip. evga was a generation late support it. EVGA motherboard software suite is way behind other mfg's. EVGA has no premium audio software, like you see offered by ASUS and MSI.
Some of these things don't matter to me and for the most part are marketing schemes. Yes, they may have some benefit, like the metal covers on PCI Express slot, but we have done without them before they were added with little to no problem. I have been a 2 to 4 card enthusiast for years. Never a problem. As for not having this or that, it is exactly what I appreciate about EVGA. I like having the M.2 sockets, the full X16 slots throughout, the 90° connectors and I use aftermarket sound cards, wireless and other add-ons. These are things the "BIG 4" don't do. My YYUUGGEE disappointment with EVGA was the cracked ice looking heatsinks and I/O covers with the horrid blinking lights that are trending. I can go to a shopping mall if I want to see tons of colored lights.

Quote: Originally Posted by MSim View Post
EVGA removed it's Guest RMA page that made it easy to check product remaining warranty. If you don't have an invoice for 2nd hand sales, you could have no warranty at all. In the past year the company started to nit pick products sent in for warranty service. They tired to use blemishes or minor scratches on products to avoid honoring the warranty. If the customer went public, evga all of a sudden decided to honor the warranty.
I "heard" this. So I contacted EVGA and asked about. I was told as long as one has the original purchase receipt, a 2nd owner warranty will be honored under the same terms. Since EVGA has been excellent in my experience, until I see proof otherwise, rather than hearsay, I will believe their excellent customer service is intact.

Quote: Originally Posted by exEVGA View Post
Be honest, you should't feel bad because you got laid off from EVGA, because it might be the best thing happened in your life. At least, to me it was the most wonderful thing ever happened in my life. I got lay off from EVGA back to 2010 when they had layoff around 30 people due to the dual monitors project. I was so unhappy, depressed and sick when I was there. Luckily my 4 years of miserable EVGA life had ended by major layoffs and my life is better and better since then.
Be strong and good luck!
I once worked for a horrible company. I am not saying EVGA is a horrible company and not arguing with your claim. It can depend on your circumstance. This company I worked for had some employees that really liked working there. Anyway, like you, it was a tremendous relief to finally leave that company. I was a single parent at the time with no other support thus I was worried about taking care of my child. It turned out to be a great thing to move on.

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post #117 of 141 (permalink) Old 06-19-2019, 07:34 AM
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Would be sad to see EVGA go. But it all sort of makes sense. I forgot EVGA ever produced monitors and laptops at all. Buying EVGA motherboard used to be like buying a lottery ticket. I had 5 EVGA motherboards over the years, one of them works perfectly to this day and pushed 2500k to 5Ghz easily, other 4 motherboards lasted less than a year. I stopped buying EVGA GPUs all together since they got rid of guest RMA, switched almost exclusively to Gigabyte. I feel like they should have stopped with the motherboards a while back and never try it with the monitors.

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post #118 of 141 (permalink) Old 06-20-2019, 07:41 AM
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Quote: Originally Posted by Mirotvorez113 View Post
I had 5 EVGA motherboards over the years, one of them works perfectly to this day and pushed 2500k to 5Ghz easily
That's not saying much. My $150 ASUS board is still alive with my 5GHz 2500K still running.

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post #119 of 141 (permalink) Old 06-20-2019, 09:08 AM
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Quote: Originally Posted by Mirotvorez113 View Post
Would be sad to see EVGA go. But it all sort of makes sense. I forgot EVGA ever produced monitors and laptops at all. Buying EVGA motherboard used to be like buying a lottery ticket. I had 5 EVGA motherboards over the years, one of them works perfectly to this day and pushed 2500k to 5Ghz easily, other 4 motherboards lasted less than a year. I stopped buying EVGA GPUs all together since they got rid of guest RMA, switched almost exclusively to Gigabyte. I feel like they should have stopped with the motherboards a while back and never try it with the monitors.

What do you mean by guest RMA? The ability to see the warranty date on the site? They took that away but you can still do the RMA you just need to call to get the details.

They say you need the receipt if it was purchased after a certain date. But I was told that a quick typed up bill of sale is also fine. So nothing has really changed.



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post #120 of 141 (permalink) Old 06-20-2019, 12:59 PM
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Quote: Originally Posted by lightsout View Post
What do you mean by guest RMA? The ability to see the warranty date on the site? They took that away but you can still do the RMA you just need to call to get the details.

They say you need the receipt if it was purchased after a certain date. But I was told that a quick typed up bill of sale is also fine. So nothing has really changed.



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You used to be able to RMA any EVGA product with just the serial number. There was no need to have a receipt or create an account on their site, all you needed was a valid serial number and return address.

Gigabyte does not require a receipt at all but does require an account on their support site for now. I don't keep receipts, bills of sale, etc. nor should I. If the company produced it, the company must warranty the product no matter where it came from.

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