Originally Posted by speed_demon
ASRock did this with their high end B350 & X370 Fatal1ty ITX boards. Ended up shipping boards with an incredibly thick thermal pad to cover up their mistake. And then they turned around and had the guts to ask customers to pay $50 + shipping fees both ways to have it corrected.
Then a short while later ASRock shipped boards with labelling indicating they were Ryzen 2000 compatible but they actually had an older non-compatible BIOS installed; they wanted customers to pay $50 + shipping to have the correct BIOS module installed in the removable chip socket. Other companies would have shipped you out the part to correct the issue along with an apology.
And this was in recent memory. Despicable is the only word that comes to mind about it.
This sort of thing easily happens when a manager feels pressured to meet a quota or obligation. I wouldn't push blame on the engineers that test & verify products because nobody is going to put their stamp of approval on a product that's going to get a bunch of back lash from customers. Or it could have just been up to human error. Sometimes it's hard to tell with this type of issue.
Makes me want to go back and watch the Dilbert tv show. Or buy a newspaper.
You could just flip your computer upside down to give it proper mounting pressure according to HUB. Or upside right if you're an AUSIE
The design only seems to make a bit of sense the way ref cards position the blower vapor chamber. (Novice speculation)
Like Skupples said, use plastic washers. Think of it like this, your screw is to long, the washer shortens the screw.
Btw this interesting, not to sure if I understand it all.
Sapphire Radeon RX 5700 Non XT Boost Core 2035 Gaming Ram 960 43c Air Water Hybrid Cardboard Blower with a 20$ chinese Waterblock on the core 50 gallon tote of water, Ryzen 3700x 4.25 ghz, 15$ chinese waterblock, same tote 3200 ddr3 cl16 Team T-FORCE VULCAN TUF , B450m Asrock Pro 4 Mobo, 700 Watt OCZ PSU.
Last edited by treetops422; 03-01-2020 at 12:01 AM.